Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 16131 | 08/01/2002 | 636151 | Some vehicles may exhibit repeat service for an air bag lamp on with diagnostic trouble codes b1994 and b1998 set. *tt | 11/06/2002 | |
| 16114 | 08/01/2002 | 636137 | Some vehicles may exhibit repeat service for air bag lamp on with diagnostic trouble code b1994 (driver side air bag circuit resistance high) and / or b1998 (passenger side air bag circuit resistance high). *tt | 11/05/2002 | |
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| 01110 | 01/22/2001 | 03241 | 618083 | Air bag lamp on with diagnostic trouble codes b1994 and / or b1998 stored in memory. *tt | 04/03/2001 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 10/04/2012 | 101000 | ||
| Tl* the contact owns a 2001 ford explorer. the contact stated that the vehicle crashed into a tree and upon impact, all of the air bags deployed except for the front driver's side air bag. the vehicle was completely destroyed. the driver sustained neck and back injuries. the vehicle was not taken to a mechanic to diagnose the failure. the manufacturer was not contacted. the failure and current mileages were 101,000. | |||
| 10/04/2012 | 101000 | ||
| Tl- the contact owns a 2001 ford explorer. the contact stated that the vehicle crashed into a tree and upon impact, all of the air bags deployed except for the front driver's side air bag. the vehicle was completely destroyed. the driver sustained neck and back injuries. the vehicle was not taken to a mechanic to diagnose the failure. the manufacturer was not contacted. the failure and current mileages were 101,000. kmj | |||
| 10/04/2012 | |||
| Tl- the contact owns a 2001 ford explorer. the contact stated that the vehicle crashed into a tree and upon impact all the air bags except for the driver side front deployed. the vehicle was completely destroyed. the driver sustained neck and back injuries. the vehicle was not taken to a mechanic to diagnose the failure. the manufacturer was not contacted. the failure and current mileages were 101,000. mh | |||
| 03/10/2012 | 23000 | ||
| Tl-the contact owns a 2001 ford explorer. while driving approximately 30 mph, the contact crashed into a telephone pole and the air bags did not deploy. the vehicle was towed to a tow yard. the contact sustained injuries to the jaw and was transported to the hospital via ambulance. the police reported to the scene and a report was filed. the vehicle was destroyed. the approximate failure mileage 23,000. kmj | |||
| 03/10/2012 | 23000 | ||
| Tl-the contact owns a 2001 ford explorer. while driving at approximately 30 mph the contact crashed into a telephone pole. the air bags did not deploy. the vehicle was towed to a tow yard. the contact sustained injuries to her jaw. the contact was transported to the hospital by ambulance. the police reported to the scene and a report was filed. the vehicle was destroyed. the approximate failure mileage 23,000. ds | |||
| 04/10/2009 | 93000 | 1 | 09/03/2008 |
| Tl*the contact owns a 2001 ford explorer. he stated that the air bag light remained illuminated continuously and blinks when there is no passenger in the seat. the dealer will not diagnose the failure without the contact paying a fee. the light has been illuminated for approximately 2 weeks. the dealer also stated that the warranty expired and there were no related recalls. the failure mileage was 93000 and the current mileage was 94144. updated 05/11/09. *lj updated 05/12/09.*jb | |||
| 07/28/2005 | 71000 | 1 | |
| In an attempt to avoid an chain reaction accident my husband, robert, veered off the road. our 2001 ford explorer hit a tree, flipped over trapping him in the vehicle and the airbags failed to deploy. thank god, he was not seriously injured, but the emotional trauma goes without saying. it is very upsetting to pay money for safety equipment only to have that equipment fail when you expect it to work. *jb | |||
| 07/17/2004 | 2 | 02/18/2001 | |
| On two separate occasions i was involved in accidents that did damage to the front end of my explorer. both accidents were at speeds in excess of 25 miles per hour. one accident totaled the other vehicle involved. no other time did the airbags in my vehicle deploy. i don't feel this is a safe vehicle to continue driving my family in. *jb | |||
| 07/20/2004 | 1 | ||
| The driver was merging from the highway onto the center lane without warning, and another vehicle crashed into the consumers vehicle. the driver lost control of the vehicle and the driver and passenger air bags did not deploy. the driver and passengers were injured. *jb | |||
| 09/17/2003 | 47000 | 1 | |
| After starting vehicle air bag light would illuminate and remain on. contacted the dealership, and mechanic indicated that problem could not be resolved.*ak | |||
| 05/10/2000 | 5 | 02/01/2000 | |
