Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY | |||||
| 042115 | 10/31/2005 | 05213 | 10013388 | Fuel gauge slow to update after refueling. *eh | 04/18/2005 |
| FUEL SYSTEM, OTHER | |||||
| 18719 | 07/01/2005 | 10017860 | Malfunction indicator lamp coming on with diagnostic trouble codes (dtcs) p0171, p0172, p0174 and/or p0175 (fuel system too rich or lean). *tt | 12/05/2005 | |
| 18217 | 10/01/2004 | 10010731 | Multiple vehicles - fuel level indication concerns - service tip. various models including 2005 super duty f-series, excursion, expedition, explorer, mountaineer and aviator. *tt | 12/07/2004 | |
| 18224 | 10/01/2004 | 10010735 | Runs rough or misfire - diagnostic trouble codes p0300-p0308 or p0316. *tt | 12/07/2004 | |
| 17316 | 11/01/2003 | 10008166 | Fuel signal to instrument cluster service tip. *tt | 07/22/2004 | |
| 17494 | 01/01/2004 | 10007334 | Distance to empty not displayed. *tt | 06/10/2004 | |
| 0398 | 05/12/2003 | 10002780 | Malfunction indicator lamp (mil) illumination with diagnostic trouble codes p0442, p0455, p0456, p0457, p1442 or check fuel cap lamp illuminated with diagnostic trouble code p0457. *tt | 09/17/2003 | |
| FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM | |||||
| 16929 | 07/01/2003 | 10003829 | Roughness/rolling rpm when returning to idle (i.e., coming to a stop) after a short trip. *tt | 11/04/2003 | |
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||||
| 05213 | 01/01/2006 | 06212 | 10019379 | Malfunction indicator lamp on with pcm diagnostic trouble code p0463 and/or ic diagnostic trouble code b1201 - fuel gauge drops to empty or slow to update after refueling. *tt | 03/13/2006 |
| 18121 | 09/01/2004 | 10011332 | Fuel gauge slow to update. *tt | 01/18/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 10/07/2011 | 86676 | ||
| My 2003 ford explorer was in the shop for a fuel smell and diagnosed with a fuel tank leak around the fuel filler hose at the gas tank. there is visible cracking on the plastic surrounding the base of the filler neck as it attaches to the fuel tank with constant fuel seepage. i called the customer relationship center at ford motor company with the hope that they would be concerned about this serious issue and was given a case number and asked to take my vehicle into my local ford dealer's service department for an inspection to verify the problem. i left my vehicle with them for an entire day and was told at the end of the day that there would be no assistance available from ford and therefore no work or inspection was performed by the service department. this is a critical ford motor company engineering problem and would hope they would take a serious interest in resolving such a hazardous issue. | |||
| 10/01/2010 | 160000 | ||
| I have a 2003 ford explorer and recently the check fuel cap light went on, i have change the cap 3 times, reset the computer, check the charcoal canister, the fuel lines and all the recommendations on the users manual but nothing seems to work, now the service engine soon light also went on, i checked online and there is thousands of people with the same problem... no solution from the dealer or online yet | |||
| 03/02/2010 | 74042 | 1 | |
| 1. fuel gauge just stop working after refilling the vehicle. 2. the failure just happened and now it does not detect gas in the engine. 3. the failure happened shortly after getting a non-related item fixed on february 27, 2010. *tr | |||
| 06/30/2003 | 35998 | 1 | |
| I put the date of incident as the date i purchased the vehicle. i put this date as such because ever since i purchased this vehicle, we have had nothing but run arounds by the service providers and constant repairs every 3-7 months since i purchased the vehicle. the first major repair occurred when i had owned the vehicle for 18 months, at 35,998. it had an $1800 transmission job. subsequent repairs have been focused transmission issues (always something slightly different than previous), engine function, and other mechanical issues. an extended warranty was purchased, but due to the parameters of the warranty, all issues were not fixed because they were not able to be duplicated, (i.e. an intermittent transmission issue that had been occurring for 30,000 miles). now that we are out of our warranty vehicle, we have an overpriced vehicle that is still owed on that will continue to need significant repairs. the most recent issue is the heating element, including the actuator and blend door function. this faulty piece will fail in the cold position. this causes a safety issue because you are faced with a repair that you may not be able afford (since they can run up to $1200) and having heat in the winter. with the current auto industry having the issues they are, they need to begin to make quality vehicles that aren't made to break just to get more money out of customers. to have continued customers, a company must have a consistent product that people can trust. the current american auto industry does not have that. *tr | |||
