Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | ||||||||||||||||
| 00V072000 | FORD MOTOR COMPANY | from 09/14/1998 to 09/12/1999 | V (Vehicle) | 208903 | 04/15/2000 | ODI | FORD MOTOR COMPANY | 03/07/2000 | 03/13/2000 | |||||||
| Defect Summary | Vehicle description: multi-purpose vehicles equipped with 4.0l engines and all-time 4-wheel drive (a4wd) powertrains. the generic electronic module (gem) could experience a condition referred to as lock-up in which the gem controlled electronic functions (e.g., front windshield wipers, interior lights, 4x4 system, etc.) could not be turned on or, in some cases if the function is on, could not be turned off. | |||||||||||||||
| Consequence Summary | An inoperative windshield wiper system could affect driver visibility, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will install a resistor in the gem circuit. | |||||||||||||||
| Notes | Owner notification began april 15, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 04174 | 09/06/2004 | 10013116 | Malfunction indicator lamp (mil) illuminated - system lean diagnostic trouble codes (dtc's) - service tips. various models including 2004 f-series. *tt | 04/08/2005 | |
| 0471 | 12/31/2004 | 04262 | 10008201 | Warning indicators-parking aid-reverse sensing system (rss) and forward sensing system (fss)-false activation of warning tone-service tips. *mj update. *tt | 07/23/2004 |
| 03181 | 09/15/2003 | 10004027 | Remote keyless entry (rke) - service tips. *tt | 11/14/2003 | |
| 13879 | 03/01/2001 | 620279 | Information on replacing a gem module on 4x4 vehicles equipped with 4.0l sohc, ohv and the neutral tow kit. *tt | 07/23/2001 | |
| 13097 | 08/01/1999 | 6091896 | Some vehicles may exhibit no 2-step unlock or a false diagnostic trouble code b1834 (door unlock disarm output - cir) generated by the gem. *tt | 11/16/2000 | |
| 13767 | 01/01/2000 | 612796 | Vehicles may exhibit multiple electrical functions becoming inoperative. *mjs | 06/12/2000 | |
| 7962 | 01/01/2000 | 7962 | 612438 | Multiple electrical functions inoperative. | 06/08/2000 |
| 6905 | 09/01/1999 | 6090213 | Information on removing and / or replacing the generic electronic module (gem). *tt | 03/10/2000 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| 0245 | 03/04/2002 | 636065 | Information regarding discharged battery charging service tips and guidelines. *tt | 11/05/2002 | |
| 13174 | 09/01/1999 | 6090526 | Information regarding contact engineering with battery leak concerns. *mjs | 03/21/2000 | |
| 6990 | 09/01/1999 | 6090297 | Information regarding vehicles exhibiting a battery leak concern. *tt | 03/14/2000 | |
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||||
| 13333 | 10/01/1999 | 6092154 | Some vehicles may exhibit fuse #18 in the fuse junction panel intermittently going open. *tt | 11/27/2000 | |
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||||
| 0162 | 04/02/2001 | 619266 | Vehicles equipped with passive anti-theft system (pats) may not start or crank. *tt | 05/22/2001 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| 13352 | 10/01/1999 | 609645 | Vehicles with automatic 4 wheel drive may exhibit multiple generic electronic module (gem) functional concerns. *tt | 04/05/2000 | |
| 9913138 | 08/01/1999 | 609050 | Information on replacing and removing the generic electronic module (gem). *tt | 12/07/1999 | |
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
| 012113 | 10/29/2001 | 627774 | Some ignition switch lock cylinder assemblies may exhibit rougness and / or excess effort in turning, key does not fully return from start, a malfunction indicator lamp may illuminate with p0500, p1502 and u1039 stored in powertrian control | 02/22/2002 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 99222 | 10/18/1999 | 6089681 | Subject on a wire harness terminal repair kit available for repairing electrical wiring harnesses. *tt | 02/11/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 08/15/2012 | 140000 | ||
| Tl* the contact owns a 2000 ford explorer. the contact stated that while the vehicle was parked, it burst into flames. the vehicle was destroyed. the fire department was called to extinguish the flames. the fire was caused by an electrical component. no one was injured during the fire. the contact called the manufacturer and filed a complaint. the manufacturer stated the fire was not caused by any manufacturer design defect. the failure mileage was 140,000. | |||
| 08/15/2012 | 140000 | ||
| Tl-the contact owns a 2000 ford explorer. the contact stated that while the vehicle was parked, it burst into flames. the vehicle was destroyed. the fire department was called to extinguish the flames. the fire was caused by an electrical component. no one was injured during the fire. the contact called the manufacturer and filed a complaint. the manufacturer stated the fire was not caused by any manufacturer design defect. the failure mileage was 140,000. mah | |||
