Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEAT BELTS - FRONT - RETRACTOR | |||||
| 042421 | 06/07/2005 | 051611 | 10014138 | Safety belt retraction speed. *tt | 04/28/2005 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 09/04/2006 | 183745 | ||
| The problem with the seat belts that it does not retract, it seems to me that system would not hold any tension to be safe on the road and beside that it does not retract, it torn the seal because metal hook was still sticking out and it got caught on the door consequently tearing the seal, they are the same way on both side of the vehicle, driver and passenger. i brought to the dealer and it seems like they don't care to replace it. | |||
| 08/11/2004 | 10000 | ||
| Water runs down front passenger seatbelt apperatus, inside the car. water damage seen on interior roof from water leaking inside the roof of the truck. | |||
| 12/31/2003 | 1 | 07/27/2003 | |
| Numerous problem: brakes, rear window opening, seat belt retraction, heater, rear defrost, body work, etc.. *ph while braking the brake pedal went to the floor and caused extended stopping distance. the rear window hinge failed which caused the window to open while the consumer went through a car wash. the seat belt retracted slowly which caused the belt to become hooked onto the door lock system. as a result the passenger could not get out of the vehicle. the left wiper was not clearing the windshield. the left rear door would not close all the way unless it was slammed hard. *nm | |||
| 07/22/2003 | 10000 | 3 | |
| When the front seat belt was used it would slip out of the pillar molding. when this happened the seat belt cut into the molding and frayed the webbing. the molding and the belt have been replaced twice and need to be replaced again. *nm | |||
| 08/04/2003 | 1 | 07/06/2003 | |
| Re: second (mid-section) seat - driver's side 1. seat belt became lodged behind seat release causing back of seat to jerk forward and strike my child in back of neck. 2. facts: a) when my daughter (12 years; 89 lbs.) leaned forward in her seat, pressure was placed on seat belt causing release to engage and jerk forward; b) my daughter was still in seat belt when i pulled off the side of road to check on her; c) i was repeatedly unable to get the back of her seat to lock in place; d) upon further investigation, i found seat belt to be lodged securely behind seat release and each time my daughter moved forward and placed pressure on seat belt, the release was engaged; e) this incident wasn't the result of an accident; e) brakes weren't being used at time; f) she was seen in emergency room due to pain in her neck. back and head; she was diagnosed with a cervical strain and had to wear a neck collar for five days. 3. contributing reasons for occurrence: a) seat belt is secured to side of vehicle; b) when a person gets into third row seat, it's easy to get caught on the seat belt causing it to hang behind seat release; (c) if seat belt doesn't retract properly, it catches behind seat release; d) it can also catch on front of release. 4. additional concerns: a) second seat release is a two step release: if this was a situation where the brakes had to be applied quickly and firmly, second part of release could have potentially engaged causing my daughter to be struck from behind and throwing her forward causing her to strike the front of her head on the back of the driver's seat which impact could have quite likely caused me to lose control of the vehicle. 5. this is a very serious situation which could cause catastrophic results if not corrected in all explorers equipped with this type of seat belt and seating arrangement. thank you for your attention to this matter. i look forward to a response in this regard. *nlm | |||
| SEAT BELTS - FRONT | |||
| 10/13/2006 | 24600 | 1 | 06/01/2003 |
| The seat belt is cutting through the plastic on the height adjustment where the belt comes out of the hole, which potentially could wear out the belt and cause it break in an accident. *nm | |||
| 06/23/2005 | 20 | 7 | 02/19/2003 |
| My 2003 ford explorer has had an ongoing problem with seatbelts and the remote entry. this has been going on since we bought the vehicle. ford refuses to address the problems.the seatbelts do not retract properly and they cut into the plastic. i am afraid that these seatbelts are defective and i worry that they will not work in a crash. the dealership has replaced these seatbelts but the problem is still there. the remote entry does not work all of the time. it does not allow you to lock and unlock the doors. the dealership told us to replace the batteries which we did but that was not the problem. they refuse to replace the remotes. | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 07/30/2003 | 50 | 9 | 07/15/2003 |
| Ref: odi id number : 10016221. i have the same problem with my 2003 explorer as the referenced problem. when i get out of the driver's seat, the seat belt does not fully retract. unless i physically throw the excess back into the vehicle, the door gets shut on the belt. i had to have the plastic button on the belt replaced because the door broke the original one.*ak | |||
| 11/09/2004 | 43000 | 1 | |
| The front driver's seat belt will not retract back, and the seat belt would be to loose for the consumer to wear. dealership was notified, but did not resolve the problem. *ak | |||
| 02/04/2004 | 2 | ||
| Driver's side front seat belt did not not retract. consumer took vehicle to dealer for inspection, and mechanic replaced the seat belt twice already due to worn out parts.*ak | |||
| 01/01/2003 | 1 | 12/23/2002 | |
| The seat belts do not fully retract causing the seat belt to jam the door locking mechanism, resulting in the door not closing properly and opening at any given time! *jb | |||
| SEAT BELTS - INTEGRATED CHILD SEAT | |||
| 03/11/2009 | 125000 | ||
| Tl*the contact owns a 2003 ford explorer. the contact stated that the second row middle seat belt was not working. the seat belt cannot be pulled out to hook into the child seat. the manufacturer stated that the seat belt was not under warranty; therefore, the contact would have to pay for a diagnostic. the vehicle will be taken to a child seat technician and the dealer. the failure mileage was 125,000. | |||