Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 10/01/2011 | 49600 | ||
| My 2005 ford explorer engine shuts off while driving when cruise control is on. the engine also has a hum sound while cruise control was on. . | |||
| 07/12/2011 | 58084 | ||
| While driving, when i applied the brakes, the car lurched and made a noise. about 1 minute after that, a warning light that stated engine fail safe mode and a little wrench showed up on the left of the instrument panel. i was driving home, and the car started to speed up without my increasing the speed using the gas pedal. the car continued to lurch off and on until i got home. i researched this problem on the internet and it seemed to be the throttle body assembly that had failed. upon taking it to the mechanic, that is exactly what is was. the car was dangerous to drive, i could have been killed had the car's speed kept increasing. the repair was $1026.00. | |||
| 11/22/2006 | 25000 | ||
| Tl* the contact owns a 2005 ford explorer. the contact stated that on three separate occasions while depressing the brakes, the vehicle abnormally accelerated and the contact was unable to stop the vehicle. on the third instance of the failure, the vehicle accelerated and crashed into a parked vehicle. there were no injuries reported and no police report. the vehicle was not inspected or repaired for the failure. the manufacturer was not notified. the current mileage was approximately 97,000 and the failure mileage was approximately 25,000. | |||
| 11/22/2006 | 25000 | ||
| Tl-the contact owns a 2005 ford explorer. the contact stated that on three occasions, when she depressed the brake pedal, the vehicle accelerated and would not stop. on the third failure, the vehicle accelerated and crash into a parked vehicle. there were no injuries. there was no police report. the vehicle had not been inspected or repaired. the manufacturer had not been notified. the current mileage was approximately 97,000. the failure mileage was approximately 25,000-bk | |||
| 07/21/2007 | 45000 | ||
| Tl* the contact owns a 2005 ford explorer. when attempting to start the vehicle, the engine began to sputter. she restarted the vehicle to resume normal vehicle operation. on another occasion while driving, the power steering and brakes failed without warning, which caused her to crash into a fence. the vehicle was taken to an independent mechanic for inspection on two separate occasions. the failure was contributed to the fuel sensor and throttle position sensor. the throttle position sensor was replaced. the repair did not remedy the failure. the failure mileage was 45,000. the current mileage was 80,000. the vehicle identification number was unavailable. | |||
| 10/12/2009 | 52287 | 1 | 07/01/2006 |
| Tl*the contact owns a 2005 ford explorer xlt. while driving in reverse out of a parking space she lightly placed her feet on the accelerator pedal and suddenly the vehicle accelerated and crashed into a parked vehicle. the parked vehicle was pushed into two other parked vehicles. she stated that her vehicle does not have floor mats. there were no injuries. the insurance company will investigate the failure. the vehicle's body was repaired. the police report number is 09-19790. the current and the failure mileages were 52,287. updated 11/18/09.lj updated 11/19/09 | |||
| 10/20/2009 | 62300 | 1 | |
| Vehicle: 2005 ford explorer; mileage 62,300; system malfunction indicating service was needed; diagnostic codes indicate the brake pressure switch for deactivation of speed control needs replaced. current nhtsa/ford recall does not apply to 2005 model year vehicles. call to ford customer service center indicates lack of interest in problem. *tr | |||
| 08/29/2009 | 90000 | 1 | |
| This morning, as i was in motion of (64mph). my cruise control was on and i pressed the off button on wheel to disengage. my truck completely shut down, the gas pedal felt like the truck was not on- it did nothing, the steering wheel was almost impossible to turn, the brake pedal very hard to push and would not bring the truck to a stop, the dash lights dimmed very low. after wrestling with these obstacles, i put the truck in park and turned eng. off, then back on and i haven't tried the cruise since. *tr | |||
| 06/27/2009 | 65000 | 1 | |