| 08/15/2012 | 140000 | ||
| Tl-the contact owns a 2000 ford explorer. the contact stated while the vehicle was park the vehicle burst into flames. the flames destroyed the entire vehicle. the called the fire department to put out the flames. the fire was caused by an electrical components. no one was injured during the fire. the contact called the manufacturer an filed a complaint. the manufacturer stated the fire was not caused by any manufacturer design defect. the failure mileage was 140,000. jo | |||
| 06/01/2011 | 167000 | 1 | |
| Vehicle engine compartment firewall wiring harness caught fire and partially melted shorting out electrical system while vehicle was was under steady load (3500 rpm) for less than 5 minutes pulling out a stump. fire was under hood and was extinguished within seconds with water. engine runs but dash warning lights periodically appear: engine, abs brakes, gas cap, etc. *tr | |||
| 06/01/2011 | 167000 | ||
| Vehicle engine compartment firewall wiring harness caught fire and partially melted shorting out electrical system while vehicle was was under steady load (3500 rpm) for less than 5 minutes pulling out a stump. fire was under hood and was extinguished within seconds with water. engine runs but dash warning lights periodically appear: engine, abs brakes, gas cap, etc. | |||
| 05/01/2007 | 1 | ||
| The problem started with the drivers door it would not open , with the remote control , the actuator works but the door latch would not open after several weeks of having to open it with the keys i took the door panel open and spay some wd-40 and it started to open but as time when on the rear passenger doors have started to do the same , the child safety locks have got jam and now both doors are failing at one point the rear driver side door didn't open and i had to take it to a mechanic to get it to work but the problem still persists and now the front passenger door does not open it got stock and the handle to open the door has fallen off it has been such a frustrating problem and i went to find out how much it would cost for the parts and its going to cost about $87.00 per door not including the labor and it very frustrating i wish they do something about it also their was a recall for the cruise control i went to the dealer to get it fix , and they disconnected the cruise control i have call several times they say their is no openings and it has now been four years i have given up. *tr | |||
| 09/20/2011 | 131000 | ||
| Tl-the contact owns a 2004 ford explorer xlt. the contact stated the front windshield wipers, interior lights, all four windows failed. the vehicle was taken to the dealer who stated her vin was not included in the recall nhtsa campaign id number: 00v072000. component: electrical system: fuses and circuit breakers. the vehicle was not repaired. the manufacturer was notified who stated she can file a claim and offered no other assistance. the failure mileage was 132,000. mw | |||
| 08/24/2011 | 85000 | ||
| Tl* the contact owns a 2000 ford explorer. the contact stated that after parking her vehicle she heard a loud noise and then vehicle engulfed into flames. a police report was filed. the vehicle was towed to an independent mechanic who advised her that the failure was due to the electrical system. the vehicle was deemed destroyed. the manufacturer was notified but have not followed up with the contact regarding the failure. the failure mileage was approximately 85,000. | |||
| 08/24/2011 | 85000 | ||
| Tl- the contact owns a 2000 ford explorer. the contact stated that after parking her vehicle she heard a loud noise and then vehicle engulfed into flames. a police report was filed. the vehicle was towed to an independent mechanic who advised her that the failure was due to the electrical system. the vehicle was deemed destroyed. the manufacturer was notified but have not followed up with the contact regarding the failure. the failure mileage was approximately 85,000. rvk | |||
| 08/24/2011 | 85000 | ||
| Tl-the contact owns a 2000 ford explorer. the contact stated that after parking her vehicle she heard a loud noise and then vehicle engulfed into flames. the police were contacted and a report was available. the vehicle was towed to independent mechanic and they advised her that the failure was due to electrical system. the vehicle was deemed destroyed. the manufacturer was contacted but have yet to hear back from them. the failure mileage was approximately 85,000. tb | |||
| 11/25/2010 | 170000 | ||
