Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | ||||||||||||||||
| 09V399000 | FORD MOTOR COMPANY | from 08/11/1994 to 08/30/2002 | V (Vehicle) | 4500000 | 10/27/2009 | ODI | FORD MOTOR COMPANY | 10/13/2009 | 10/13/2009 | |||||||
| Defect Summary | Ford is recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 f-250 sd through f-550 sd diesel, 1992-2003 e-150 through e-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 f53 vehicles equipped with the texas instruments speed control deactivation switch (scds). the scds may leak internally and then overheat, smoke, or burn. | |||||||||||||||
| Consequence Summary | A vehicle fire could occur with or without the engine running. | |||||||||||||||
| Corrective Summary | Ford will notify owners that dealers will install a fused wiring harness in line with the scds. on 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the abs control module connector and repair as necessary. repairs will be completed free of charge. the safety recall began on october 27, 2009. owners may contact ford at 1-888-222-2751. | |||||||||||||||
| Notes | Ford's recall campaign number is 09s09.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | |||||
| 15105 | 07/01/2001 | 621120 | Some vehicles equipped with a 4.0l engine may exhibit an intermittent hesitation on acceleration. *tt | 09/07/2001 | |
| 15054 | 07/01/2001 | 621050 | Vehicles with 4.0l engine may exhibit an intermittent hesitation on acceleration. *tt | 09/06/2001 | |
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| 16706 | 03/01/2003 | 10001948 | Squeaking accelerator pedal while driving during cold, hot, dusty, and dry conditions. *tt *jb | 07/28/2003 | |
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||||
| 15423 | 11/01/2001 | 630444 | Exhibiting rough idle, or rough idle upon initial start-up that clears up after a few minutes. *tt | 04/17/2002 | |
| 15041 | 06/01/2001 | 622829 | Some vehicles equipped with 4.0l engine may exhibit a rough idle condition. *tt | 10/23/2001 | |
| 15104 | 07/01/2001 | 621118 | Some vehicles may exhibit a rough idle or rough idle after initial start-up that clears up after a few minutes. *tt | 09/07/2001 | |
| 15103 | 07/01/2001 | 621116 | Some vehicles may exhibit a rough idle or rought idle after initial start-up that clears up after a few minutes. *tt | 09/07/2001 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | ||||||
| PE05037 | FORD MOTOR COMPANY | 07/07/2005 | 11/02/2005 | STUCK ENGINE THROTTLE | ||
| On july 7, 2005, the office of defects investigation (odi) opened a preliminary evaluation to investigate alleged stuck throttle complaints in certain model year (my) 2002 ford explorer and mercury mountaineer vehicles equipped with the standard available 4.0l sohc v6 engine.at that time, odi was aware of 15 complaints that alleged stuck engine throttle causing unwanted vehicle acceleration and 1 alleged crash as a result.six complainants reported that throttle control cable replacement remedied the alleged stuck throttle condition.additionally, odi was aware of a technical service bulletin issued by the manufacturer that referred to an accelerator cable design change.odi sent a letter to the manufacturer on july 18, 2005 requesting certain information about these vehicles. according to ford, approximately 234,092 subject vehicles built from august 14, 2000 ( | ||||||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||
| PE05037 | FORD MOTOR COMPANY | 07/07/2005 | 11/02/2005 | STUCK ENGINE THROTTLE | ||
| On july 7, 2005, the office of defects investigation (odi) opened a preliminary evaluation to investigate alleged stuck throttle complaints in certain model year (my) 2002 ford explorer and mercury mountaineer vehicles equipped with the standard available 4.0l sohc v6 engine.at that time, odi was aware of 15 complaints that alleged stuck engine throttle causing unwanted vehicle acceleration and 1 alleged crash as a result.six complainants reported that throttle control cable replacement remedied the alleged stuck throttle condition.additionally, odi was aware of a technical service bulletin issued by the manufacturer that referred to an accelerator cable design change.odi sent a letter to the manufacturer on july 18, 2005 requesting certain information about these vehicles. according to ford, approximately 234,092 subject vehicles built from august 14, 2000 ( | ||||||
| VEHICLE SPEED CONTROL - CABLES | ||||||
| PE05037 | FORD MOTOR COMPANY | 07/07/2005 | 11/02/2005 | STUCK ENGINE THROTTLE | ||
| On july 7, 2005, the office of defects investigation (odi) opened a preliminary evaluation to investigate alleged stuck throttle complaints in certain model year (my) 2002 ford explorer and mercury mountaineer vehicles equipped with the standard available 4.0l sohc v6 engine.at that time, odi was aware of 15 complaints that alleged stuck engine throttle causing unwanted vehicle acceleration and 1 alleged crash as a result.six complainants reported that throttle control cable replacement remedied the alleged stuck throttle condition.additionally, odi was aware of a technical service bulletin issued by the manufacturer that referred to an accelerator cable design change.odi sent a letter to the manufacturer on july 18, 2005 requesting certain information about these vehicles. according to ford, approximately 234,092 subject vehicles built from august 14, 2000 ( | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 12/18/2012 | 108000 | ||
| Like many other frustrated ford owners, i have had transmission problems with my explorer. its really frustrating when you take it to the repair shop and they dont even need to see it to know the transmission needs to be rebuilt, due to the track record of the faulty parts ford has used. its really sad when they know the transmission where not good and continued to install them for more years. i hope sooner or later they own up to their faults and do the right thing and recall the faulty transmissions. we spent good money for a quality american made car and did not expect to have to invest almost $3,000 in a new transmission the next year. ford will lose a lot of loyal customers over this and needs to address this problem.cc | |||
| 11/21/2012 | 93200 | 1 | |
| Cruise control electrical disengage switch failed. cruise control could only be disengaged by stepping on the brake very hard or by manually turning off the cruise control on/off switch. *tr | |||
| 11/21/2012 | 93200 | ||
| Cruise control electrical disengage switch failed. cruise control could only be disengaged by stepping on the brake very hard or by manually turning off the cruise control on/off switch. | |||
| 12/07/2012 | 210000 | ||
| Tl-the contact owns a 2002 ford explorer. the contact stated that while driving approximately 15 mph, the accelerator pedal became jammed. the contact tried depressing the brakes but the vehicle continued to accelerate. the contact immediately shifted to park and shut the ignition off. the vehicle was not inspected by a dealer or an independent mechanic. the manufacturer was not contacted. the failure and current mileages were approximately 210,000. the vin was not available. kmj | |||
| 12/07/2012 | 210000 | ||
| Tl-the contact owns a 2002 ford explorer. the contact stated that stated that while driving approximately 15 mph the accelerator pedal jammed. the contact tried depressing the brakes, but the vehicle continued to accelerate. the driver immediately placed the vehicle into park and shut the ignition off. the vehicle has not been inspected by a dealer or an independent mechanic. the manufacturer was not contacted. the failure and current mileages were approximately 210,000. tb | |||
| 11/20/2012 | 147000 | ||
| Tl* the contact owns a 2002 ford explored. the contact stated that while driving uphill, the vehicle suddenly emitted a burning odor. the vehicle then stalled without warning as the vehicle proceeded to roll-backward and crashed into a phone pole. the vehicle then crashed into a residential home. the contact sustained injuries to the shoulder and mouth. the front seat passenger sustained lacerations and a bruised tail bone. the person seated in the rear passenger side of the vehicle sustained injuries to the back and lacerations to the feet. the rear driver's side passenger sustained head injuries. a police report was filed of the incident. the manufacturer was contacted and advised that the vehicle was included in nhtsa campaign id number: 09v399000 (vehicle speed control) however, the contact never received notification of the recall. the vehicle was destroyed. the failure and the current mileage was 147,000. | |||
