Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY/WIPER
03/01/2011140738
 Tl* the contact owns a 2002 ford explorer. the contact stated that the lift gate window was shattered on the ground. the vehicle was taken to the dealer. after diagnosis they advised him that the hinges fractured and needed to be replaced. the vehicle was repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was 140,738. the current mileage was approximately 149,229.
03/01/2011140738
 Tl- the contact owns a 2002 ford explorer. the contact stated that the lift gate window was shattered on the ground. the vehicle was taken to the dealer. after diagnosis they advised him that the hinges fractured and needed to be replaced. the vehicle was repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was 140,738. the current mileage was approximately 149,229. mah
03/01/2011140738
 Tl-the contact owns a 2002 ford explorer. the contact stated that while walking to his vehicle he noticed that the rear lift gate window was shattered on the ground. the vehicle was taken to the dealer. after diagnosis they advised him that the hinges fractured and needed to be replaced. the vehicle was repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was 140,738. the current mileage was approximately 149,229. tb
02/10/2013985591
 We opened the rear window to get something out of the trunk, lifted the window and the window exploded and crashed on my husband's head. it seems as if the hydrolics failed on each side of the rear window. glass just shattered and was everywhere. my husband's hands were cut and his head was banged up. *tr
02/10/201398559
 We opened the rear window to get something out of the trunk, lifted the window and the window exploded and crashed on my husband's head. it seems as if the hydrolics failed on each side of the rear window. glass just shattered and was everywhere. my husband's hands were cut and his head was banged up.
06/09/2010148000
 Tl* the contact owns a 2002 ford explorer. the contact stated that the front passenger, rear passenger and driver side windows malfunctioned. the contacted mentioned that the windows could not be closed or opened. the dealer was contacted and the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the vin was not available. the failure mileage was 148,000 and the current mileage was 206,000.
06/09/2010148000
 Tl- the contact owns a 2002 ford explorer. the contact stated that the front passenger, rear passenger and driver side windows malfunctioned. the contacted mentioned that the windows could not be closed or opened. the dealer was contacted and the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the vin was not available. the failure mileage was 148,000 and the current mileage was 206,000. kmj
06/09/2010148000
 Tl- the contact owns a 2002 ford explorer . the contact stated that the front passenger, the rear passenger and driver side windows malfunctioned. the contacted metioned that the windows would not close or open. the dealer was contacted. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the vin was not available. the failure mileage was 148,000 and the current mileage was 206,000. dr