| Tl-the contact owns a 2000 ford explorer. while the vehicle was parked the vehicle caught on fire. she stated the fire started from the dashboard. the contact was notified that the head lights were on and her son went out to turned them off. she stated the knob to the head lights had gotten so hot that it fell to the floor. she stated she could smell a chemical and saw black smoke coming from the dashboard near the steering column. the vehicle was parked near a gas line the vehicle exploded and caused glass to explode and the stereo was blown out into the street. another vehicle was damaged that was parked to the right of it. the fire department was called and a fire department report was filed. the vehicle was destroyed. the manufactured had not been contacted. the failure mileage was 170,000. vwb | |||
| 10/27/2010 | 100000 | ||
| Tl-the contact owns a 2000 ford explorer. when making a left turn and the left turn signal is turned on there was smoke coming from the steering column. the dealer was called and informed of the failure and states it maybe the multi function switche but his vin number was not included in the recall. the manufacturer was contacted and informed him the vin was not included in the recall. the vehicle was not repaired. the failure mileage was 100,000....mw | |||
| 06/14/2010 | 125000 | ||
| Tl-the contact owns a 2000 ford explorer. while driving 70 miles per hour, the contact noticed smoke coming from under the hood. the contact pulled off of the highway and the vehicle caught fire. the contact stated the vehicle was under recall for the cruise control and was repaired by the dealer. a police and fire report had been filed. the fire inspector stated the fire was so bad they were not able to determine what caused the fire. the fire chief ruled the fire as mechanical. personal belongings were destroyed in the fire. the contact spoke with the dealer who advised they were not liable for the fire. the current and failure miles were 125,000. aa | |||
| 01/08/2010 | 100000 | 1 | |
| 2000 ford explorer xls. driving down the road at 25 miles per hour. vehicle running properly and smoothly. smoke began bellowing from under hood. stopped vehicle to open hood to discover engine fire. vehicle has regular maintenance with full diagnostic less than a weak before hand with no issues. vin number is not part of current recalls. baffled as to the start of fire. mainly burned the main engine electrical harness. *tr | |||
| 07/14/2009 | 190000 | 1 | |
| Total battery drain within 48 hours of charge....alternator checks ok....battery checks ok....regulator checks ok... *tr | |||
| 09/20/2007 | 92865 | 1 | 08/18/2007 |
| Tl*the contact owns a 2000 ford explorer. the contacts wife noticed smoke rising from the rearview mirror after she started the vehicle. she shut the vehicle off, but the headlights remained illuminated. the dealer stated that an electrical short in the wire caused the failure and they made the repair. the contact stated that since the repair, the headlights would no longer illuminate automatically. the dealer stated this could cause a fire. the consumer stated a recall was performed on the cruise control 2 weeks prior to this incident. the failure mileage was 92,865 and current mileage was 93,000. updated 01/02/08. *lj updated 12/12/07 *tr | |||
| 04/18/2007 | 104000 | 1 | 10/08/2001 |
| Tl*the contact owns a 2000 ford explorer xlt. while the vehicle was parked in the garage on april 17, 2007; the contact observed the fire and called the fire department who determined the cause was the engine. no prior maintenance work was performed on the vehicle. the current and failure mileage were 104,000. | |||
| 09/15/2006 | 4 | 06/01/2000 | |
| 2000 ford explorer. on several occasions when using the left turn signal, a large puff of smoke can be seen coming from steering column. now, when using the left turn signal all of the entire rear lights flash along with the blinker. the smoke instances are occasional, but the blinker problem is continuous now. *jb | |||
| 09/26/2006 | 1 | ||
| I was driving, coming just off the highway in my 2000 ford explorer and there were puffs of smoke coming from the steering column. i researched some of the recalls at ford and this problem was recalled on some other vehicles of the same model, but not my vin #. the recall was for the multifunction switch in the steering column. no replacement parts have been installed, i will bring to dealer for diagnosis. *nm | |||
| 12/01/2005 | 91700 | 10 | 12/01/2004 |
| Dt: the contact states there is nhtsa recall campaign 00v072000 concerning the electrical system. this vehicle has the same problems as indicated in the recall, but it is not included in the recall due to vin. *ak updated 1/11/2006 - the windshield wipers stopped working during a snow storm. the dealer installed a new gem module. the consumer requested reimbursement from the manufacturer. *nm | |||
