Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||||
| 15022 | 06/01/2001 | 622841 | Concerns that the anti-lock brake system (abs) lamp is on with diagnostic trouble codes c1230, c1229, or c1237. *tt | 10/23/2001 | |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||||
| 01110 | 01/22/2001 | 03241 | 618083 | Air bag lamp on with diagnostic trouble codes b1994 and / or b1998 stored in memory. *tt | 04/03/2001 |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||||
| 15910 | 05/01/2002 | 637803 | Concerns with brake vibration, roughness and / or grinding noise, and excessive brake rotor corrosion. *tt | 12/06/2002 | |
| 15249 | 09/01/2001 | 625794 | Concerns with high brake pedal force to stop after rotor machining. *tt | 12/03/2001 | |
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | |||||
| 02176 | 09/02/2002 | 10008580 | Lamp-brake-invadvertent disabling of brake shift interlock. *mj | 08/05/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||
| 05/09/2002 | 41000 | 3 | 05/09/2002 |
| At times my left turn signal when engaged doesnt work and at this time i notice smoke coming out of steering collumn,this has something to do with pressing the brakes, sometimes when i depress it works then goes off when pressing a second time, also display on stereo works part time only maybe one out of every ten drives. *ak | |||
| 05/15/2002 | 14491 | ||
| I have several more invoices 7-29-03 replaced dust seals and forgot to put brakes back together lost whole front end and braking. had truck for 3-4 days they have replaced the water pump pulley and s belt 2-3 times. cruise control 10-16, 12/31/02 again squeling noise 02/28/03 defrost kills truck and chirping still. 2/10/03 steering wheel snaped part falls around inside,cruise control was fixed, bearing failure in belt tensioner again. today still having the same problem. come get the piece of !@!@#@#. i am sick of taking this truck in every month to fix something. it is a lemon | |||
| 28000 | 1 | 10/25/2003 | |
| When the consumer attempted to brake, the vehicle experienced extended stopping distance. the driver had an accident as a result. the vehicle rolled over. please describe further details. *jb | |||
| 05/23/2003 | 29000 | 1 | 07/01/2001 |
| While driving the consumer attempted to apply the brakes but they grabbed then let go which caused the tires to skid. *nlm *ts *jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 08/18/2006 | 48584 | 1 | 08/03/2003 |
| Dt*: the contact stated while driving 55 mph, the throttle and speed control stuck causing the vehicle to surge over 90 mph. the cruise control was not in use at the time. the brakes would not work and the contact stated the constant pressure to the brakes caused them to smoke and almost catch on fire. there were no lights illuminated on the dashboard prior to the incident. the dealership was alerted. there were no problems with the vehicle's cruise control prior to the incident. | |||
| 12/16/2002 | |||
| While applying the brakes without prior warning the a braking light appear on the dasboard. the light will stay on intil the vehicle is turn off. please provide additional information dealer is aware of the problem. ts | |||
| 02/24/2002 | 4 | 03/01/2001 | |
| My name is shelly franklin i am the owner of the vehicle mentioned my mother is the first name on the contract. this vehicle has been reported to have a steering and braking problem four times to the dealership where i purchased it and once to another. i have since had an accident in this vehicle due to the problems that this vehicle has. i have for months tried to solve this through the proper channels . this was not resolved and i have documentation to prove so. i have never asked the dealership for anything other than to fix it or replace the vehicle with another one equivalant to this one . they kept letting me leave the service dept thinking it was fixed only to find out that day or a couple of days later after driving it that it was never fixed. i had an accident that never needed to happen and i have been out money out of my own pocket because of this vehicle and it is still under warranty. i need this problem investigated and solved . you may be my last hope before i have to obtain a lawyer for this dealership and ford..thank you shelly franklin, 4004 sherman hollow , parrottsville, tn 37843 423-623-1060. *ak | |||
| 06/25/2001 | 02/01/2001 | ||
| Re brakes: they have replaced the brake shoes/pad twice ands rotors once. re tire/wheels they could not get them to balance out tried 4 times ( goodyear tried twice) total of 6 times. again a week and a half later, it pulls left when braking, and vibration is back again. i have spoke with wayne ( service mgr) and al mc donald ( general sales mgr). i have informed them of the nevada lemon law # nrs 597.630 he said to inforce that i would have to get a lawyer. please note i only marked the first time of the problems i have full doc's of every visit on these items. please help! thank you, crystal del giudice. *ak (tiresize: p235/75r15) | |||
| 05/31/2001 | 1 | 03/01/2001 | |