| 09/03/2012 | 75000 | ||
| In march 2012 mother was pulling into a parking lot in waco. car suddenly accelerated and ran through the parking lot eventually hitting a parked car. car was fixed and mother told them to check this issue out. again on 9/3/12, she was pulling into a parking space the car squealed, suddenly accelerated, did almost a u turn and ran into the wall at walgreens. thankfully, no pedestrian was walking out of the store or they would have been seriously injured. | |||
| 08/25/2012 | 175500 | ||
| Tl- the contact owns a 2002 ford explorer. the contact stated that while traveling 70 mph the vehicle speed suddenly increased up to 90 mph. the contact stated that the brake pedal was very stiff and failed to stop the vehicle. as a result, the contact had to shift into park in order to get the vehicle to stop. the vehicle was not taken to the dealer. the vin was not available. the failure and current mileage was 175,550. pmb | |||
| 08/25/2012 | 175500 | ||
| Tl- the contact owns a 2002 ford explorer. the contact stated that while traveling 70 mph the vehicle surged up to 90 mph. the contact stated that the brake pedal was very stiff and would not stop the vehicle. the contact stated that they had to place the vehicle in park in order to get the vehicle to stop. the contact stated this was the only time the failure occurred and the vehicle had not been to the dealer. the vin nuber was invalid. the failure mileage and current mileages were 175,550.rl | |||
| 02/24/2012 | 90000 | ||
| I bought my 2002 ford explorer xlt and within 1 week the transmission has gone out....have had it repaired and still no good. | |||
| 04/24/2012 | |||
| Went to back out carport, when gas pedal was push it went to floor and stuck !, auto traveled out drive way circled a field come back and hit tree, after traveling approx 1500 ft more or less, knocked unconscious, broke dentures, neck and back injuries , concussion , total the auto a 2002 ford explorer ... | |||
| 04/05/2012 | 109000 | ||
| Transmission failure - stupid design doesn't allow you to check fluid level, leak at transfer case seal seems to have caused loss of fluid and cannot be added without some special pump to fill transmission back up because it's a sealed unit. designed so only ford dealers can do service and then it just goes out and you're driving 65 mph down the mountain and unable to control speed. ford needs to recall these piece of crap transmissions yet won't even acknowledge there's a problem although every dealer & tranny mechanic knows of the issues. | |||
| 03/23/2011 | |||
| 2002 ford explorer transmission died for the second time after i had the dealership replace it, 75,000 miles ago. i am now sitting at 156000 and it is doing the same things again. this gives me such a bad taste toward ford, and i have been a die hard ford guy. | |||
| 10/10/2011 | 140000 | 1 | |
| At a stop, began accelerating to enter highway, accelerator pedal became stuck and car continued to accelerate up to 90 mph at full throttle before i shut vehicle off and put it in neutral. has happened on several occasions, all exactly the same. vehicle accelerates at full throttle and has to be shut off before an accident occurs. only way to correct problem is to exit vehicle and push gas pedal several times; start vehicle and see if engine is still at full throttle. | |||
| 01/04/2012 | 184000 | ||
| Tl-the contact owns a 2002 ford explorer. the contact stated that upon shifting into reverse and applying the accelerator pedal, the pedal depressed to the floor and the vehicle surged backward. the contact lost control of the vehicle and crashed into a tree. a police report was not filed and there were no injuries. both the dealer and manufacturer were notified and were in the process of assisting the contact with an investigation. the vehicle was not repaired. the approximate failure and current mileages were 184,000. the vin was unavailable. sm. | |||
| 01/04/2012 | 184000 | ||
| Tl- the contact owns a 2002 ford explorer. the contact was in a crash. the contact stated that after placing the vehicle in reverse and applying the accelerator pedal, the pedal went straight to the floor. the contact lost control of the vehicle and the vehicle crashed into a tree. a police report was not filed. there were no injuries. the dealer and manufacturer were notified and were in the process of assisting the contact with an investigation. the vehicle was not repaired. the approximate failure and current mileage was 184,000. the vin was unavailable. nw | |||
| 07/26/2011 | 140000 | ||
| Tl- the contact owns a 2002 ford explorer. while driving 55 mph the accelerator pedal would not disengage. the driver attempted to pull the accelerator pedal up with her foot but was unsuccessful brake pedal was depressed and the vehicle slowed down. the driver was able to maneuver the vehicle off of the road and crashed into a few small trees in a wooded area. the driver previously suffered from spinal injuries and experienced back and hip pain. the driver was treated by a doctor for the injuries. a police report was filed. the insurance company had the vehicle towed to an independent repair shop for inspection. the vehicle was not repaired. the approximate failure mileage was 140,000. rvk | |||
| 07/26/2011 | 140000 | ||
| Tl- the contact owns a 2002 ford explorer. while driving a at 55 mph the accelerator pedal would not disengage. the driver attempted to pull the accelerator pedal up with her foot but was unsuccessful.the brake pedal was then depressed and the vehicle slowed down. the driver of the vehicle was able to maneuver the vehicle off the road and crashed into a few small trees in a wooded area. the driver of the vehicle previously suffered from spinal injuries and experienced back and hip pain. the driver went to the doctor for treatment. the police reported to the scene and a report was filed. the insurance company had the vehicle towed to an independent repair shop for inspection. the vehicle was not repaired. the approximate failure mileage was 140,000. ds | |||
| 04/24/2011 | 59900 | ||
| Tl- the contact owns a 2002 ford explorer. the contact stated while driving in reverse and then shifting the gear in park the vehicle accelerated backwards and crashed into a fence. no one was injured but the vehicle had some minor scratches on the back and both sides. this crash occurred at the contacts home. the dealer was not contacted. the manufacturer was not contacted. the failure mileage was 59,900....mw | |||
| 12/31/2010 | 65000 | ||
| Tl* the contact owns a 2002 ford explorer. the contact stated that the vehicle caught on fire while parked outside of his residence. the fire department was called to extinguish the fire but by the time had arrived, the vehicle and the contacts residence were destroyed. there were no injuries. the origin of the fire was deemed as the vehicle speed control. a fire report was available. the vehicle remained in the contacts driveway. the manufacturer was not contacted to report the failure. the failure mileage was 65,000. | |||
| 12/31/2010 | 65000 | ||
| Tl* the contact owns a 2002 ford explorer. the contact stated that the vehicle caught on fire while parked outside of his residence. the fire department was called to extinguish the fire but by the time had arrived, the vehicle and the contact | |||
| 12/31/2010 | 65000 | ||
| Tl-the contact owns a 2002 ford explorer. the contact stated the vehicle was parked outside the driveway and caught on fire. the vehicle was totally destroyed and the house was destroyed also. no one was injured the fire department was call and a report was available if needed. the origin of the fire was the vehicle speed control. the vehicle was not removed from the driveway. the manufacturer was not contacted as yet. the failure mileage was 65,000...mw | |||
| 12/05/2010 | 76000 | ||
| Tl-the contact owns a 2002 ford explorer. while driving 25mph the engine surges and the vehicle suddenly acclerated. as the brake was being depress and the gear shifts in neutral the rpm would increased excessively. the vehicle was taken to the dealer who ran a diagnostic test but could not duplicate or find the problem. the manufacturer was contacted who stated there are no recalls or warranty on the vehicle and offered no other assistance. the failure mileage was 76,000.-mw | |||
| 05/18/2004 | 30000 | ||