| 11/17/2002 | 45000 | 1 | 10/20/2002 |
| Vehicle caught on fire while idling in the driveway for 20 minutes. the local volunteer fire department arrived to extinguish the fire. the insurance company had the vehicle towed and inspected. the cause of the fire was determined to be electrical. dealer and manufacturer were notified.*ak | |||
| 03/02/2005 | 100 | 03/20/2000 | |
| Numerous electrical problems with 2000 ford explorer xls. wipers sometimes do not work, the dshboard gauges sometimes do not work (fuel, oil and temp). it has been to the dealers numerous time both in and out of warranty. this actually started when the vehilce was less than two months old. never has a dealer been able to diagnose the problem. very frustrating. *ak | |||
| 02/15/2005 | 70000 | 11 | 01/18/2002 |
| When using the left turn signal, the signal stops working & smoke comes from the steering column around the hazard light button and from around the turn signal arm. the smoke also causes visability problems. this needs to be taken care of before there is a fire and/or death and ford has more lawsuits on their hands!*ak | |||
| 08/04/2004 | 79965 | 4 | 07/27/2004 |
| When using turn signal smoke comes from the steering column. *ak | |||
| 06/01/2002 | 15000 | 100 | 07/30/2000 |
| Lights for radio and clock have gone out- periodically come on for a few minutes and then disappear. lights are off 99% of time- for weeks at a time. this has been happening for two years. it was recommended i replace the radio at my expense, but i have heard of a number of other explorer owners with same problem- i think it is a defect of an expensive radio. *jb | |||
| 05/07/2004 | |||
| Consumer lost power to windshield wipers, windows, and interior lighting. *la the consumer indicated that every two weeks the vehicle loses power to the wipers, power windows and interior lighting. while driving during a thunderstorm, the vehicles wipers did not function which almost caused an accident. . the consumer searched the nhtsa website and found a recall (00v072000) concerning an identical issue with a module (gem) which controls the wipers, windows, etc. the consumer's vehicle was not included in the recall due to vin. *nm | |||
| 05/01/2004 | 81692 | 1 | 05/17/2001 |
| The vehicles electrical system has failed. the dealer stated that the multi function switch was the cause of the failure. *nm the harness wires all shorted and the consumer noticed smoke coming from the dash. the power windows failed. the speedometer and gauges failed. the air conditioner failed. the radio blinkers and lights failed. a burning smell came from the dash frequently. the consumer request reimbursement. *nm | |||
| 70000 | 1 | ||
| The windshield wipers, power windows, dome lights, and warning indicators stopped operating due to a malfunction in the generic electronic module. *nm the dealership was helpful but was unable to obtain the parts for about a week. *nm | |||
| 02/06/2003 | 35000 | 5 | 11/07/2002 |
| 2000 ford explorer. on several occasions smoke comes from steering column when using left turn signal. turn light would freeze on and acrid smoke come from around hazard light switch area. then will be ok for a while and could not recreate for mech but still happens on occasion unexpectly. where there is smoke there is fire.*ak | |||
| 08/13/2003 | 8 | 11/01/2002 | |
| While the consumer's wife pulled into the driveway, the gas pedal became stuck and caused her to run into the side of the house. the collision caused $18,000 worth of damage to their home. since the vehicle had been in the repair shop 8 times. every once in a while the rpms revved up causing the engine to race. there were problems with the tail lights. the dealer/mechanic stated that they could not find anything wrong with the vehicle, so they could not repair it. after almost having an accident, the vehicle was taken to the chevrolet dealership and an electrical problem was found and the dealership repaired the vehicle. *ak *scc *jb | |||
| 10/17/2000 | 5 | 10/17/2000 | |
| The vehicle experienced problems with the lower ball joints and smoke emitted from the steering column, the dealer replaced the relay switch.*mr there were problems with the left turn signal indicator. intermittently without warning when the brakes were fully applied the lights stayed on. when the brake was disengaged, the indicator signaled again, in spite of replacement the problem the continued intermittently, however the dealer stated there was no problem. *ts *jb | |||
| 05/22/2003 | 1 | ||
