Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VEHICLE SPEED CONTROL
07V336000FORD MOTOR COMPANYfrom 06/16/1998 to 09/27/2000V (Vehicle)360000008/13/2007ODIFORD MOTOR COMPANY08/03/200708/03/2007
Defect SummaryOn certain pickup trucks, passenger vehicles, sport utility vehicles, and motor homes chassis, the speed control deactivation switch may, under certain conditions, leak internally and then overheat, smoke, or burn.
Consequence SummaryThis could result in an underhood fire.
Corrective SummaryDealers will install a fused wiring harness. owners of the passenger cars included in this campaign will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected as an interim repair. as soon as repair parts are available (expected october 2007), owners will be instructed to return to the dealers for installation of a fused wiring harness. the recall began on august 13, 2007, and mailing completed by september 19, 2007. owners may contact ford at 1-888-222-2751.
NotesFord recall no. 05s28.customers may also contact the national highway traffic safety administration;s vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
09V399000FORD MOTOR COMPANYfrom 08/11/1994 to 08/30/2002V (Vehicle)450000010/27/2009ODIFORD MOTOR COMPANY10/13/200910/13/2009
Defect SummaryFord is recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 f-250 sd through f-550 sd diesel, 1992-2003 e-150 through e-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 f53 vehicles equipped with the texas instruments speed control deactivation switch (scds). the scds may leak internally and then overheat, smoke, or burn.
Consequence SummaryA vehicle fire could occur with or without the engine running.
Corrective SummaryFord will notify owners that dealers will install a fused wiring harness in line with the scds. on 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the abs control module connector and repair as necessary. repairs will be completed free of charge. the safety recall began on october 27, 2009. owners may contact ford at 1-888-222-2751.
NotesFord's recall campaign number is 09s09.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
VEHICLE SPEED CONTROL - CABLES
03V280000FORD MOTOR COMPANYfrom 03/05/1999 to 12/24/2000V (Vehicle)44800508/29/2003MFRFORD MOTOR COMPANY08/05/200308/07/2003
Defect SummaryOn certain sport utility vehicles equipped with speed control and 4.0l sohc engines, if the strand cover on the speed control cable becomes flared at the end, the speed control cable may bind when the speed control is activated.
Consequence SummaryThe throttle return spring force may not be sufficient to overcome the binding condition when the speed control is disengaged. braking function would be maintained though stopping distances may be increased.
Corrective SummaryDealers will inspect the speed control cable and, if necessary, replace it. owner notification began august 29, 2003. owners should contact ford at 1-800-392-3673.
NotesFord recall no. 03s03.customers can also contact the national highway traffic safety administration

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
05/27/20091944621
 When i have used my speed control i have had smoke come out of the top of my steering column twice. the smoke comes through the hole for my emergency light button on the top of my steering column. this happened recently for the third time. the ford dealer is charging $652.63 to replace the wire harness and the switch that controls wipers, hazard lights, blinkers, etc. the recall was replaced, and they say the two are not related. apparently this could cause an electrical fire as would the recall part. the suv is a ford explorer 2001 v8 xlt. *tr
02/15/20091500001
 1. lying in bed only to be awoken by boom (tire blowing out) at 5:00 a.m. 2. failure was speed control deactivation switch, also known as a brake pressure switch...ignited setting vehicle on fire 3. nothing done...vehicle was totaled in fire. *tr
11/08/20081210001
 After researching the problem with my 2001 ford explore i discovered that there was a recall on the 2001 ford explorer with the speed control activation switch. my speed control activation switch is malfunctioning and their has been a recall in place for quite sometime and i was never notified. the recall # is 07v336000. *tr
11/01/20071
 My ford explorer 2001 had a recall notice last year regarding cruise control. i took my vehicle into bremen ford in bremen, in to have it disconnected. i was told it would get the part in shortly. this was in november of 2007. in april i received a letter from ford stating the problem should have been fixed or will be shortly through the summer. as yet, it is going on a year and i have heard absolutely nothing about the parts or getting my truck fixed. what seems to be the problem. i heard there were not enough parts to go around. what does this safe for your company? you should not sent out a notice unless you intend to remedy the problem. how much longer am i supposed to wait? *tr
03/06/2008002/23/2003
 Tl*the contact owns a 2001 ford explorer. the contact received a recall notice for nhtsa campaign id number 07v336000 (vehicle speed control). the part was unavailable. she has made three attempts to have the dealer disconnect the switch, but they continued to state that they did not have the time. there had been no failure to date. the current mileage was 106,000.