| Tl-the contact owns a 2002 ford explorer. the contact stated that when he depressed the brake pedal, the vehicle suddenly accelerated. the rpms would rise when the failure occurred. because of the failure, the contact was involved in two accidents. there were no injuries as a result. no police reports were filed. the vehicle was taken to an authorized dealership so the dealer could inspect the brakes but the dealer could find nothing wrong. the manufacturer had not been notified. the current mileage was approximately 43,500. the failure mileage was approximately 30,000-bk | |||
| 01/10/2010 | 115000 | 1 | |
| 2002 ford explorer transmission failure and uncontrollable accelerator. the transmission had been shifting hard for months but it is considered by ford to be a sealed unit and it is not recommended that the customer maintain the fluid level, so there was nothing i could do. in jan 2010 the accelerator stuck while entering the freeway and we were out of control, i thought i was going to die and had to turn of the car on the freeway with no shoulder after brushing the guard rail and was subsequently rear ended. the o/d off light began blinking that day and it was tough to reach 60mph. service engine light came on and i shopped around for diagnostic. independent trans. guy said it needs complete rebuild, ford dlr agrees but for twice the cost. new parts are not available. it makes no sense why this car just started to fail on me like this, i'm the first owner and now its just decided to die and ford has been no help what so ever. now i'm looking at a repair that is 80% of the bluebook value. each mechanic i've brought it to says this problem is endemic to this model/year and there should be a recall. why would they put in a trans. that cannot be reasonably serviced and maintained and dies just after 100k mi. i have a very difficult time believing this was not planned by ford and i will never buy their products again! my car is no longer safe enough to drive to the grocery store let alone the freeway. this is a clear case of irresponsible manufacturing practices on fords part and warrants a recall! *tr | |||
| 04/01/2010 | 63000 | ||
| Tl*the contact owns a 2002 ford explorer. the contact stated that while driving approximately 30 mph, the vehicle suddenly accelerated. she applied both feet to the brake pedal but the rear tires were smoking and the vehicle began spinning out of control until she turned off the ignition to regain control of the vehicle. the vehicle was taken to the dealer for diagnostic testing but the failure could not be duplicated. the vin was not available. the current and failure mileages were approximately 63,000. | |||
| 01/09/2010 | 123000 | 1 | |
| 2002 ford explorer cruise control would not release, the car accelerated each time after trying to release the cruise control. i had to ride the brake to stop the car. i shut the racing engine down and tried to restart and found the engine raced as soon as it was started. if we were in traffic, we may have crashed. i stayed calm but thinking about my wife and son driving the car at times, they may not have reacted as i did. this was a very scary and dangerous situation. *tr | |||
| 08/06/2009 | 1 | ||
| 2002 ford explorer recall notice*cw the consumer stated the vehicle is in the repair shop for unrelated repairs and has been there since august 2009 due to lack of parts. the consumer received the recall notice regarding the speed control deactivation switch and according to the recall, the vehicle should not be parked near structures as a fire could occur. however, the repair shop informed the consumer that the vehicle could not be lowered or moved because the engine was loose. *jb | |||
| 08/23/2009 | 125000 | 1 | |
| 2002 ford explorer 1. going to full acceleration (pedal to the floor) when passing car or entering highway from side road 2. accelerator pedal stays pressed on the floor even when foot is removed. this happened twice on the last 2 times that the pedal was fully depressed. 3. failure is avoided by not pressing accelerator pedal all the way to the floor. *tr | |||
| 12/15/2009 | 228000 | 1 | |
| My cars cruise control failed to disengage when i applied the footbrake, pushed the off switch, the gear shift would not move and the key would not turn off. the car was checked by police and when it was tested they were unable to find a fault in the failsafes however they are still suspicious of the vehicle. i had to call police and was in a runaway car on the freeway for 30mins. when i hit a median strip i lost enough speed to be able to use the little braking power i had left, as each time i applied the brakes the engine would accelerate back to the set sped and the brake pedal became hard to push. when i stopped i also pulled the handbrake as ordered by the police over the phone to avoid a headon, the left shoe of the handbrake snapped and the car skidded to a stop. the police disconnected the battery when they did testing. so i've been told any fault codes or faults either with the cruise control or the ecu may now be lost. ford are claiming this could never happen, but im starting to read on other sites the same things are happening to other people. i could be dead along with alot of other people that day. the police also had issues moving the gear shift that day on my car to get it onto a tow truck, so its not just the driver. *tr | |||
| 12/21/2009 | 87264 | ||
| Tl* the contact owns a 2002 ford explorer. while reversing out of his drive-way, the vehicle rapidly accelerated into the garage. the garage was severely damaged. while attempting to exit the garage the vehicle accelerated forward into the neighbors yard, and then knocked over a tree. the vehicle was towed to a local repair facility. the vehicle will be towed to an authorized dealer for inspection. the ford manufacturer was notified. he was advised that since the warranty expired, no assistance would be provided. the failure mileage was 87,264. | |||
| 12/07/2009 | 188900 | 1 | |
| I was accelerating away from work and when i attempted to come to a stop i was unable to because of the throttle being stuck in the on position. i was able to stop the vehicle and avoid a collision by shifting into neutral and applying the brakes. the temperature was 5 degrees fahrenheit. this was the first time i experienced the problem and the throttle cable required replacement. *tr | |||
| 08/15/2007 | 141878 | 1 | |
| Vehicle speed control reactivation problems to ford truck. *tr | |||
| 01/01/1901 | 1 | ||
| Recall notice 09s09 on 2002 ford explorer. *nj | |||
| 11/16/2009 | 90000 | 1 | |
| 2002 ford explorer xlt: rec'd recall notice about cruise control switch with fire hazard and brake fluid leakage driving or in park. called dealer 'armstrong ford in homestead ford twice. once sent to voice mail of service manager with no return call. following day 11/17 spoke with service advisor who stated to call back on fri or mon 11/20 or 11/23 as part was unavailable. i find this unacceptable. in addition i have electrical problems that consistently create shorts with parts or displays in console which this dealer has been unable to resolve thus costing me hundreds of dollars each time. thank you. *tr | |||
| 08/01/2007 | 73000 | ||
| Tl*the contact owns a 2002 ford explorer. while driving 35 mph, the vehicle unexpectedly accelerated without the accelerator pedal being depressed. the driver applied maximum pressure to the brake pedal, which slowed down and eventually stopped the vehicle. the dealer stated that the contact would be responsible for the repairs. the vehicle has not yet been repaired. the failure mileage was 73,000 and current mileage was 85,000. | |||
| 01/23/2009 | 98000 | 1 | |
| It was an extremely cold day in wisconsin and my son went into town, while approaching a stop light the gas pedal accelerated. he applied the brakes and it kept on accelerating until he shut the engine off. this happened again on the highway, once again the weather was cold and this time he kept tapping on the accelerator and pulled over and shut the vehicle off. this was a frightening experience, any suggestions to rectify this problem. *tr | |||
| 10/31/2008 | 114337 | 1 | 12/22/2002 |
| Tl*the contact owns a 2002 ford explorer. while driving approximately 20 mph and approaching a turning lane, the contact applied pressure to the brakes to slow the vehicle down. the vehicle accelerated on its own and she had to turn the vehicle to the right in order to avoid a rear end crash. the vehicle jumped the curb and the vehicle stopped. an hour later, while exiting the freeway, the vehicle accelerated on its own again. the contact turned off the vehicle in order for it to stop. the vehicle was not taken to the dealer and the manufacturer was not notified. a mechanic informed her to park the vehicle. the cause of the failure could not be determined. the current mileage was 114,450 and failure mileage was 114,337. updated 11/25/08. *lj updated 11/25/08. *jb | |||
