Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 12/26/2006 | 58000 | 2 | 02/11/2005 |
| Automatic windows - rear windows - motor went out - replaced once - doing it again, have to take it back in. rear air system does not blow out heat. again, needing to take it in again. had i not gotten the extended warranty on my vehicle i would be without rear heat. *jb | |||
| 06/05/2005 | 18000 | 14 | 12/29/2003 |
| 2004 ford explorer - i bought this vehicle new in dec. 03. starting at approximately 14 months old, it starts stalling out, just dying completely. no signs, no symptoms, just die at a slow rate of speed. the first time it happened, i chalked it up to bad gas or something? finally, on the 3rd. dead time, i took it into the dealer. they said they changed a fuse and it should be fine. it died again ... and again. i took it back. they installed a black box (flight recorder & told me to drive it until the machine regestered 3. i had to keep the button by the steering column so i could push it quickly when the vehicle stalled. the first stall, i pushed the button & it registered 2. it died again just a block down the road (rush hour traffic on casino row, hwy 90). i pushed the button again & it registered 3. the next week i took it back to the dealer. they had the car 4 days this time & couldn't figure it out. finally they called the engineers who said to clean & tighten the grounding straps. that friday, it died again. a couple of times it has dies, my newly licensed daughter was driving & now she is affraid of my car! the steering column locks when it dies. we were coming back from walmart & i kept telling her turn, turn, she yelled i can't. the car had died again! because of the hurricane, i couldn't take the vehicle back in. it died a total of 6 times during evacuation. 5 in slow traffic jams & once when coming 60 mph off the interstate onto an exit. i have since taken it back in to the dealer again (at the urging of ford customer service) and they kept it 10 days & still do not know what is wrong! they gave me my car back & suggested i take it to another dealer.?! i am a united states air force instructor and i do not have the time to take it in constantly to the dealer. plus, i pay an outrageous car payment just to have my vehicle sit in repair. | |||
| 09/27/2004 | 100 | 9999 | 08/31/2004 |
| When the air conditioner is on, there is a loud squeak each time the clutch engages. when taken to the dealer(john chandler ford amarillo, tx), they state it is a normal occurance. you can hear the noise over the stereo and any talking. the vehicle has been to the shop @ 6 times, and no corrective action has been done for this issue. | |||
| 10 | 1 | 12/13/2003 | |
| The truck doesn't come with a cargo net or a device that can be used to separate the cargo area from the trucks cabin. which in the event of an accident can cause serious injuries to the occupants because the cargo can fly forward and hit the occupants. consumer was told at the time of purchase that they can purchase a net, but has now found out the net cannot fix this truck. *nm *sc | |||