| Consumer stopped vehicle at a traffic light and engaged the turn signal when smoke suddenly began emitting from the steering column into the passenger cabin. the vehicle was taken to the dealer who diagnosed the problem as an electrical wiring malfunction. *nlm | |||
| 02/26/2003 | 49000 | 2 | 10/07/2000 |
| Our 2000 ford explorer, has for the second time burned through the spark plug wires. the first time the dealer replaced the damaged wire, but did not indicate that any other problems existed this past week it occurred again but the dealer indicated that because of the failure of the spark plug wire, fuel has now backed up into the top side of the engine, and significant repairs and the removal of the fuel must take place. it seems this condition could cause an engine compartment fire very quickly. considering the reaction of the vehicle would indicate the need for a tune up only. i contacted ford motor company and they said it was a maintenance problem and not a ford problem. never had a vehicle burn through spark plug wires before and i don't see how a 3 year old vehicle would experience this problem twice. it appears to be something you should look into before a fire does occur and cause injury or death. *jb | |||
| 04/01/2000 | 14180 | ||
| While driving at 55 mph eletrical system completely went out. dealer notified. please provide additional information.*ak | |||
| 1 | |||
| Consumer states when the engine is shut off, the door locks remain locked. *tt | |||
| 11/20/2001 | |||
| Electrical system is causing intermittent operation of interior lights/ instrument panel functions, and windshield wipers. dealership examined vehicle, but could not determine cause of problem. vehicle was not affected by recall campaign 00v072000/ electronic functions. please provide any additional information / documentation.*ak | |||
| 03/08/2000 | 50 | ||
| Consumer was traveling about 65 mph on highway, and without prior notice windshield wipers stopped working intermittently. dealership was aware of problem. also, when consumeer started vehicle he had to shake shift selector in order for it to crank. filures occur sporadically. *ak | |||
| 10/12/2000 | 1 | 10/06/2000 | |
| Vehicle is experiencing possible electrical problems, the keyless entry failed, the wipers work without the vehicle being turned on, when the wiper is turned on the cd player will quit working, and the lights dim. *slc | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 02/23/2008 | 100000 | 1 | 09/01/2000 |
| Tl*the contact owns a 2000 ford explorer. for the past two months, the contact has experienced electrical failure with his vehicle. the instrument panel and headlights do not illuminate, the windshield wipers work intermittently, and the battery is always low. the vehicle was taken to the auto garage, but they were unable to diagnose the failure. the vehicle was taken to the dealer on april 8, 2008 and they stated that the headlight and globe wiring were the cause of the failures. the cost of the repair is $800. according to the manufacturer, the dealer informed them that the failure was not under the hood; therefore, they were not responsible. the contact believes that his vehicle is included in nhtsa campaign id number 00v072000 (electrical system:fuses and circuit breakers) and he did not receive a recall notice. the vin, engine size, and number of cylinders were unknown. the current and failure mileages were 100,000. updated 05/19/08 *bf updated 05/19/08. *jb | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 10/09/2009 | 125149 | ||
| Tl* the contact owns a 2000 ford explorer. the windshield wiper fuse intermittently failed. she replaced the fuse at least four times within two months. the car was parked in front her home when she heard the vehicle alarm going off. she was unable to shut the alarm off with the keyless entry. she found there was smoke coming from the vents of the vehicle. the vents began to melt and she then noticed flames. the fire department was called however she was able to put the fire out before they arrived. the dealer advised her vehicle was not under recall however she found several complaints online pertaining to possible fires and one recall pertaining to the failure of the windshield wiper motor (see nhtsa campaign id number: 00v072000) her vehicle identification number was not included in any of the recalls. no repairs had been made to the vehicle to date. the current and failure mileages were under 125,149. the vehicle identification number was unavailable. | |||
| 02/23/2008 | 100000 | 1 | 09/01/2000 |