| 02/12/2008 | 32000 | 1 | |
| Erratic operation of cruse control. *tr | |||
| 05/31/2008 | 45500 | 1 | |
| While parking my car between two other cars, i shifted from reverse to forward to adjust my car to the middle of the parking space. i had my foot lightly on the brake so that the idle speed would inch my car forward a little. when i shifted to forward, my car lunged forward 2 to 3 feet. because my foot was already on the brake, i was able to hit the brake hard. the car stopped within a few inches of the car in front of me. *tr | |||
| 05/10/2008 | 120000 | ||
| Tl*the contact owns a 2002 ford explorer. the contact received a recall notice for the vehicle speed control. ever since the vehicle was purchased approximately 1.5 years ago, she has had to tape the rear passenger side door shut to keep it from opening while driving. the failure occurs at speeds of 35 mph or lower. the dealer claimed that they would repair the door at the time of purchase. the recall number was unknown. the failure mileage was 120,000. | |||
| 05/23/2008 | 51761 | 1 | |
| Tl*the contact owns a 2002 ford explorer. while driving 55 mph and accelerating to 60 mph, the engine suddenly roared and began racing. the contact was unable to stop the vehicle, which caused other vehicles to swerve around her to avoid crashing. she activated the hazard lights and pulled off the road. she attempted to shut off the vehicle, but even with the keys removed from the ignition, the engine still raced for approximately another 30 seconds until it finally stopped. the contact grabbed her children, exited the vehicle, and waited for someone to come pick her up. she later called a tow truck and had the vehicle towed to her house. the vehicle remains at her residence and has not been repaired. the failure and current mileages were 51,761. update 06/10/08 *bf | |||
| 08/01/2007 | 0 | 01/01/2004 | |
| Tl*the contact owns a 2002 ford explorer. the contact received ford recall notice number 05s28 for the vehicle speed control in august of 2007. the dealer stated that the part will be available in june of 2008. the contact stated that the recall has gone beyond a reasonable amount of time for the repair to performed. there had been no failure to date. the current mileage was 135,000. | |||
| 08/19/2007 | 56812 | 1 | 03/21/2007 |
| I own a 2002 ford ranger xlt pick-up truck. in august of this year, 2007, i received a recall notice for a speed control deactivation switch. within two weeks i called the local ford dealership and they requested me to bring the vehicle in. i did, and upon arrival i was told that they did not have the part to fix/comply with the recall. i had a few choice words with the dealership and was told to wait for a call concerning the parts arrival. i waited, waited and waited, and still no call. i have contacted the local ford place three times since august of 2007. i still, as of november 25, 2007, do not have a repaired truck in accordance with the recall. all of the numbers on the recall sheet point to the local dealership and nothing else. i have no other avenue except this one. i just want my truck repaired for the safety of me and my family. please assist me in resolving this issue, as safety should be priority one in any auto makers mind. this is my first ford product and i am not pleased with their capacity to handle such a crisis as a fire within the vehicle. i hope that they understand the magnitude of this and the avenues they have provided show only a false sense of security within all ford products. please contact me as soon as possible with help in this area. thank you in advance. *tr | |||
| 10/13/2007 | 1 | ||
| While pulling into a gas station slowing to a stop the vehicle suddenly accelerated. striking the barrier in front of the gas pump. vehicle was towed to repair shop. *tr | |||
| 10/01/2007 | 0 | ||
| Tl*the contact owns a 2002 ford explorer. in september of 2007, the contact received a recall notice for nhtsa campaign id number 07v336000 (vehicle speed control). she was informed that the part would be unavailable until december of 2007. the dealer never advised her to disconnect the speed control switch. the purchase date was unknown. there had been no failure to date. the current mileage was 82,000. | |||
| 07/13/2007 | 0 | 05/01/2007 | |
| Tl*the contact owns a 2002 ford explorer. a recall notice was received for nhtsa campaign id 07v336000 (vehicle speed control). the dealer advised not to drive the vehicle, however; the part was unavailable for two weeks. there was no failure. the current mileage was 65,000. | |||
| 02/04/2007 | 1 | 10/20/2001 | |
| After driving on a cold weather night at single digit temperatures, the vehicle seemed to accelerate on its own even without pressing the gas pedal. when the vehicle is put into park or neutral, the rpm was above 4000. from a complete stop, the vehicle would accelerate on its own. when braking the vehicle seems to still want to move. *jb | |||
| 12/26/2006 | 1 | 08/22/2001 | |
| 2002 ford explorer- spouse almost seriously injured when the gas pedal throttle was stuck and would not release. car lunged out of control. slamming brakes only slowed it but did not stop it. *nm | |||
| 07/01/2006 | 1 | 11/03/2003 | |
| 2002 explorer has problems picking up speed and over use of gas. *ts the consumer also had problems with the transmission, gear adjustment, difficult high altitude driving even after gear change, air suction into the engine and transmission, accelerator and ses light illuminated. the vehicle was taken to the dealer but they refused to provide any assistance. *nm updated 07/06/06. *jb | |||
| 05/26/2006 | 23900 | 1 | 07/30/2002 |
| Dt*: the contact stated while approaching a stop sign and applying the brakes the vehicle accelerated forward causing a minor crash. there was a police report filed at the scene. after inspection the dealership replaced the wheel speed sensor on december 15, 2005. when the problem returned the dealer replaced a different unknown sensor. | |||
| 11/15/2005 | 50000 | 3 | |
| Sudden acceleration with foot off of gas upon startup of vehicle and shifting into gear. *nm | |||
| 09/17/2005 | 50000 | 1 | 12/01/2002 |
| Dt: contact's wife on states on 9-17-05 was driving the 2002 ford explorer and she stopped at a red light on a hill. she took foot off of the brakes and the car surged very high and lunged forward, resulting in a rear end collision. the contact was concerned that this may had something to do with the cruise control. the contact's wife did not have the cruise control on at the time of the accident. the dealer did not think this had anything to do with the cruise control. a police report was taken. this was the first incident of this kind. the contact reported of having no problems with the cruise control prior to this accident. *ak. | |||
| 06/01/2005 | 1 | ||
| 2002 ford explorer accelerator became stuck open.*mr the consumer stated the vehicle went out of control. the consumer was able to place the vehicle in neutral to turn off the engine. *jb | |||
| 05/20/2005 | 42206 | 10 | 03/23/2005 |
| Vehicle stumbled while making a left turn into my driveway i fed it gas to keep it from stalling and it accelerated rapidly into my garage door. while under warranty this problem reported to dealer but they claimed they were neve able to find a problem. the last service under extended warranty said same problem reported and this time i was charged for the test but once again they found nothing i complained to ford via their web site but they never replied to my emaili | |||
| 07/18/2005 | 84000 | 3 | 09/01/2001 |
| Dt: contact states when taking foot off of the throttle it continued to accelerate. this happened three times. the last time was less than 30 days ago. it has only been happening for the last three months. it has happening more frequently. it does not happen at a low speeds; but at other speeds above 35 mph. road conditions have been perfect at every incident.*ak | |||
| 07/07/2005 | 69500 | 2 | |
| While starting to move forward, the accelerator stuck twice in the last month. once i nearly went through a closed garage door. until now i thought someting got in the way of the accelerator. heard that this was an equipment problem. now i will seek to have the defect repaired. | |||
| 07/06/2005 | 59900 | 09/27/2002 | |
| Dt: consumer states her 2002 ford explorer had the throttle stick last week. the dealership told her they could not do anything about it. the dealership refused to inspect the vehicle until ford ordered them to or they heard from the nhtsa. the vehicle accelerated on it s own and she had to turn the vehicle off and take the key out. *jb | |||