| Consumer states she was involved in an accident traveling at 30 mph on dry pavement, consumer states she was unable to come to a quick stop and complete stop, consumer experienced some injuries during collision, consumer is questioning abs which does feel spongy or the fact that she was driving with the wilderness tires that are also questionable right now.*jb | |||
| 03/26/2001 | 1 | 01/01/2001 | |
| Ihave lost controll of this vehicle several times due to the steering and overall handling ,my tires are also playing a roll in this i beleave this problem is much more pronounced in rain or snow . i feel this vehicle is very unsafe for myself and my children! i've already had the vehicle into auburn motor sales for 6 days for complaints of lack&surge of power,bad sulfer smell at idle rolling idle(up&down), extremely poor gas mileage. the dealership was unable to diognose problem. as of today i've lost 21 days of use ,on a vehicle i've only had about4 and a half months know they say i need an engine that i'm still waiting on. i told the dealership i didn't feel this vehicle was safe and wanted it replaced .i got know where, when they found out i got lemon law paperwork they told me ford would not do anything about it pursue it through the state. i don't see how they can tell you that you are stuck when you purchased a new vehicle and it has compromised your safety time&time again! my salesman told me to look at the bright side i was still here to talk about it!!! i don't find this very amusing ,i wonder if ford knows how he feels in my opinion he was telling me i could of been dead!!! brenda. *ak (tiresize: 255/70/16)( dot number: tire size: 255/70/16 ) | |||
| 03/03/2001 | 1 | 03/01/2001 | |
| Braking system unresponsive at very low speeds, which believe is the result of the accident. now after only 3.5 months of having the vehicle, the braking system is very soft. brake pedal has to be pressed almost to end of range of limit before vehicle will start to slow down.*ak | |||
| When applying brakes vehicle pulls to right, and a squealing noise occurs, cause unknown. please give any further details.*ak | |||
| 06/01/2000 | 4 | ||
| When appyling brakes vehicle severely pulls to right. also, a grinding noise occurs, cause unknown. *ak in less than 15000 miles, brakes have been replaced 3 times, was told by dealer that this was due to a factory defect and brakes were applied incorrectly. tire experienced blowout, there was a large deformed air pocket on the white letter side, consumer did not give any tire information. *slc | |||
| While traveling and when depressing brake pedal vehicle went into extended stopping distance, resulting in an accident. please provided further information. *ak | |||
| 01/12/2001 | |||
| When driving brakes become real soft, and consumer has trouble slowing down or coming to a complete stop. contacted dealer ,and dealer said that there was really nothing they could do about problem, even though they were very aware of problem.*ak | |||
| 5 | 06/01/2000 | ||
| While driving at 10-15 mph and when attemtping to make a right hand turn, gradually depressed brake pedal and pedal traveled to floorboard, causing extended stopping distance, and resulting in an accident. also, emergency parking brake/ fuel pump and other parts were replaced before accident. consumer has contacted dealer. please *ak bad check valve caused delay in starting the vehcile. the emergency brake was hard to release due to leak of greasing. brakes made high pitch squeal because front brakes and pads were glazed over. head light failed due to bad connection at lmultifunction switch. *yh | |||
| 12/13/2000 | |||
| Entire brake system went out in december 2000. dealer replaced abs and other brake parts. brakes went out again on january 30, at dealer at this time. also, consumer had to have seals on headlights and trim of vehicle replaced. there was a popping sound from radio. *ak | |||
| Total brake failure when starting up vehicle. vehicle was towed to dealer. was told by dealer there was residue in brake fluid. please provide further information. *ak | |||
| 01/10/2001 | 7 | 08/01/2000 | |
| When driving at highway speeds, and an emergency or panic stop is required due to traffic stopping, other bad drivers, deer, anything that may aply, you hit the brakes pretty hard to stop as fast as possible. the vehicle becomes uncontrolleable and veers either left or right despite drivers effort to stay straight. the dealer has duplicated problem in my truck and another brand new truck similar to mine off their lot. dealer said they cannot fix it. they believe it is a design flaw. the fisrt time it happened to me a couple of months ago, it moved left 2 lanes and put me next to a concrete barrier on the highway. my wife has complained of similar incidents about the vehicle feeling unstable and veering during rapid stops from different speeds. date of incident is dealer duplicating problem to trouble shoot. el cajon ford was the servicing dealer located in elcajon ca.*ak | |||
| 10/08/2000 | 1 | 07/01/2000 | |