| Tl*the contact owns a 2000 ford explorer. for the past two months, the contact has experienced electrical failure with his vehicle. the instrument panel and headlights do not illuminate, the windshield wipers work intermittently, and the battery is always low. the vehicle was taken to the auto garage, but they were unable to diagnose the failure. the vehicle was taken to the dealer on april 8, 2008 and they stated that the headlight and globe wiring were the cause of the failures. the cost of the repair is $800. according to the manufacturer, the dealer informed them that the failure was not under the hood; therefore, they were not responsible. the contact believes that his vehicle is included in nhtsa campaign id number 00v072000 (electrical system:fuses and circuit breakers) and he did not receive a recall notice. the vin, engine size, and number of cylinders were unknown. the current and failure mileages were 100,000. updated 05/19/08 *bf updated 05/19/08. *jb | |||
| 03/29/2005 | 1 | ||
| While having a regular inspection consumer was told that vehicle had the same problem as stated in nhtsa' recall 00v072000 concerning electrical system:fuses and circuit breakers. when contacting manufacturer consumer was explained that this vehicle was not included in the recall due to vin. *ak | |||
| 02/09/2004 | 1 | ||
| The consumer stated that when he got into vehicle and turned windshield wipers on, they did not work and managed to get the vehicle to a dealer. the dealer determined that the generic electronic module (gem) malfunctioned. this caused windshield wipers/ rear defroster/rear lighting/4-wheel drive/ interior lighting, and power windows to malfunction. recall 00v072000 was issued; however, this vehicle was not included in the recall due to vin. *ak *sc | |||
| 07/14/2002 | |||
| While driving and putting on turn signal, turn signal failed and smoke started to come from steering column. dealer notified. *ak | |||
| Cruise control and horn has failed possibly due to electrical problems . also brakes take longer time for vehicle to stop.*ak | |||
| 02/23/2000 | 1 | 01/08/2000 | |
| The turn signal and wiper switch were replaced prior to recall (oov-072) which was probably the reason for failure. *et | |||
| 04/11/2000 | 3 | 10/01/1999 | |
| This is a chronic problem affecting electronic (wipers, turn signal, instrumentation). *ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 07/27/2003 | 36040 | 7 | 07/21/2002 |
| I own a 2000 ford explorer with 36,000 miles. for the past week the vehicle shuts off with no warning. it has done it 7 times now; it as if someone threw a switch. it does not seem to have a pattern of occurrence. it has done it on acceleration coasting and braking. this is a very dangerous problem because at high speeds the power steering shuts off and it is difficult to get off the road. once off the road, you have to put it in park, will not start in neutral, and it starts right back up.*ak | |||
| 01/30/2001 | 4 | ||
| Vehicle failed to start. also, while driving 55 mph, vehicle decelerated without prior warning causing loss of power. consumer has contacted dealer, dealer unable to determine cause of problem. *ak transmission was replaced. *slc | |||
| 11/29/2000 | |||
| While driving at normal speed vehicle died, no steering/ no brakes. consumer was almost killed.*ak | |||
| 06/16/2000 | 1 | 06/01/2000 | |
| While driving suv up steep grade, it started to sputter. when crossiing 4 lane highway, it stalled and the check engine light came on. restarted and continued to stall several times. finally after several start / stalls it quit completely and would not restart. took to nearest (was 2 hours from home) ford dealership and found nothing wrong with it after it finally would start. i don't feel safe in this suv at all. i have to 2 small children and am afraid to take another vacation in it!*ak | |||
| 09/22/2000 | |||
| While driving explore engine check lights come on, and the explorer just stopped.. after a few seconds, the explorer will start again. this has been happened every single week for about a month. the dealership was not able to correct this explorer will to be towed to the dealership. please provide any further information. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 06/27/2003 | 61031 | 1 | 09/15/2001 |
| When the vehicle sits for 4-8 hours i would attempt to start it and then it would cut off. then attempted to restart it cuts off. i would have to step on the gas to start it and kept my foot on the gas. if i let go of the gas the engine would shake and then it would stall. no engine light came on when driving. this happened at 60,000 miles. took it to the dealer in woodstock ga on june 30, 2003 and stated that most of the explorers and expeditions are coming in with the same problem. the dealer found it is the iac valve sticking or the ignition moducle sensor bad and had to be replaced. if it was for not the extended warranty the part alone costs $225.00 if this is a common problem, with the ford don;t understand why ford does not recall them. i considered this a defect.*ak | |||