| 10/16/2004 | 6 | 05/22/2002 | |
| This has been a wonderful vehicle! it is a 2002 ford explorer equipped with automatic 4-wheel drive as well as full 4-wheel drive with high & low transfer case, 5-speed automatic, 4.6l v8 with double overhead cams, limited slip rear differential, towing package, leather seats, etc. however, this problem has the potential of causing harm or even death to its passengers and/or those in other cars and especially pedestrians. the problem has been extremely intermittent such that the technicians cannot experience it themselves. it usually happens on a cold day. the first time it did it, i was pulling a small trailer and i had driven a couple of miles to a plant nursery and on the way back as i neared my house, i drove down a long grade toward a stop sign. when i began to apply the brakes, the engine accelerated with such force that the transmission downshifted so that i had to stand on the brakes with both feet to keep from running clean across the road into a tree. it happened 2 more times that day. i then had it towed to the dealer and they replaced the idle valve. however, that did not fix the problem. it has happened several times sense. it has happened while traveling up a hill, down a hill, and on level ground. but it always happens when you apply the brakes. the last time it happened, it threw me out into a busy intersection but fortunately i was not hit. the time before that it tried to run over the little car in front of me but i was still able to stop it. i'm thinking about naming this suv christine. my brother has an early 2002 explorer equipped the same as mine and his has done it once. my mother has a 1998 crown victoria with this same engine and it has done it twice. there's no telling how many christines out there waiting to kill and there poor owners may not be totally aware of the problem. *jb | |||
| 10/18/2004 | 1 | ||
| While driving, the vehicle accelerated suddenly without warning. the consumer applied the brakes, but the vehicle continued to accelerate. please fill in additional information. *jb | |||
| 08/29/2004 | 1 | ||
| My abs light came on. when serviced, they said a speed sensor needed to be replaced. of course this occurered one week following the expiration of the warranty. talking with others, this seems to be an often occurance, and seems to be a defect. some poeple have had their's replaced several times within a year.*ak | |||
| 11/02/2002 | 4 | 06/20/2001 | |
| Nar 06/19/2003. *mr there is a reccurring problem with the brakes on the consumers 2002 ford explorer. the series of incidents occurred nov 2, 2002, feb, 2003, may 5, 2003, and the last time was may 17, 2003 to date. it is evident to the consumer that there is an consistent problem and needs to be fixed. the dealership can't seem to find the source of the problem. please do further investigations. *cb the consumer stated when he applied the brakes t he vehicle accelerated and continued to move forward *jb | |||
| 05/27/2004 | 1 | ||
| When the brakes were depressed, the vehiclesurged forward. this also occurs when the acceerator pedal is being depressed. the vehicle was serviced several times but the technician was unable to determine the cause. please provide any additional information. *nm | |||
| 04/14/2004 | 50000 | 1 | |
| While driving speedometer would be off by 6 mph. dealership was notified, but did not resolve the problem. *ak the vehicle was not in compliance with federal law 49 cfr chapter iii section 393.82 for the speedometer which states reasonable accuracy is within +/- 5 mph at a speed of 50 mph. the consumer notified ford customer service of the problem and asked them to comply with the above code. the customer was denied this service. | |||
| 03/12/2004 | 30000 | 1 | 02/27/2003 |
| I was getting onto i90, floored the accelerator to catch up to speed. the accelerator got stuck in that position, and i couldn't get it to stop. i had both feet on the brake, and my truck was still doing 80 mph. i couldn't get it to stop. i finally put the vehicle into neutral, pulled over to the side, and finally got my vehicle to stop. while i was in the stopped position, my speedometer still was reading 80. finally it quit on its own. i definitely do not feel safe driving it anymore. *nm | |||
| 02/09/2004 | 23845 | 1 | 11/09/2001 |
| While driving 50 mph, the throttle pedal became stuck in the open position. the driver slammed on the brakes but the vehicle continued to accelerate up to 65 mph. the driver tapped on the throttle pedal until it released and was able to stop the vehicle without incident. the dealer mechanic could not determine the cause of the problem but will further assess the problem by trying to duplicate the problem. *nm *jb | |||
| 06/20/2003 | 25000 | 1 | 10/15/2001 |
| My husband was driving home and the car started accelerating on its own. the gas pedal was stuck and he tried braking and it would not stop. he even tried the emergency brake and it would not stop. it finally popped up and stopped. he was very frightened by the incident. we have two small children and he refused to let them ride in it again. then next day we traded it in on a new car at a huge loss to us. i now find out that ford has this problem and refuses to do anything about it. the rug did not catch it was nowhere close to it. they won't do anything until many people die and they get sued. please investigate this before others are hurt. *nlm | |||
| 04/04/2003 | 10000 | 1 | |
| The accelerator cable broke when pushed sharply to get around a hazard. car was only nine months old. *nlm | |||
| 01/20/2003 | 2 | 02/02/2002 | |
| On one occasion the vehicle experienced sudden acceleration, and the second occasion, while driving at highway speed the vehicle all of a sudden shut down. *mr *ts *jb | |||
| 12500 | 2 | 02/11/2002 | |
| When the brakes were applied, the vehicle surged foward into oncoming traffic. *jb | |||
| 02/23/2003 | 1 | ||
| The vehicle experienced sudden acceleration.*jb | |||
| 04/12/2003 | 19000 | 1 | 10/29/2002 |
| While pulling into parking space (right) in parking garage my explorer experienced a sudden accleration-at full throttle (snapping the steering wheel to the right) (extremely loud revving, whining and another sound like a bad belt screech all at the same time) before the crash. no brakes (pedal went to the floor). crashed into steel i-beam bending it and cracking concrete pillars. no airbag on impact. | |||
| 02/12/2002 | 10/29/2002 | ||
| While pulling into parking space (right) in parking garage my explorer experienced a sudden accleration-at full throttle (snapping the steering wheel to the right) (extremely loud revving, whining and another sound like a bad belt screech all at the same time) before the crash. no brakes (pedal went to the floor). crashed into steel i-beam bending it and cracking concrete pillars. no airbag on impact. | |||
| 07/20/2002 | 1 | 05/01/2002 | |
| My family and i were traveling on vacation on july 20,2002. we were driving our new ford explorer xlt. i stopped for fuel and was re-entering the interstate. traffic was heavy so i had to accelerate to about 60mph to enter the traffic. as i made my entrance, i let off the accelerator as i was between two 18 wheelers. i removed my foot from the accelerator and the vehicle continued at full speed almost rear ending the semi. i was applying my brake with all my strength to no avail. the vehicle charged ahead. i steered to the shoulder avoiding the semi and began stomping the accelerator at which time it finally released. my family and i were terrified. i got the vehicle back to my dealer in lexington where it was examined and the position taken that there is nothing wrong with the vehicle. the problem couldn't be verified. i was told to come and get my vehicle that nothing is wrong with it. my wife and daughter are terrified of the vehicle and we can get no relief from ford. i did contact ford in detroit and got the same answer-nothing wrong with the vehicle.*ak | |||
| 01/01/1901 | 4 | ||
| Consumer has had vehicle in the shop 4 times for the rear window. *jg when the vehicle was coming to a stop it would surge forward. the vehicle was taken to the dealer but they were unable to help the consumer with the problem. *nm | |||
| 10/01/2001 | 5 | ||
