Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE | ||||||||||||||||
| 03V094000 | SOUTHERN COMFORT CONVERSIONS | from 08/01/2000 to 03/03/2003 | V (Vehicle) | 3674 | 03/07/2003 | MFR | FORD MOTOR COMPANY | 03/07/2003 | 03/18/2003 | |||||||
| Defect Summary | Certain pickup truck, van, and mini van conversions equipped with southern comfort built running boards that contain certain courtesy lights manufactured by american technology components, inc. these units contain a courtesy light or lights that might overheat when the wire harness is exposed to excessive moisture and road salt. | |||||||||||||||
| Consequence Summary | This overheating condition can cause the running board to melt or cause a fire. | |||||||||||||||
| Corrective Summary | Dealers will replace the wiring harness on these running boards. owner notification began march 7, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact southern comfort at 1-800-745-6096. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 04251 | 12/27/2004 | 10014165 | Aluminum corrosion - service tip. *tt | 04/28/2005 | |
| 02171 | 09/02/2002 | 10008575 | Paint-premature clearcoat cracking-service tips. *mj | 08/05/2004 | |
| 00143 | 07/10/2000 | 618530 | Subject regarding vibration, shake, resonance noise at speeds above 72 km/h (45mph). *jb | 04/16/2001 | |
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
| 14198 | 06/01/2000 | 613895 | Some vehicles may exhibit a squeak noise from the front lower door hinge(s) when opening or closing the doors. *tt | 09/20/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 02/01/2006 | 99000 | 1 | |
| I have a 2001 explorer and the paint has been peeling off for a couple of years. if i wash it with high pressure, the paint will blow off the hood. paint has bubbled and come off on the hood, tailgate and both quarter panels over the rear wheels. i hand wash it at this point to minimize more paint loss. *tr | |||
| 03/16/2001 | 1 | 07/04/2000 | |
| Consumers daughter was driving the vehicle when some one cut in front of her. taking evasive actions to avoid a crash the vehicle rolled over twice. the vehicle was purchased with firestone tires on them. as a precaution, consumer had all 4 tires replaced. the roll over was not caused by tire delamination. consumer states because of the rollover risks involved with the firestone tires on this particular suv is the reason consumer replaced the firestone tires as a preventive measure. despite the precaution the vehicle rolled over. consumer would like nhtsa to reconsider its decision not to initiate a saftey investigation of the ford explorer. *jg | |||
| 01/01/2001 | 1 | ||
| Consumer states that while driving at over 50 mph the slightest bump on the road will cause the vehicle to sway. contacted dealer and the dealer is not willing to do anything.*jb | |||
| 12/10/2001 | 1 | ||
| Consumer stated during a rollover the seat belts did not work properly, and passenger was ejected from vehicle, vehicle was hit and rolled over, consumers wife was ejected resulting in a fatality. *jg *ak odi spoke to husband and he assumed his wife was wearing the seatbelt. wife was driving and during event was thrown out the passenger's side window. there was no witness to the wife wearing the belt.cw | |||
| 12/21/2001 | |||
| Consumer is calling to report a defect on the running boards. consumer sustained a fractured hand from falling off of slippery running boards. dealer has yet to be contacted. please provide further details.*ak | |||
| STRUCTURE - BODY | |||
| 1 | 02/19/2001 | ||
| Running boards have rutted out and if someone stepped on them it could fall out. *tt | |||
| Consumer called complaining about having problems with water leaking. also stated that is more than just a leakage because everytime the consumer makes a left or right turn you can here a real loud sound of water moving on the roof. dealer was contacted and stated that to keep the windows open so the water can dry. ts | |||
| 09/30/2001 | 50 | 09/01/2001 | |
| Straps fail to hold scooter securely, bolts holding rollers in place bend, screws holding platform toghether come loose,the lift fails to remain in the up position with the scooter secured to it after hitting mild bumps. | |||
| 12/03/2001 | 1 | 08/29/2001 | |
| Consumer stated the center console is cracking.*jb | |||
| 12/13/2000 | |||
| Entire brake system went out in december 2000. dealer replaced abs and other brake parts. brakes went out again on january 30, at dealer at this time. also, consumer had to have seals on headlights and trim of vehicle replaced. there was a popping sound from radio. *ak | |||
| STRUCTURE - BODY - BUMPERS | |||
| 06/12/2000 | |||
| Consumer had an accident. bumper was among other parts that had to be replaced. repair shop told consumer , that according to ford, new vehicles will be receiving the bumpers first. they had no idea when they could replaced it.*ak, | |||
| STRUCTURE - BODY - DOOR | |||
| 09/25/2001 | 1 | 09/16/2001 | |
| Customer states, the cover for door lock and window switches on the driver side and front door is loose and will not stay snapped in place, also the door hinges were replaced.*scc *yh | |||
| 10/11/2001 | 1 | 08/29/2001 | |
| Consumer stated there is water leaking around the driver and passenger front doors when they are opened.*jb | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 03/25/2003 | 3 | ||
| Nar 05/21/2003 *mr loud popping in front end,passenger side window defective, back doors breaking from in side handles. *cb | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 08/05/2012 | 5 | ||
| Cpsc#i12a0111a. 2001 ford explorer. consumer stated that a day after she brought the car it broke down. *ln the consumer stated there was a problem with the engine, as well as a hole in gas tank, which had rusted out, the bearings needed to be replaced, the tire were dry rotted, as they kept going flat, the driver's door did not lock, the rear doors did not open from the inside, the rear driver's door did not open at all, the outside handle was broke, the rear hatch would not close, and most of the time it had to be slammed shut. | |||
| 12/30/2003 | 15463 | ||
| Tl*the contact owns a 2002 ford explorer xlt. the contact stated the composite panel, which is attached to the lift gate, began to crack and fracture from the vehicle. the dealer was unable to offer remedy for the failure and advised contacting the manufacturer. there were no repairs made to the vehicle. the failure mileage was 15,463 and the current mileage was 90,438. updated 05/19/10*lj | |||
| STRUCTURE - BODY - TAILGATE | |||
| 06/21/2001 | 05/01/2001 | ||
| Driver overcorrected veh rocked and flipped. no safety defect listed. *ak | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| The number three body mount located in the cab of the vehicle has cracked throw the metal which causes the body to be disconnected from the frame of the vehicle. the manufacturer has a service bulletin 122-25 for this part,but the repair solution dose not fix the problem per consumer. please provide more details. ts | |||
| 03/16/2001 | 1 | 07/04/2000 | |
| While driving and trying to avoid hitting a vehicle that cut her off the driver lost control of the vehicle and it rolled over twice, the driver sustained relatively minor injuries, glass shards in her left elbows, the vehicle was a total loss, the consumer believes this is a design flaw of the vehicle. | |||