02/07/2008001/15/2003
 Tl*the contact owns a 2001 for explorer. the contact received a recall notice for the vehicle speed control in september of 2007. the parts are still not available for the recall repair. there had been no failure to date. the recall number was unknown. the current mileage was 195,000.
01/01/19011
 2001 ford explorer with speed control system recall. consumer states that the dealer to fix the recall stated that they were unable to obtain the replacement parts. dealer finally disconnected the speed control until the parts were available. *kb
08/01/20071
 Received cruise deactivation switch recall in august 2007. ford website notes parts were shipped to dealers. dealers have not received the parts. they have no idea when they will be there. called ford corp and was advised the switches would not be shipped until at least march. that is at least 8 months since they decided a recall was necessary. why has this not been mentioned in the media and why have the consumers not been sent 2nd letters advising that ford is incompetent?*cn
12/05/20071
 I have a '01 ford explorer involved in a safety recall for the cruise control issued in aug-07, as of today 5-dec-07) my local dealer still does not have parts and have been told not to expect them until 1st quarter. unsatisfactory and unacceptable. is ford delaying so the expense does not hit them this year? they could show a better profit for 2007 if so. sounds like manipulating the books to me, at the expense of consumer safety. *tr
08/23/2007106/01/2002
 Tl*the contact owns a 2001 ford explorer. the contact received a recall notice for nhtsa campaign id number 07v336000 (vehicle speed control). the manufacturer stated that the part would be unavailable until march of 2008. there had been no failure to date. the current mileage was 82,000. received 12/12/07. 64200 updated 12/12/07
11/02/2007011/01/2002
 Tl*the contact owns a 2001 ford explorer. the contact received a recall notice for nhtsa campaign id number 07v336000 (vehicle speed control). the manufacturer stated that the part for the recall repair would be unavailable until march of 2008. there had been no failure to date. the current mileage was 88,000.
08/01/2007012/30/2000
 Tl*the contact owns a 2001 ford explorer. the contact received a recall notice for nhtsa campaign id number 07v336000 (vehicle speed control). the dealer stated that the parts were unavailable and did not know when they would arrive. the contact felt that this was unacceptable. there had been no failure to date. the current mileage was 118,000. updated 12/12/07. *jb
08/28/2007004/01/2002
 Tl*the contact owns a 2001 ford explorer. the contact received a recall in august of 2007 for the vehicle speed control (nhtsa campaign id # 07v336000). the dealer stated that the part was unavailable and offered to disconnect the vehicle speed control; however, they did not state when the part would be available. the contact was dissatisfied with the remedy for the recall and the amount of time he had to wait. there had been no failure to date. the current mileage was 125,000. updated 01/09/08. *lj the consumer stated parts will not be available until sometime in 2008. updated 12/12/07 *tr
08/28/2007011/29/2001
 Tl*the contact owns a 2001 ford explorer. the contact received a recall notice for nhtsa campaign id number 07v336000 (vehicle speed control). she stated that the closest dealer was 75 miles away and the part was unavailable. she did not want to have the switch disconnected due to the inconvenience. there had been no failure to date. the purchase date was unknown. the current mileage was 39,000. *updated 12/12/07 *bf updated 12/12/07 *tr
08/28/20071
 I received a recall notice from ford concerning the speed control. i called bob bennet ford about the fix. they said they had the parts and could fix it on a first come first serve bases. i drove 30 miles only to find out they did not have the part and didn't know when they would get them. i drove home and called ben satcher ford. they said they had the parts and would be able to install the fix in about 10 to 15 minutes. i drove to satcher ford (45 miles). when i got there donald reed service advisor informed me they were out of the parts and had been for several days. he at least disconnected the wires to the speed control. he did not know when more parts would be available. it seems to me that if ford does a recall they should have the parts on hand to solve the problem they caused in the first place. i heard about this problem several years ago. why am i now just getting the notice to fix the problem. i connect ford when i first heard of the problem and they claimed they knew nothing about. *tr
05/31/200795000105/01/2005
 Tl*the contact owns a 2001 ford explorer. the vehicle caught fire while parked. the fire was contained to the engine compartment and extinguished by the fire department. the vehicle was destroyed. the purchase date was unknown. the current and failure mileages were 95,000. the consumer stated he would like ford to furnish another vehicle and be reimbursed for rental cars as a result of this incident. the consumer provided pictures, 2 engineers report and 2 letters from ford regarding the incident. the consumer stated his cruise control stopped working last winter. the brake fluid was low on 2 occassions. updated 08/01/07 *tr