| 11 | 11/01/2000 | ||
| When driving, groves,water puddles ,a low part in the road ,ect will make the car jerk to one side or th other, or pull very hard depending on the side the grove,water ect is on. it has not yet caused harm to my family but it very well could have many times. this happens at speeds as low as 10-15 mpr. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 01/28/2010 | 940000 | 1 | |
| My ford focus 2000 has a problem with the ignition switch locks up so that i can put my car key in... but it will not turn. i was left stranded at a gas station at night, if that isn't dangerous than i don't know what is. i put my key in the ignition and it would not budge. i had my car towed to the ford dealer and they fixed the ignition lock cylinder but cost alot of money and from what i read alot of people have this problem and even when fixed it still happening to people! we need help, no person should be left stranded like i was it was scary to say the least. *tr | |||
| 11/24/2003 | 46000 | 2 | 04/01/2003 |
| After starting the vehicle smoke came from behind the turn signal switch. consumer shut the vehicle off, and took the key out of the ignition switch to stop the smoking. *ak neither ford nor the dealership acknowledged this was a defect and neither have offered to repair the vehicle. *ph *nm | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||
| 10/10/2003 | 47845 | 2 | 05/10/2003 |
| I have a 2000 ford explorer in the last year i had to change my spark plugs twice because coil keeps burning out, i purchased the vehicle 5/03 and the airbag light stays on. *la | |||
| 06/16/2001 | 14 | 10/20/2000 | |
| The firestone tires were replaced with goodyear tires due to humming noises and recall#00t005000. the engine made noise, vibrated, overheated and would not respond upon acceleration. the vehicles faulty shocks caused noise when driving over bumps in the road, vibration and noise in the front end. the abs warning light illuminated. the drivers side window was off track, would not go up all the way and went up unevenly. the starter became stuck made scraping sounds. the consumer requested a full refund of the purchase price in accordance to the lemon law. *mr *scc *nlm | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 08/01/2007 | 1 | 01/22/2000 | |
| Aug 2007, received recall notice from ford motor co to replace defective speed control deactivation switch (scds). sep 2007, received notice from ford motor co advising of parts shortage to repair defect and authorizing an interim repair of disconnecting the speed control system on the vehicle. on subsequent service visits and on most recent visit of 3-mar-2008, service representative at ford dealership says that dealer does not have the part to effect a repair. *tr | |||
| 07/31/2007 | 1 | 01/29/2000 | |
| Smoke coming from steering column / turn signal area, that comes and goes. on going problem. *tr | |||
| 11/15/2006 | 55000 | 2 | 07/01/2001 |
| Tl*the contact owns a 2000 ford explorer xlt. while driving the vehicle, the factory installed interior lights began flashing on and off. the dealer stated that the failure was due to a faulty connection with the rear view mirror. she was charged $477 plus labor for the repair. the contact wrote and called the manufacturer, but they have not responded. the approximate date of failure was in november of 2006. the second incident occurred when the vehicle was taken to the same dealer who stated that there was a leak in the engine. she stated that the vehicle has an engine warranty of 60,000 miles. however, the dealer charged her for this repair as well. this failure occurred on february 6, 2007. the contact notified her state attorney generals office who stated that they received a letter from ford and that she could sue ford if she wished. the engine size was unknown. the current mileage is 57,000 and failure mileage was 55,000. | |||
| 08/14/2006 | 10 | 04/26/2000 | |
| On several occasions when i put on my left turn signal it doesn't blink it just freezes and smoke comes from the steering column. as soon as i turn the turn signal off it stops smoking. it will be ok for a while but then happens again. yesterday when it happened i had trouble getting it to stop smoking. i am making an appointment today to have this corrected. *nm | |||
| 01/27/2005 | 1 | ||
| The vehicle caught fire while parked. the driver called the fire department to extinguish the fire. the vehicle was towed and totaled by the insurance company. *ak | |||
| 08/19/2003 | 32000 | 1 | 07/01/2000 |