| Airbag light on may 10, 2000 with 6133 miles. air bag light on may 23, 2000. airbag light on june 14, 2000 with 9040 miles. airbag light on june 19, 2000 with 9395 miles. air bag light. had an accident which caused extensive damages to two vehicles and air bag light on again. three different dealerships tried to fix the problem. not one reported this information in to the ford system called oasis. i do not feel safe to drive this vehicle and i feel as if i am getting no where in resolving this issue otherthan e-mailing everyone and letting them know of this situation and how the dealerships avoid issues and hide the facts !*ak | |||
| AIR BAGS - FRONTAL | |||
| 02/03/2004 | 58740 | 1 | 05/06/2001 |
| Airbags did not deploy after front-end collision with speed of approx. 25-30 miles per hour. resulting in cervical sprains to two passengers. passengers were wearing seat bags. vehicle was equipped with two air bags. *jb | |||
| 04/07/2003 | 1 | ||
| The vehicle crashed into a tree at 40 mph, and none of the air bags deployed. *jb | |||
| 1 | |||
| While driving the truck ran off the road and struck a telephone pole head on. neither frontal air bag deployed. *nlm | |||
| 08/30/2002 | 10/01/2000 | ||
| My daughter's 2001 explorer sport was traveling south on i-75 diped to the right returned to the road and traveled aprox 1/2 mile and then rolled left to right and tumbled end over end killing both passangers. the air bags never deployed, and there seems to be no apparrent reason my daughter lost control of the vehical and it rolled.*ak | |||
| 07/07/2002 | |||
| While at a stop vehicle was rearended at high speed and pushed into vehicle in front. neither airbag deployed, driver suffered minor injuries, damage to vehicle was $ 8000.00.*ak | |||
| 06/15/2002 | |||
| Head-on collision at 45 mph, and neither airbag deployed. consumer suffered minor injuries, damage to vehicle unknown.*ak | |||
| 04/14/2002 | |||
| During a crash airbags did not deploy.*ak | |||
| 01/01/2001 | 1 | ||
| Passenger's airbags separated from dashboard console during impact. dealership was aware of problem.*ak | |||
| 01/28/2002 | 1 | 02/01/2001 | |
| I was in an accident where i rearended the in front of me the impact was so minor that there was no damage to either vehicle except that both of my air bags blew. i have an accident report and a estimate that clearly state no damage. on the web i found www.marketdrive.com/service/tsbs.asp that tells of 2001 explorer problems #01110 passive restraint: air bag impact sensor. i have asked a few dealers of the imformation and they have no clue on what this is. why did the bags blow at such a minor hit, will they go off if i bump a curb? i was by my self and happy that my wife was not in the other seat.*ak | |||
| 12/28/2001 | |||
| Vehicle skidded on ice, went down an embankment through a chainlink fence, and rolled 3 times. airbags did not deploy, no injuries. vehicle was totalled.*ak | |||
| 12/09/2001 | 1 | 11/17/2001 | |
| While driving 45mph, hit a deer and airbags deployed, but did not inflate. vehicle had frontal impact. *ak consumers head hit the steering wheel in the accident. *yh | |||
| When driving at 40 mph consumer was involved in a frontal collision which demolished front end of vehicle. upon impact, neither air bag deployed. please give any further details.*ak | |||
| Consumer was involved in a 35-40 mph frontal collision in which vehicle went under a tractor trailer, and driver's/passenger's air bags did not deploy. please give any further details. *ak | |||
| 12/09/2000 | |||
| Airbags did not deploy in a collision at 5-10mph, resulting in minor injuries. ford has been notified. *ak | |||
| 11/01/2000 | 1 | 05/01/2000 | |
| Vehicle was at a stop sign and suddenly accelerated into another vehicle. brakes and both airbags deployed, and consumer hurt his head. *ak the accelerator and brake pedal were very close together that it was easy to depress both simultaneously causing the vehicle to accelerate instead of slowing down. *yh | |||
| 06/12/2000 | |||
| Vehicle was involved in a head-on collsion with a chevrolet s10 1987 at 40-45 mph. upon impact, air bags did not deploy. manufacturer was not notified at this time. please feel free to provide any further details. *ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| Consumer called complaining about having problems with the air bag light on the panel. also stated that the air bag light will come on every now and then to the point that consumer dosen't know if the air bag work or not. dealer was contacted and stated that the air bag was fixed but the light still comes on. ts | |||
| AIR BAGS - SIDE/WINDOW | |||
| 08/28/2003 | 35000 | 1 | 03/01/2001 |
| Consumer complained about air bag problems. when the consumer closed the passengers door, the side air bag deployed while the vehicle was not running. manufacturer was contacted and stated that they will call the dealership and then they will call consumer back. *ak the incident occurred when the door was slammed by the consumer's daughter. *scc *jb | |||