Consumer Complaints


Fail datemilesoccurencesPurchase date
BRAKES
02/21/2012115000
 Tl- the contact owns a 2004 ford explorer. the contact stated that while going 45 mph, the brakes were applied but failed. the contact tried to pump the brake pedal and it would only depress partially. she tried again a few moments later and the brake pedal was depressed completely into the floorboard. the contact had to use the parking brake in order to slow down. the vehicle was towed to the dealer for inspection where they informed the contact that there was a failure in the brake line, which needed to be repaired. the vehicle was repaired but the failure recurred several times later. the manufacturer was not notified. the failure mileage was 115000. kmj
02/21/2012115000
 Tl- the contact owns a 2004 ford explore. the contact stated that while going 45 mph, the driver tried to slow down but the brakes failed. she tried to pump the brake pedal and it went half way down. she tried again a few moments later and the brake pedal went completely to the floor. the driver had to use the parking brake so she could slow down. the vehicle was towed to the dealer for inspection and they informed that there was a failure in the line and the line needed to be repaired. the vehicle was repaired but the failure recurred several times later. the manufacturer was not notified. the failure mileage was 115000. ap