| Vehicle experiences periods of stalling at low speeds. applying brakes there is a loss of brakes and steering. no prior warning before stalling. existing problem 5 times, taken into the delaer. *ak dealer replaced fuel pump, main control valve body, transmission oil pan, idle air control valve and programmed pcm. vibration like anti-lock brake system is kicking in. dealer could not duplicate. overdrive comes in and out at odd speeds. no problem found. | |||
| 8 | |||
| Consumer states the vehicle surges forward when coming to a stop. *jg | |||
| 05/23/2002 | 1 | ||
| While driving 45 mph consumer applied brake, however vehicle would not slow down, cruise control stayed on. consumer then depressed accelerator pedal, then the brake throttle released.*jb | |||
| 02/04/2002 | 1 | ||
| Consumer stated that the vehicle experienced an acceleration problem, consumer started to brake, however the vehicle would not stop, it started to buck and jerk for about 4 car lengths and then went back to normal. *jg | |||
| 04/03/2002 | 1 | 07/19/2001 | |
| After removing foot off accelerator pedal, vehicle continues to accelerate, causing extended stopping distance when brakes are applied. dealer and manufacturer were notified. *ak *yd | |||
| 11/01/2001 | |||
| On date of accident, i was driving on 12 mile approaching intersection of orchard lake road. i'm coming to a complete stop, going about 1-2 mph, when the engine surged. my foot was on the brake, and i could hear and feel my engine accelerating, and to avoid rear ending the car in front of me, i turned the wheel and went up the curb, and finally stopped when i hit an interstate sign. the event took place in about five seconds. on the monday following the accident, i took my truck to jerome duncan ford and explained what happened. i also informed them that on 2 ocassions my car would not start. the diagnostic showed that my pcm need to be replaced. it could not bring up any missing codes for the surge of my engine. the pcm controls the engine and is the drive train. i don't believe for one second the defective pcm isn't the cause of the accident. i never relased my foot from the brake! my car is still at the dealer, and i refuse to have the pcm changed till a field engineer looks into it. i told them i don't want the truck back till they find what caused the surge, and that the car is unsafe to drive. the service drive manager said that this monday (2/25/02) he would take my truck out and wait for it to surge on him. they are not taking this as a serious matter! they told me i could start some legal action paperwork (where there will be and investigation, and a ford field engineer will look into it) and i told them that i was willing to start paperwork. they explained it could take up to 4 months, i told them that is not an issue, my truck is unsafe to drive. a detail i forgot to mention was the service manager started to say that they already changed my pcm, then told me they didn't. so called him 2 minutes after our conversation and told him that i did not want it changed until someone from ford looked at it. he said oh you don't want it changed, i was just going to have it changed. i said do not change it! *ak | |||
| 02/05/2002 | 1 | 12/01/2001 | |
| Speed control suddenly accelerated from 65mph (where cruise control was set) to 95 mph. it was full throttle and increasing speed when i hit the brake and it stopped accelerating. dealer says there is nothing wrong and does not know why it did this. i'm still working with them to solve the problem becuase i no longer trust it. i was not touching any controls or pedals when the car began accelerating.*ak | |||
| 01/26/2002 | 1 | ||
| After engine was started and gear shift indicator was in park position vehicle started rolling backwards unexpectedly for a short distance before brake system stopped the movement. dealership has not examined vehicle for this problem. please provide any additional information / documentation.*ak | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 10/29/2011 | 109620 | 1 | |
| 2002 ford explorer. throttle stuck while driving. vehicle was put in neutral in order to stop acceleration. this is incredibly dangerous and could have caused serious injury to us as well as others. *ln updated 11/09/11 *bf the consumer stated he removed his foot from the accelerator and applied the brake. the rpm's revved to 4000-5000 and it continued to make the vehicle accelerate as he tried to brake. he put the vehicle into neutral in order to stop the acceleration. then engine kept the rpm's over 4000 until the ignition was turned off. updated 11/10/11 | |||
| 01/24/2007 | 75000 | 1 | 08/12/2001 |
| Prior to the incident, i noticed that the accelerator pedal seemed somewhat loose. we were on the freeway in the l.a. area when i needed to accelerate quickly. as i did this the accelerator stuck and the vehicle surged. i was barely able to avoid rear ending a semi and avoid other vehicle on the congested freeway. the front seat occupant was able to lean under the dash and free the pedal. we pulled over and found our way to a mechanic. he advised that a small plastic piece had broken near the pedal. a bar that is attached to the system then stuck under the dash. he repaired this by bypassing the manufacturers system for less than $200.00. i took it to the ford dealer and they told me it would cost over $800.00 for labor and parts. i don't really want to repair it with the same parts if it could possibly recur. *jb | |||
| 08/06/2006 | 1 | 07/29/2006 | |
| Dt*: the contact stated the gas pedal stuck causing an accident by hitting a van and barely missing a house. this was the first occurrence and the accident was reported to the police, however, the police have not finalized the police report. | |||
| 12/15/2003 | 28000 | 7 | 05/24/2002 |
| Dt: the contact stated the accelerator pedal failed to release when completely depressed. the vehicle has been seen by the dealer on one occasion. the vehicle was only test driven. no diagnostic test was performed. the dealer was unable to duplicate the problem therefore, no repairs were made.*ak updated 01/11/06. *jb | |||
| 08/29/2005 | 56000 | 2 | 08/05/2002 |
| While turning into a parking space and braking, my vehicle experienced a surge in acceleration that the braking could not control. vehicle was going approximately 5 mph. in an attempt to avoid a concrete abutment, the passenger front fender clipped the driver rear fender of another vehicle. when i questioned ford about problem, they said they had no recalls and i should get it looked at. the problem has yet to be determined. *nm | |||
| 07/22/2005 | 5 | ||
| The accellerator on our 2002 ford explorer xlt sticks intermittently. | |||
| 09/02/2004 | 22000 | 1 | 02/03/2002 |
| Dt: the consumer states that on 2002 ford explorer the throttle stuck. he had a hard time stopping the vehicle in a work zone. consumer applied the brake extremely hard and put the parking brake on and engine continued to roar. dealership stated that he had never heard of this happening. this occurred in september 2, 2004, and has not happened since. he read an article in the july 13, 2005 washington post stating that other consumers were having a similar problem. when he started vehicle again the roar stopped, and he pushed on the throttle, which caused it to operate again. consumer had left foot on the brake and tapped the accelerator.*ak | |||
| 06/13/2005 | 80000 | 1 | 02/24/2003 |
| At highway speed of approximately 65 mph, i applied the accelorator and it stuck in the increased acceleration position. after a few frantic seconds (10 - 15 approx), i managed to release it by kicking it. at the time, i felt that it was possible that the floormat or carpeting may have been involved in the problem, but was not sure. i have not taken it to a shop because of that uncertainty. however, the current odi investigation convinced me of the strong possibility that this is a manufacturing defect. | |||
| 05/05/2004 | 35000 | 2 | 01/12/2002 |
| Two different times, both stopping at a traffic light, the accelerator kept going. stomped on the brake as hard as possible, finally had to turn off the key. took the 2002 ford explorer to the dealership and they could not find anything wrong. | |||
| 05/20/2005 | 14 | ||
| 2002 ford explorer experiencing problems with the 4wd, the over drive light illuminates on the dashboard and the vehicle is giving off a rotten egg smell. *mr there were front end problems. the 4wd module wasn't working. the driveshaft and both front wheel bearings were replaced. the rotors were out of round. the service engine light illuminated along with the over drive light. the transmission experienced the same problem on two occasions and possibly a third time. a large puddle of transmission was found under the vehicle. the torque converter was noisy. the acceleration pedal would pull back. when the vehicle was accelerated, it would whine. the left rear wheel bearing was gone and caused damage to the axle, brakes and the tire was barely holding on. the error code for the service engine soon light was due to the solenoid which had been changed before. the a/c was inoperative. *sc *jb | |||