09/04/2003303/09/2001
 I notice the 2001 ford excursion had gear box problems. i just had to replace steering and tie rods on my 2001 explorer. also, i had to replace the idle control valve and a friend also has an idol control valve problem on his 2001 explorer. are these problems at large. if so, i would love to have ford reimburse me for these charges on a vehicle that just has 37,600 miles on it.*ak
11/24/2001
 Cruise control will not shut off after use by switch nor by taping on brakes. when tapped on brakes to slow vehicle down engine starts to rev up. to slow vehicle down vehicle had to cut engine off/ shift into neutral, and drift to side of road. contacted dealer, and consumer was taking vehicle into dealership.*ak
05/07/2001
 Consumer was traveling at approximately 75 mph on cruise control. attempted to slow vehicle down by applying brakes. vehicle was very difficult to bring to a stop. when vehicle stopped, engine was still idling/running at the 75 mph level. consumer shut vehicle off. then, turned vehicle back on, and engine automatically started idling at a high speed. please provide any additional information/attachments. *passerby stated that idle cable became stuck, and released it to prevent engine from running at 75 mph level. *ak
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
05/01/2005102/01/2001
 2000 ford explorer accelerator pedal became stuck causing a surge of acceleration.*mr as a result the consumer's wife went thur a garage door. *bf *nm
09/04/20021
 While driving on the highway the vehicle began decelerating/not responding to pedal application. the consumer exited the vehicle and noticed that the accelerator pedal was dangling buy a pin, a ford trouble shooter met the consumer and patched the pedal so the vehicle could be taken to the dealer. *jb *scc
 When driving and when releasing accelerator pedal vehicle just quits.ford has bene contacted. *ak
11/01/2000105/01/2000
 Vehicle was at a stop sign and suddenly accelerated into another vehicle. brakes and both airbags deployed, and consumer hurt his head. *ak the accelerator and brake pedal were very close together that it was easy to depress both simultaneously causing the vehicle to accelerate instead of slowing down. *yh
VEHICLE SPEED CONTROL - CRUISE CONTROL
06/12/200880016
 Tl*the contact owns a 2001 ford explorer. while driving 75 mph, the contact activated the cruise control. she began hearing a clicking noise and smelled something burning. he deactivated the cruise control, but the burning smell persisted. the contact did not continue to drive the vehicle. he received a safety recall notice three months ago, but the switch was never disconnected or repaired. nhtsa campaign id number 07v336000 (vehicle speed control) was referenced. the current and failure mileages were 80,016.
03/26/20081
 Received recall notice in august 2007 for problems with speed control on 2001 ford explorer. called local ford dealer, was told no parts shipped from ford yet, will be december before they get them. called in jan 08, still no parts, will be march before they get them, called march 26, 2008 was told no part shipped, will be end of may at the earliest. ford motor company knew of the problem way before the recall notices were sent out in august 07. ford would have spent months denying there was a problem and then more time trying to find a work around before finally admitting they had no choice but to follow gov.'t guidelines and do a recall - months if not longer before the letters were sent out. plenty of time to know how many vehicles were effected and get the parts ordered. it will be a minimum of 1 year since the problem was noticed and letters sent before the parts actually arrive at the dealers for repair of problem. inexcusable! and the nhtsa should be doing more than ignoring it! *tr
01/02/20081530001
 On wednesday january 2, 2008 a rollover accident occured on my wifes 2001 ford explorer. she was driving home when she set her cruise control to 60 mph. when she hit her brakes to release the cruise control and slow down, the vehicle did not slow down and her cruise control did not release. she was able to get the vehicle slowed down to approximately 40 mph when she came to a t in the road. she was unable to make the turn and the vehicle rolled over with her and 2 young children in the vehicle. *cn
08/27/2007002/12/2001
 Tl*the contact owns a 2001 ford explorer. the contact stated that she received a recall for the vehicle speed control (nhtsa campaign id # 07v336000). the dealer disconnected the wiring harness and stated that the parts would be available in december of 2007. the manufacturer stated that the parts would not be available until march of 2008. as of january 3, 2008, the dealer had not repaired the vehicle. the current mileage was 75,000 and there had been no failure to date.
