Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW
0418912/13/20040424510014062Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt04/27/2005
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
04151408/09/20040418910011159Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt01/04/2005
03150107/12/20040413710009321Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns. *tt09/23/2004
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
0115608/06/2001623944Some vehicles may exhibit heater core leaks. *slc10/31/2001
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
1430601/01/2000620411Some vehicles may exhibit one or all power windows inoperative, all or one of the power door locks inoperative or allthe power door locks cycling un-commanded. *tt08/07/2001
VISIBILITY - REAR WINDOW WIPER/WASHER
1540611/01/2001630418Concerns with rear wipers that do not sufficiently clean the back glass. *tt04/17/2002
VISIBILITY - WINDSHIELD WIPER/WASHER
1515508/01/2001624934On some vehicles the rear wiper arm fails to clean back glass. *et11/15/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
10/03/2008925711
 Ford explorer 2001 blend door needs replaced. car is in great condition except for this problem which is a safety issue i found out early one morning on a cold day when the windshield would not defrost and i could not see threw it while i was on the highway. i kept pulling over to wipe the windows and headed back home. i have made an appointment with ford service and i know it's going to cost alot. after researching on the web i learned that this is a very common problem. i feel this should be a recall because it is a real safety issue and it is so common of a problem. thank you, christine *tr
09/01/2001
 Front defogger is operable, but heat doesn't heat. *ak
09/28/20011006/01/2000
 No summary listed for above vehicle. *ak
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
03/11/2002105/01/2001
 Mfg installation or design defect--- upper radiator hose lays on the upper part of engine. it lays against the heater core inlet hose. the heater core inlet hose has a clamp that cuts into the upper radiator hose., normal engine vibrations are enough to cut through the hose. note: the hose has a nylon netting which is abraided. this results in a loss of engine coolant. the offending clamp is of poor design and placement. it is made from stamped sheet metal and has obvious sharp edges, hence cutting into the radiator hose. this could have been avoided at design with a different hose clamp or at assembly by turning the offending clamp aprox 90 degrees.*ak
VISIBILITY - GLASS, SIDE/REAR
09/29/20071
 Mounting bolt from rear hatch window pulled loose, became stripped. hatch window falling of vehicle. *jb
02/21/20021
 Upon closing rear door without excessive force, the window on hatchback shattered. *ak there was one injury. *yd
05/15/2001407/01/2000
 On several occasions while the back window was rolling up it would get 2 or 3 inches from the top and automatically go back down. after several attempts it would close. the dealer was notified and said they had to reprogram the memory. it has happened twice since then.
03/27/2001110/10/2000
 Vehicle was parked. consumer noticed back window had shattered.*ak *slc
11/01/2000
 Rear window auto up does not have an obstruction stop safety feature. owners pet was nearly strangled after being caugt in the window while it was closing. there is a high possibility that a pet or small child could be killed in this window when it is closed.
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
03/25/20033
 Nar 05/21/2003 *mr loud popping in front end,passenger side window defective, back doors breaking from in side handles. *cb
09/19/2001109/20/2001
 The headlights are dim and do not put out adequate lighting, the consumer feels there is not enough voltage from the headlight to the bulb, the consumer has replaced the bulbs twice with white higher watt bulbs but there was no difference it was worse, the third set of bulbs were the blue halogen bulbs but when they were installed they were dark blue and the consumer could see nothing. *mr *nlm
01/01/2000
 My main concern is the inability to steer this vehicle. it wanders all over the road . if you happen to hit a bump ( like a lane reflector) it seems to be out of control momentarily. the vehicle has a distinct shimmy/shake. i have had the vehicle in the dealership at least 5 times(leaving it numerous days/weeks) they do not seem to be able to correct this. their last suggestion was to file the lemon law. it seems to me that ford should stand behind their product-but i guess only if forced to by some law. the reason i wanted to file this was to see if other persons were experiencing these same steering issues. i have never felt so unsafe driving a car before this one.*ak
01/20/2001201/01/2001
 Deep scratches have appered on the inside of the front side windows. on the passanger side the scratches are so bad that it inpairs the view of the side mirror, it is so bad on sunny days that i can not rely on the use of that mirror. there are also deep scratches on the inside of the driver side window but they are on the rear of the window.*ak
VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR
387302
 There was a warning indicator that was originally illuminated green. when the indicator turned blue the vehicle was taken to the dealer for repairs. the indicator was for the lighting system, and the dealer made some repairs, but did not inform the consumer of what was done. currently, the indicator is not on at all, and the dealer cannot determine why it is not working. also, the rear window windshield wiper was not operating. dealer stated motor had to be replaced. *ak *ph *nlm
VISIBILITY - SUN ROOF ASSEMBLY
01/01/2000
 My main concern is the inability to steer this vehicle. it wanders all over the road . if you happen to hit a bump ( like a lane reflector) it seems to be out of control momentarily. the vehicle has a distinct shimmy/shake. i have had the vehicle in the dealership at least 5 times(leaving it numerous days/weeks) they do not seem to be able to correct this. their last suggestion was to file the lemon law. it seems to me that ford should stand behind their product-but i guess only if forced to by some law. the reason i wanted to file this was to see if other persons were experiencing these same steering issues. i have never felt so unsafe driving a car before this one.*ak
VISIBILITY - WINDSHIELD
06/22/2002
 Windshield glass has a twelve inch broken line in middle of the glass. dealership is aware of problem.*ak
VISIBILITY - WINDSHIELD WIPER/WASHER
01/01/2000
 My main concern is the inability to steer this vehicle. it wanders all over the road . if you happen to hit a bump ( like a lane reflector) it seems to be out of control momentarily. the vehicle has a distinct shimmy/shake. i have had the vehicle in the dealership at least 5 times(leaving it numerous days/weeks) they do not seem to be able to correct this. their last suggestion was to file the lemon law. it seems to me that ford should stand behind their product-but i guess only if forced to by some law. the reason i wanted to file this was to see if other persons were experiencing these same steering issues. i have never felt so unsafe driving a car before this one.*ak