| Car was parked and off out in front of garage, all doors locked. approximately one hour we noticed the car was on fire outside. fire was coming from inside engine hood. fire department showed up, put out fire and kicked in the windows. damage was severe and life-threatening; large fire almost caught the entire apartment building on fire. the fireman said that this seemed due to an electrical problem and not arson due to the way the fire came from the engine, all doors and windows of the car were closed with no evidence of break-in. this problem seems to be similar to the recall for scds the cruise control deactivation ford made on suvs and pickups 1998-2002 but this occurred on a 2005 ford explorer. please help! people almost died due to this terrible hazard ford has not fixed. *tr | |||
| 03/03/2009 | 47000 | 1 | |
| 05 ford explorer has repeated (engine throttle control) light warnings. the vehicle, while moving, loses power and then stalls. i shut the vehicle off, the problem seems to reset and the vehicle then runs fine. this has happened on (2) occasions and now feel the vehicle may not be safe. *tr | |||
| 06/18/2008 | 55000 | 1 | |
| My gas pedal is sticking. i initially thought my brakes were going. i just had my rear brakes replaced and my car passed inspection. i was told i'd need new front brakes in the next six months. three times, i've had the gas pedal stick. when i try to apply brakes, it barely slows down the car and the motor gets really loud. *tr | |||
| 05/05/2006 | 100 | ||
| While driving the vehicle at any given speed and no matter how much gas i have the vehicle shuts off and all powerwas lost. i was able to restart vehicle only if i cae to a complete stop and put vehicle in park, then vehicle re-started and acted normally. this happened sometimes 3 to 4 times a day or not for a month. i was told by my ford dealer that they could not duplicate the problem despite driving the vehicle home and hooking up the computer to it. the last advice i received from ford was to get the vehicle towed in when stoppage occurs. thatwas not that easy when you need the vehicle to get you to your destination or you were stuck in a bad area. this occurred 1 year after purchase. also, i have a noticed that the vehicle surgesd when the brakewa s applied as if the gas had been applied. *ak | |||
| 05/09/2007 | 23000 | 6 | 08/20/2005 |
| Tl*the contact owns a 2005 ford explorer. the contact stated that the vehicle automatically accelerates at random and without warning. the vehicle was taken to the dealer and the failure occurred again while driving into the service bay at 5 mph. the dealer was unable to diagnose the cause of failure. the engine size is unavailable. the current and failure mileages were 23,000. | |||
| 04/06/2007 | 5922 | 5 | 10/21/2006 |
| Ford explorer with a defective accelerator/brake pedal customer states that the brake pedal acts like the gas pedal sometimes**cc the consumer stated the surge always happens while driving at low speeds. 4/23/07 *tr | |||
| 07/01/2006 | 28000 | 3 | 12/30/2005 |
| Dt*: the contact stated the vehicle stalled on 3 occasions while the vehicle was in motion. the vehicle has not been to a service dealer and the contact was unsure of what caused the problem. | |||
| 03/01/2006 | 12400 | 3 | 06/01/2005 |
| Dt*: the contact stated when activating the cruise control and the speed set at 70 mph, the cruise control deactivates itself with no interaction from the contact. the vehicle was taken to the dealer for inspection; however the problem could not be duplicated. vehicle speed control deactivated 3 times while in use. in february 2006, after speed control deactivated it took 3 to 5 minutes to turn it back on. dealer found no problem. in march 2006, it deactivated once. *ak | |||
| 02/09/2006 | 17800 | 12 | 08/13/2005 |
| Speed control on 2005 ford explored will accelerate when coast button pushed. can be turned on by pressing off button. operates ok for some of the time and is unpredictable when will malfunction. occasionally only tap brake will turn off speed control. off button does not work. will accelerate after speed control off several minutes later. unintended acceleration by speed control. *jb | |||
| 10/06/2005 | 200 | 1 | 08/01/2005 |
| Dt: the contact owns a 2005 ford explorer. when stepping on the accelerator there is a delayed throttle response of 3-5 seconds before one feels any acceleration. the contact noticed this after he bought the car in 8-05. he took it to the dealer, and they agreed with him. they test drove another 2005 ford explorer and it did the same thing. the dealer called ford, and ford said they knew about this, and they allowed the transmission to shift before it accelerated. they will not allow the dealership to change this. it happened whether the cruise control was on or off. it happens at any speed.*ak *nm | |||
| 09/21/2005 | 20650 | 5 | 05/31/2005 |
