Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
01/01/19011
 Safety recall 03s03 and 03s04 2001 ford explorer.*mr *cb
12/18/2002
 Headlights too bright (low beams specifaically)
10/11/2001108/29/2001
 Consumer stated there is a creak sound when going over bumps, the dealer traced the problem as the lower dash bracket which was loose.*jb
01/27/20010
 Vehicle idled up and down and up and down all the time like its was recycling. vehicle experienced some loss of power. in may of 2001, consumer took vehicle into dealer for a sulphur smell. dealer told consumer that vehicle was fine. on 31st of may, engine light came on, and would not go out. took back to dealer, and the dealer stated consumer needed a new engine. also, vehicle would not stay on raod when ground was wet. dealer replaced stabilizer. *ak
03/26/2001101/01/2001
 Ihave lost controll of this vehicle several times due to the steering and overall handling ,my tires are also playing a roll in this i beleave this problem is much more pronounced in rain or snow . i feel this vehicle is very unsafe for myself and my children! i've already had the vehicle into auburn motor sales for 6 days for complaints of lack&surge of power,bad sulfer smell at idle rolling idle(up&down), extremely poor gas mileage. the dealership was unable to diognose problem. as of today i've lost 21 days of use ,on a vehicle i've only had about4 and a half months know they say i need an engine that i'm still waiting on. i told the dealership i didn't feel this vehicle was safe and wanted it replaced .i got know where, when they found out i got lemon law paperwork they told me ford would not do anything about it pursue it through the state. i don't see how they can tell you that you are stuck when you purchased a new vehicle and it has compromised your safety time&time again! my salesman told me to look at the bright side i was still here to talk about it!!! i don't find this very amusing ,i wonder if ford knows how he feels in my opinion he was telling me i could of been dead!!! brenda. *ak (tiresize: 255/70/16)( dot number: tire size: 255/70/16 )
11/30/2000106/01/2000
 None
08/03/2000207/01/2000
 When going down a steep grade neither drive 1 or drive 2 engaged & did not slow the vehicle. neither low gears worked when the vehicle was in motion or when started from a complete stop. the gas guage will start showing 1/4 tank of gas when there is at least 3/4 full tank. this is accompanied by a burning smell coming from the front of the vehicle. when the vehicle is stopped & restarted the gas guage often returns to the proper level of gas in the tank.