09/11/2007002/05/2001
 Tl*the contact owns a 2001 ford explorer. the contact received a recall notice in august of 2007 for nhtsa campaign id number 07v336000 (vehicle speed control). a month later, he took his vehicle to have the speed control switch deactivated and the dealer informed him that the parts would be unavailable until october. on october 11, 2007, the contact called the dealer and they stated that the parts would remain unavailable until january of 2008. there had been no failure to date. the current mileage was 45,000.
03/08/20072000001
 Tl* - the contact stated that while his 2001 ford explorer was parked in the driveway, the vehicle caught on fire underneath the hood. the fire damaged the entire front end of the vehicle, the electrical wiring, piping and anything that was concerning plastic melted in the vehicle. the fire dpeartment stated that this falure was common with ford explorer, that the cruise control switch would get stuck and catch on fire. contact can provide incident report and pictures. jrb
08/18/200648584108/03/2003
 Dt*: the contact stated while driving 55 mph, the throttle and speed control stuck causing the vehicle to surge over 90 mph. the cruise control was not in use at the time. the brakes would not work and the contact stated the constant pressure to the brakes caused them to smoke and almost catch on fire. there were no lights illuminated on the dashboard prior to the incident. the dealership was alerted. there were no problems with the vehicle's cruise control prior to the incident.
08/27/200571000705/31/2002
 Dt: the contact owns a 2001 ford explorer. the contact stated cruise control was not working properly. she had the cruise control set at 35 mph while going up a hill, but was pulled over by the police, and they stated she was going approximately 65 mph. the consumer showed the police that this was what actually happened. this happened 7 times in the last 4 months. the on/off switch that was used to disengage the cruise control will not work, and the contact had to apply the brakes hard to disengage the cruise control. the contact has not been to a service dealer to have the vehicle inspected, and has not contacted the manufacturer. the contact stated the lights on the steering wheel did not illuminate. the fuse has been replaced to remedy this situation, but it did not fix the lights problem. *ak
01/26/2005348002
 While the vehicle was parked a fire started under the hood. the vehicle was totaled. *jb the problem may be related to the cruise control as other ford model vehicles. *sc *jb
10/26/2003600001
 Vehicle was parked in the garage for an hour when all of a sudden it caught on fire along with consumer's home. results showed that there was a short with the cruise control switch under the hood.*ak
02/04/200561000101/01/2001
 Was driving approximately 50 mph heard a popping noise. noticed white smoke coming from steering column. no flames appeared. pulled vehicle over and shut everything down. contacted police and towed the truck. at the mechanic's shop was informed that the cruise control cable was pinched off and started the electrical fire. no injuries reported. *ak *tt
05/26/2002402/23/2002
 Vehicle idles to low and causes it to cut off. took to dealer 4 times, and they could not fix the problem. *ak passenger side seat would not lock, also consumer states vehicle is experiencing poor gas mileage.. *yh
01/27/20010
 Vehicle idled up and down and up and down all the time like its was recycling. vehicle experienced some loss of power. in may of 2001, consumer took vehicle into dealer for a sulphur smell. dealer told consumer that vehicle was fine. on 31st of may, engine light came on, and would not go out. took back to dealer, and the dealer stated consumer needed a new engine. also, vehicle would not stay on raod when ground was wet. dealer replaced stabilizer. *ak