| While turning around in a large driveway at low speeds, my 2005 ford explorer suddenly and unexpectedly accelerated causing it to run into a fence causing damage to the front end of the vehicle (minor) also ripping off the running board after running over a large log. this car has also failed to start at times and once the engine died while driving on the freeway for no apparent reason. *nm | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 04/03/2008 | 1 | ||
| My accelerator on a 2005 ford explorer stuck and caused me to have a car accident. *tr | |||
| 04/02/2008 | 81000 | ||
| Tl*the contact owns a 2005 ford explorer. while driving 5 mph, the accelerator pedal became stuck. the contact drove over a curb and into a scaffold, which finally stopped the vehicle. there were no warning indicators prior to the failure. the dealer stated that the throttle body assembly failed. the windshield, hood, roof, fender, front driver's seat, and passenger's sun visor all sustained over $5,000 worth of damage. the contact stated that she did not want the vehicle back because she is afraid. a police report was filed. the failure mileage was 81,000. | |||
| 07/08/2005 | 5000 | 3 | |
| Car rpms increased while stepping on the brakes | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 11/12/2004 | 1550 | 1 | 10/01/2004 |
| Tl* the contact owns a 2005 ford explorer. while driving approximately 60 mph with the cruise control system engaged, the scds deactivated without intention. the vehicle was restarted and she resumed normal vehicle operation. the vehicle was taken to an authorized dealer for inspection. the technician was unable to duplicate the failure, therefore no repairs were made. the failure mileage was 1,550. the current mileage was 45,000. the consumer stated on several occasions, the cruise control would not resume after the brake was applied to reduce the speed. when the vehicle was restarted the system would work properly. updated 11/04/09 | |||
| 06/12/2006 | 20000 | 12 | 12/30/2004 |
| Tl*the contact owns a 2005 ford explorer. while driving 40 mph with the cruise control activated, all of the warning lights illuminated and the vehicle slowed down. the contact pulled over and the vehicle stalled. the dealer could not diagnose the cause of the failure. the current mileage was 46,000 and failure mileage was 20,000. | |||
| 03/03/2008 | 70235 | 6 | 07/20/2005 |
| While driving the 2005 ford explorer xlt, 4x4 (4.0 l, 6-cyl, advance trac with roll stability control) vehicle , the cruise control was engaged at approximately 48 mph. less than 5 seconds later, while driving between 48 mph and 50 mph the vehicle engine shut-off. ford car/truck dealer was notified that the engine shut-off while the vehicle cruise control was engaged at approximately 50 mph. during the past two years the ford car/truck dealer was previously notified that engine failure had also occurred five separate times immediately after the cruise control was engaged. *tr | |||
| 06/12/2006 | 3 | 06/21/2005 | |
| 2005 explorer with multiple problems with the engine and transmission. customer states the vehicle has been to the dealer on 3 separate occasions for shutting off and passing gears almost causing accidents. *kb there was a knocking noise coming from the engine area. the vehicle jerked into passing gear while the consumer was trying to accelerate. the transmission gasket was replaced. the cruise control would not engage. the left turn signal bulb was replaced. *jb | |||
| 07/05/2006 | 30500 | 6 | 02/27/2005 |
| Tl*- the contact stated that while driving the 2005 ford explorer with 30500 failure mileage on six different occasions at any rate of speed the vehicle stalled without any warning and had to be restarted in neutral. the vehicle was taken to the dealer on three separate occasions, and the problem could not be duplicated. *ak the cruise control would not engage. updated 04/05/07. *jb | |||
| 03/09/2007 | 35750 | 3 | 03/09/2006 |
| Our vehicle is a 2005 ford explorer. with the cruise control set and coasting with the coast button down to 30 mph the car shuts off. we just had the car checked at courtesy ford in portland oregon and were told that everything checks out and there is nothing wrong with the car. service was able to reproduce our car shutting off with the cruise control on when coasting to 30 mph. i filed a complaint with ford customer care and was also told that all systems checked out and there is nothing wrong with our car. courtesy ford was not able to reproduce this problem in 3 other newer model explorers, but today were able to reproduce this problem in 2 other 2005 explorers. | |||