| FUEL SYSTEM, GASOLINE - DELIVERY | |||
| 06/28/2006 | 12000 | 5 | 02/23/2003 |
| Hello. i have several complaints regarding my 2003 ford explorer including several safety issues. the first complaint is regarding the driver's seat which shifts routinely on acceleration and de-acceleration. this concerns me if i get into an accident and the seat malfunctions. the second complaint is regarding the gear shifter not going into park easily. i have to jiggle it to into park. i am concerned that this might not properly engage park and my vehicle might roll. thirdly, my rear lift gate trim has had to be repaired at least 3 times. i am concerned that although the dealership says there is no safety issue, there possibly could be due to the rear lift gate hinges being recalled and representative informing me that the reason that i continue to have a crack appearing is due to design flaw. this concerns me b/c i frequently utilize the lift gate to retrieve groceries and other items and do not want the window to fail and fall on my head. the remainder concerns are regarding the function of my vehicle. i have had to have 3 of the window motors replaced under warranty. the transmission has had to be fixed twice (shifting module malfunction). finally, the fuel gauge had to be repaired due to improper fuel readings. i guess all these items could be very problematic as well b/c i could run out of gas and be stranded with my child, my vehicle might not shift properly leaving me stranded. please do not hesitate to contact me if you have questions. ps. i would also like to add that as i was completing this process i remembered that my vehicle had a high pitched whine that had to be repaired. i do not remember exactly what had to be repaired but it was covered under warranty. *nm | |||
| 05/13/2004 | 11666 | 5 | 05/30/2003 |
| Vehicle loses power and you are unable to accelerate it, its stalls as a result of the loss of power. the vehicle is difficult to get out of traffic. vehicle was repaired several times including replacement of fuel pump, fuel filter, and cruise control wires. the vehicle is not repaired at this time.*ak | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 05/13/2004 | 11666 | 5 | 05/30/2003 |
| Vehicle loses power and you are unable to accelerate it, its stalls as a result of the loss of power. the vehicle is difficult to get out of traffic. vehicle was repaired several times including replacement of fuel pump, fuel filter, and cruise control wires. the vehicle is not repaired at this time.*ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 05/13/2004 | 11666 | 5 | 05/30/2003 |
| Vehicle loses power and you are unable to accelerate it, its stalls as a result of the loss of power. the vehicle is difficult to get out of traffic. vehicle was repaired several times including replacement of fuel pump, fuel filter, and cruise control wires. the vehicle is not repaired at this time.*ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 09/25/2003 | 12000 | 1 | 01/02/2003 |
| Damage to gas tank. after leaving my 2003 ford explorer overnight with a local dealership to duplicate a stalling problem, the vehicle was found for have a damaged gas tank. it wasn't fully identified until a cross-country trip from dallas, texas to milwaukee, wisconsin. the gas tank was replaced in milwaukee. *la | |||
| FUEL SYSTEM, OTHER | |||
| 09/28/2007 | 1 | 08/17/2003 | |
| My vehicle continued to stall at near stops or while stopped. or whenever accelerating from a stop. took to shop, where the throttle position sensor was replaced. also replaced was the throttle body assembly. was told that the throttle body assembly was defective (warped). the repair person (dealer authorized repair shop) who worked on my 2003 ford explorer used to work for a ford dealership, and he said he had seen this happen before. i have the part they replaced. if this is something that has happened to others before, shouldn't there be a recall? *tr | |||