| Vehicle overheated/ thermostat, rear wiper motor stopped working, check engine light stays on continually, belt squeals on rainy days, radio comes on by itself, tires to be replaced, lived at same address since vehicle purchase and not even a notice for recall on tires.*ak | |||
| 04/28/2003 | 08/07/2001 | ||
| The multi-function switch in my 2000 ford explorer xlt started smoking when the turn signal was turned on. the service man informed me that this situation needed to be taken care of as soon as possible because if it was not fixed there was a chance that a fire would start because of this malfunction and could cause a fire that would take out the entire wiring system of my vehicle. ford explained to me that they did not consider this a hazard it was something they considered a maintenance issue. i have 42,000 miles on my vehicle. i have owned 2 explorers previous to this and one of my other explorers experienced this problem as well. *nlm | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 04/22/2006 | 74000 | 1 | 04/01/2004 |
| Dt*: the contact stated a fire erupted in the engine compartment. the fire was first observed on the passenger side of the vehicle near the alternator and wiring harness. shortly before the fire started the vehicle made a grinding noise. the vehicle has not been inspected by a fire investigator however the contact believes the fire was electrical. the vehicle is currently at the dealership although they are unable to determine what component was involved in the fire. the cruise control on the vehicle was seldom used therefore; the contact is unaware if it works. the insurance company was alerted and a claim was filed. *ak | |||
| 02/05/2005 | 1 | 09/01/2004 | |
| Car was parked when it caught on fire in the parking lot. the incident was reported by metro rail security, stating that smoke was coming from under the hood before the fire started. police report was issued. the fire was extinguished by the fire department.*ak *nm | |||
| 03/16/2002 | 05/01/2001 | ||
| The truck burst into flames 2 minutes after being shut off. vehicle completely totaled.*ak | |||
| Vehicle was parked for over 24 hours when vehicle caught on fire for no apparent cause. consumer has contacted the dealer. please provide any further details.*ak | |||
| 08/15/2000 | |||
| Consumer's wife was driving, rearview miror sparked a fire and caused the wires under dash to burn. took vehicle to dealer, and they ordered a wiring harness. bolts were taken out of the steering section at the dealer. also, while driving at 55, steering wheel just started spinning because of the bolts that were left out. *ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 01/09/2004 | 110000 | 1 | 12/15/1999 |
| My 2000 ford explorer radio lcd no longer work the radio works fine i just can not tell what time or what station id numbers are. *jb | |||
| 11/20/2004 | 1 | 02/18/2000 | |
| For approximately two weeks prior to december 5th, 2004, the heat element in my 2000 ford explorer driver seat would become painfully hot under the left leg near the torso to the point where it needed to be manually turned off each time. it was turned off as it became painful, and we were concerned we would become burned and would the seat catch on fire. my other concern for this is someone, such as a diabetic, with neuropathy wouldn't feel the intensity of the heat and become burned. 2) approx 2 weeks after the initial event the seat light will come on but no heat is produced. why did it take 2 weeks for the element (assumed) to burn out? 3) the car is scheduled to go to an independant mechanic as i do not trust ford to do the right thing. the dealer is not concerned that my driver airbag light goes on and off at will for days or weeks at a time. they recalled the 98 and 99 models for a tensioner pulley problem and issued a service bulletin for the '00 but the dealer wants to charge $500 for the repair......most defects i took in for warranty repair remain unfixed, (mostly electrical in nature) including a rear wiper that rarely goes on, radio stations and clock display that occasionally can be seen and a rear passenger door handle that after 5 attempts (ford went against their engineer recommendations to do a recall) will unlock with power lock but the unsuspecting or in a hurry will just about rip a hand off to get it open.*ak | |||
| 06/17/2003 | 1 | ||
| While at a light driver noticed white smoke coming out of the dashboard where the hazard light is located. air conditioning was then turned off, and after a few minutes the smoke stopped. *ak | |||
| ELECTRICAL SYSTEM - WIRING - REAR COMPARTMENT/TRUNK | |||
| 10/24/2000 | 1 | 05/01/2000 | |
| Wiring in back caught fire, most electrical components quit, severe smoke, had to have towed to dealer. *ak | |||