| 04/21/2005 | 41000 | 09/19/2002 | |
| While pulling into parking space vehicle accelarated and crashed through wall of a doctors office. vehicle stopped after shifting into park and front end was inside building. had vehicle towed to dealer for inspection. found throttle body sticking which made gas pedal stick causing engine to accelarate out of control. dealer filed claim with ford. still waiting for ford to respond. | |||
| 03/18/2005 | 44000 | 1 | 09/20/2002 |
| Vehicle is a 2002 ford eddie bauer explorer. vehicle was driving on expressway when will changing lanes to pass a slower moving vehicle, our vehicle began to uncontrollibly excellerate and continue to excellerate pushing the car toward speeds in excess of 70 miles per hour. engine continued to race. an emergency stopping of the vehilce was brought under control after putting car into neutral, applying brakes and getting off of the road. the vehicle had to be towed to westfiled ford dealer ship where they are inspecting the throddle and other parts estimated cost to repair $400. have not picked up vehicle yet for full description of problem. *ak | |||
| 12/24/2004 | 1 | ||
| The consumer came to a stop at a red light. when he pulled off, the accelerator pedal jammed down to the floor. the consumer had to physically pull the gas pedal up with hands. *jb | |||
| 09/17/2004 | 32000 | 1 | 10/11/2002 |
| At a stop light, in slow moving, stop and go traffic, my 2002 ford explorer accelerated when i applied the brakes (speed at the time i applied brakes was under 5 miles per hour). the throttle was obviously engaged, a loud whining noise came from the engine. i put the car in park and shut off the engine to get it to stop moving. this vehicle virtually accelerated while the brakes were applied to the floor! i hit the car in front of me, who hit the car in front of her. all three cars were damaged and all three drivers have been treated for injuries. the explorer is in the dealership now being repaired. i am concerned that a mechanic may not know enough about this to diagnosis the problem correctly. the vehicle is not safe to drive because of this problem.*ak | |||
| 20000 | 4 | ||
| While accelerating pedal is hard to push and it makes a loud hissing noise. dealer attempted to repair the problem four times, but was unable to resolve the problem. *ak | |||
| 01/19/2004 | 32000 | 6 | 04/05/2002 |
| On occasions, the vehicle had been inching forward at stops with the brakes applied. the dealer repaired the accelerator cable. then about a week later, while traveling at about 70 mph, the vehicle would not decelerate. my husband shifted the gear in neutral and stopped the vehicle. the dealer admitted that the accelerator cable housing was defective. i finally traded in the vehicle. | |||
| 12/23/2003 | 58653 | 1 | 04/26/2002 |
| Went to apply brakes and the vehicle started to accelarate. i thought i had hit the gas pedal with the side of my foot, but after getting the vehicle stopped i tried to put my foot on the brake pedal and the gas pedal at the same time since that upset me. i could not do it because they are too far apart for that to happen. this could have been very bad because i could have gone into the store in front of the parking space. *ak | |||
| 06/12/2003 | 23000 | 2 | |
| When driving at any speed and pressing on gas pedal there was a loud thumping sound coming from the engine. when the vehicle heated up there was a strong sulfur odor. dealer and manufacturer have been informed of this problem. *ak | |||
| 06/02/2003 | 59234 | 1 | |
| The consumer was slowly merging when the gas pedal had gotten stuck and the speed increased. the cruise control was not on. the brakes did not stop the vehicle from driving forward. the consumer shifted to reverse but that didn't stop the vehicle until it hit the vehicle in front. later i lifted the gas pedal up with my foot. | |||
| 06/02/2003 | 1 | ||
| When the consumer attempted to accelerate, the throttle became stuck in the idle position. *jb | |||
| 12/22/2002 | 3 | ||
| Consumer is having sudden acceleration problems. *dt | |||
| 07/26/2002 | |||
| While giving acceleration at any speed and no warning accelerator pedal will get stuck, and it will be hard to stop vehicle. dealer notified. *ak | |||
| 12/17/2001 | |||
| Gas pedal and brake pedal are too close together. when trying to apply brakes consumer stepped on gas pedal and ran into a dumpster. please provide more information.*ak | |||
| 12/17/2001 | 1 | 10/25/2001 | |
| Brake pedal and gas pedal are too close together and when trying to apply brakes, consumer applied gas pedal and ran into a dumpster. *ak | |||
| VEHICLE SPEED CONTROL - CABLES | |||
| 10/05/2006 | 82000 | 5 | 02/03/2002 |
| Accelerator pedal becomes stuck at time causing high idle speed. i have taken the vehicle to cal worthingtons 4 times in the past complaining of stuck accelerator or excessive idle. the dates were 6/20/02, 12/04/03, 5/23/05, 10/17/05 and now the accelerator is stuck completely at 4000 rpm. *nm | |||
| 04/21/2005 | 1 | 10/20/2002 | |
| 2002 ford explorer- crashed into doctors office- because of failed throttle body- reported to ford. one letter received requiring information-no response from ford since july, car still waiting for inspection, dealer inspections confirms throttle body cable stuck causing car to accelerate on its own and crash--no response from ford. *jb | |||
| 03/18/2005 | 44000 | 1 | 09/20/2002 |
| Vehicle is a 2002 ford eddie bauer explorer. vehicle was driving on expressway when will changing lanes to pass a slower moving vehicle, our vehicle began to uncontrollibly excellerate and continue to excellerate pushing the car toward speeds in excess of 70 miles per hour. engine continued to race. an emergency stopping of the vehilce was brought under control after putting car into neutral, applying brakes and getting off of the road. the vehicle had to be towed to westfiled ford dealer ship where they are inspecting the throddle and other parts estimated cost to repair $400. have not picked up vehicle yet for full description of problem. *ak | |||
| 01/16/2005 | 32000 | 1 | 01/13/2005 |
| Gas pedal went to the floor, as a result consumer experienced sudden acceleration on its own. consumer had to turn off the vehicle in order to stop. the vehicle was not in cruise control mode. dealer said that the throttle cable seized.jb...while making left hand turn through an intersection the gas pedal went to the floor and rpms went to the top. used both feet on brakes to stop. however, vehicle won't stop. turned vehicle off in drive, then put it in neutral , rpms lncreased. turned vehicle off, couldn't put vehicle back into park or pullkey out of ignition. called aaa to tow vehicle to dealer. it was fixed without charge to consumer because of extended warranty. *ak | |||
| 01/17/2005 | 60250 | 1 | |
| The consumer was stopped at a light, removed his foot from the brake pedal to go, when the vehicle accelerated to 50 mph. drove home with brakes applied to slow the vehicle down. the dealer replaced the throttle cable. | |||
| 12/16/2004 | 43000 | 1 | 11/11/2001 |
| While driving the vehicle the throttle cable became stuck in the open position causing the vehicle to increase speed to dangerous levels. application of the brakes did little to slow the vehicle down. immediately stopped at service station which identifed the problem as the throttle cable, noting the there was an exisiting service bulletin regarding this problem. new parts were ordered and repair was effected - cost approx $200.00. *ak | |||
| 02/26/2004 | 35770 | 1 | |
| While traveling at about 45 mph, the throttle on my 02 ford explorer suddenly would not return to idle. the cruise control was not on at the time. the cause was a plastic sheathing between the throttle cable and the exterior housing of the cable. i believe this material is used for lubrication? the material appeared to pull out of the housing and bunched up inside the driver footwell. when my foot was removed from the pedal, it would not return fully to idle because this tan material bunched up at the base of the housing where the cable comes through the firewall. by cutting the excess material away, i was able to get the pedal to respond properly. the dealer replaced the throttle cable under warranty. | |||