| With the cruise control on i drifted to the right and the passenger side wheels went onto the gravel shoulder. when i got the 2 wheels back on pavement the wheels that had been on the gravel seemed to go faster than the driver side wheels. the brakes didn't engage and the car shot across the highway while accelerating and the car flipped 3 or 4 times. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 06/18/2002 | 1 | 09/16/2001 | |
| Consumer stated that the brakes make a noise while backing up. *yh | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 02/01/2002 | 6 | 06/01/2000 | |
| No summary listed for above vehicle. *ak | |||
| 06/01/2001 | 2 | 11/01/2000 | |
| Rotors have been turned 3 times. dealer has reported that high pitched squeal is common from factory. brake pads replaced twice, front calipers replaced last visit.*ak | |||
| 06/25/2001 | 02/01/2001 | ||
| Re brakes: they have replaced the brake shoes/pad twice ands rotors once. re tire/wheels they could not get them to balance out tried 4 times ( goodyear tried twice) total of 6 times. again a week and a half later, it pulls left when braking, and vibration is back again. i have spoke with wayne ( service mgr) and al mc donald ( general sales mgr). i have informed them of the nevada lemon law # nrs 597.630 he said to inforce that i would have to get a lawyer. please note i only marked the first time of the problems i have full doc's of every visit on these items. please help! thank you, crystal del giudice. *ak (tiresize: p235/75r15) | |||
| 06/01/2000 | 4 | ||
| When appyling brakes vehicle severely pulls to right. also, a grinding noise occurs, cause unknown. *ak in less than 15000 miles, brakes have been replaced 3 times, was told by dealer that this was due to a factory defect and brakes were applied incorrectly. tire experienced blowout, there was a large deformed air pocket on the white letter side, consumer did not give any tire information. *slc | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 04/21/2005 | 1 | ||
| The driver noticed while applying the brakes a loud knocking noise started coming from the rear of the vehicle. the driver took the vehicle to the dealer. the mechanic informed the driver that the left and right brake caliper needed replacement. please provide additional information. *nm | |||
| 35000 | 1 | ||
| When the brake pedal is depressed at any speed vehicle pulls to the right and then jerks forward. dealership replaced the calipers, and turned the rotors in an attempt to fix the problem, but problem still exists.*ak | |||
| 07/12/2001 | 5000 | 4 | 03/05/2001 |
| Brake problem, in 2002 i had my explorer in to phil long ford 3 times for pulling, vibration in steering wheel when stopping. they machined the rotors each time. i then took it back to ford because the brakes were still doing the same thing, once again they machined the rotors down to the lowest thickness, the brakes continued to make noise and the pedal is now sloppy. i was told that there is no tsb report on this problem, but yet i find on the internet. the bulltin # is 15910 and #15249. i have reported this to ford and was told that what ever the dealer had to say was the way it was, because they were a blue oval dealer. *jb | |||
| 07/12/2001 | 5000 | 4 | 03/05/2001 |
| Brake problem, in 2002 i had my explorer in to phil long ford 3 times for pulling, vibration in steering wheel when stopping. they machined the rotors each time. i then took it back to ford because the brakes were still doing the same thing, once again they machined the rotors down to the lowest thickness. the brakes continued to make noise and the pedal is now sloppy. i was told that there is no tsb report on this problem, but yet i find on the internet. the bulltin # is 15910 and #15249. i have reported this to ford and was told that what ever the dealer had to say was the way it was, because they were a blue oval dealer. *jb *ts | |||
| Consumer states while pulling into a parking space when depressing the brake pedal right front wheel locked up. dealer technician noticed brake caliper needed to be replaced. please provide further information. mr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| While traveling and when depressing brake pedal heard grinding noise. consumer pulled wheel off, and noticed pads were worn out. dealer was contacted. please provide further information.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 12/01/2004 | 1 | 04/13/2000 | |
| The right front wheel was hot to the touch. all four rotors where replaced. *tc *sc *jb | |||
| 35000 | 1 | ||
| When the brake pedal is depressed at any speed vehicle pulls to the right and then jerks forward. dealership replaced the calipers, and turned the rotors in an attempt to fix the problem, but problem still exists.*ak | |||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||
| 11/01/2000 | 1 | 05/01/2000 | |
| Vehicle was at a stop sign and suddenly accelerated into another vehicle. brakes and both airbags deployed, and consumer hurt his head. *ak the accelerator and brake pedal were very close together that it was easy to depress both simultaneously causing the vehicle to accelerate instead of slowing down. *yh | |||