| 01/06/2003 | 1 | 07/01/2002 | |
| Throttle cable gots stuck causing vehicle to accelerate without warning. dealer was notified. ts | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 03/18/2008 | 1 | 06/18/2001 | |
| Tl*the contact owns a 2002 ford explorer. the contact received a notice for recall number 05s28 for the vehicle speed control: cruise control in august of 2007. as of march 26, 2008, the part for the recall repair is still unavailable. she feels that this length of time is unlawful. she called the manufacturer and was denied to speak with a supervisor. there had been no failure to date. the powertrain was unknown. the current mileage was 62,000. updated 04/14/08. *lj updated 04/11/08 *tr | |||
| 03/10/2008 | 35000 | 15 | 08/01/2003 |
| Where to start... broken cruise control, headlight switch has a short, driver side passenger window doesn't roll down, trouble going into gear, car suddenly dies at interstate speeds, loud grinding sound from the engine bay (like an electric knife sharpener) that is getting increasingly more frequent, service engine soon light will not go off, brakes squeal and don't stop the vehicle properly, support for the hatch (which is cracked 8 inches or so in two places) doesn't lift hatch completely, and the fuel economy is down to 4-6 mpg in the city. i hate it! i don't feel like my girlfriend is safe driving it, and i think ford should be forced to make their wrongs into rights! *tr | |||
| 03/01/2008 | 1 | 07/05/2006 | |
| While traveling on the freeway my cruise control was acting up, it kept turning itself off, and not keeping a set speed. i got it to turn back on and set the speed to 80 mph. after a few minutes it felt like we were going faster than we thought , i looked down and noticed the cruise control had surged from 80mph to 105mph on its own. this really frightened my and i immediately put the brakes on to slow down and turned off the cruise control feature for the remainder of my trip. i had my husband and my three young daughters in the car and was pretty shaken up about how quickly things could have gone terribly wrong and someone or all of us could have been killed if we were to crash because of this incident. *tr | |||
| 02/29/2008 | 50000 | 5 | |
| Speed control does not engage even though it shows that it is on, on the dash board. once engaged after numerous attempts, the speed will then increase on its own. *tr | |||
| 11/16/2007 | 51204 | 15 | 08/10/2002 |
| Cruise control will not always engage, even when indicator light shows it is on. initial failures were failure to engage or unexpected disengagement. when it does engage, the speed continually accelerates and does not disengage with brake pedal, must use off button on steering column. all buttons are free. contacted dealer and manufacturer, and they report no recall on this vin. search of nhtsa site shows 3 similar complaints. *tr | |||
| 08/27/2006 | 0 | 09/25/2002 | |
| Tl*the contact owns a 2002 ford explorer. the contact received a recall notice for the cruise control in august of 2007. he took his vehicle to a local dealer to have the recall repaired and they stated that the parts would be unavailable until november. he called another dealer and they currently do not have any parts as well. he attempted to notify the manufacturer, but was unable to speak with a representative directly. the contact has not had the speed control switch deactivated. there had been no failure to date. the current mileage was 51,000. | |||
| 07/31/2007 | 62000 | 2 | 07/15/2002 |
| Repeat failure of brake light switch, cruise control won't disengage when brake pedal depressed ,an unsafe situation. also intermittent inability to shift out of park and brake lights not operating. *tr | |||
| 08/11/2005 | 86000 | 0 | 07/15/2003 |
| I had just left work with my mother and noticed a smell of burning rubber or wires. we drove for approx. 4 blocks still smelling this. we rolled down the windows thinking it was coming from outside. i even turned off my air conditioning thinking it was pulling the odor in from outside. we then decided we should turn around and go back to my place of employment and have the mechanics check it out. i turned the corner and smoke starting coming out from under the hood. we then pulled over to call our wrecker. the smoke got worse, so we got out of the vehicle and moved away. we then called the fire department. after about 5 minutes flames started coming out from under the hood. then, there was a small explosion and there was a hole blown in the center of the hood close to the windshield. the flames were then shooting about 6 to 8 ft in the air. the fire department arrived and put the fire out. we have not yet heard if it is a total loss, but i'm sure it is. *nm | |||
| 06/18/2005 | 1 | 04/16/2002 | |
| Dt: the caller saw an new report on 48 hours about fords burning up and has concerns about his vehicle. the dealer said to call the manufacturer to see what they say. the manufacturer said there was no recall on it. the consumer felt that this was a major safety issue and ford should replace the part before anything else happens. *ak the consumer is concerned about the cruise control switch and it's potential to cause a fire. *sc *jb | |||
| 05/01/2005 | 1 | ||
| 2002 ford explorer concerns regarding cruise control fires. *mr *sc *jb | |||
| 01/08/2005 | 1 | 02/10/2002 | |
| The consumer's 2002 ford explorer sport was parked when it suddenly caught on fire. *nm *nm | |||
| 02/19/2005 | 61900 | 1 | 05/15/2002 |
| When applying the brakes to disengage the cruise control vehicle would speed more instead of disengaging. disengaged the cruise control using the hand button. dealer changed the brake lamp switch. | |||
| 12/06/2004 | 20000 | 1 | 06/01/2002 |
| While the cruise control was set at 72 mph, the vehicle would not decelerate. the consumer pulled over, restarted the vehicle, but the cruise control was still engaged. the vehicle was towed. the dealership was notified, but did not resolve the problem. *ak the vehicle was shut off as the manual suggested in order to reset, but it did not. the consumer said that her husband experienced this problem numerous times. *sc *jb | |||
| 12/20/2003 | 21500 | 6 | |
| Cruise control, vehicle keeps accelerating after cruise control set button is released also when coast button is pushed vehicle will accelerate. buttons are free and not sticking. this is an intermittent problem. almost rearended cars on two occasions. just bought car and have not had a chance to get to delear.*ak | |||
| 09/02/2003 | 12500 | 5 | |
| While driving, and after setting the cruise control, vehicle would accelerate beyond the set speed. problem occurred five times. manufacturer and the dealer had been informed of the problem.*ak | |||
| VEHICLE SPEED CONTROL - LINKAGES | |||
| 03/18/2005 | 44000 | 1 | 09/20/2002 |
| Vehicle is a 2002 ford eddie bauer explorer. vehicle was driving on expressway when will changing lanes to pass a slower moving vehicle, our vehicle began to uncontrollibly excellerate and continue to excellerate pushing the car toward speeds in excess of 70 miles per hour. engine continued to race. an emergency stopping of the vehilce was brought under control after putting car into neutral, applying brakes and getting off of the road. the vehicle had to be towed to westfiled ford dealer ship where they are inspecting the throddle and other parts estimated cost to repair $400. have not picked up vehicle yet for full description of problem. *ak | |||
| 01/22/2004 | 38239 | 1 | 10/15/2001 |
| Sticking throttle cable. caused engine to idle high. *jb | |||
| 05/15/2003 | 37000 | 100 | 09/10/2002 |
| When i am trying to put the explorer into park i have a hard time. it takes me several minutes and much frustration to get it into park. it seems to be getting worse, harder to get into park. this could be a safety issue. *ak | |||
| VEHICLE SPEED CONTROL - SPRINGS | |||
| 03/18/2005 | 44000 | 1 | 09/20/2002 |
| Vehicle is a 2002 ford eddie bauer explorer. vehicle was driving on expressway when will changing lanes to pass a slower moving vehicle, our vehicle began to uncontrollibly excellerate and continue to excellerate pushing the car toward speeds in excess of 70 miles per hour. engine continued to race. an emergency stopping of the vehilce was brought under control after putting car into neutral, applying brakes and getting off of the road. the vehicle had to be towed to westfiled ford dealer ship where they are inspecting the throddle and other parts estimated cost to repair $400. have not picked up vehicle yet for full description of problem. *ak | |||