Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| WHEELS | |||||
| 052624 | 01/01/2005 | 10018938 | Vibration diagnosis - tire/wheel runout. *tt | 01/25/2006 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 06/01/2012 | 78000 | ||
| Tl* the contact owns a 2005 ford explorer. the contact stated while driving 25 mph she heard a noise when another driver pulled next to her and told her that her rear driver side tire was about to fall off. upon further inspection, she noticed that she only had three of the four lug nuts on the rim. the contact had experienced the failure previously. the vehicle had not been repaired. the failure and current mileages were 78,000. | |||
| 06/01/2012 | 78000 | ||
| Tl- the contact owns a 2005 ford explorer. the contact stated while driving 25 mph she heard a noise when another driver pulled next to her and told her that her rear driver side tire was about to fall off. upon further inspection, she noticed that she only had three of the four lug nuts on the rim. the contact had experienced the failure previously. the vehicle had not been repaired. the failure and current mileages were 78,000. kmj | |||
| 06/01/2012 | 78000 | ||
| Tl- the contact owns a 2005 ford explorer. the contact stated while driving 25 mph she heard a noise when another driver pulled next to her and told her that her rear driver side tire was about to fall off. upon further inspection she noticed that she only had 3 lug nuts on the rim. this was the second time she experienced this failure. the vehicle had not been repaired. the failure and current mileages were 78,000. dt | |||
| 06/01/2012 | 55000 | ||
| Tl-the contact owns a 2005 ford explorer. the contact stated that while driving 30 mph, a loud noise was emitted from the rear passenger side. the contact inspected the vehicle and noticed a broken lug nut and stud on the rear passenger wheel. the contact replaced the lug nut and stud, but the failure was not corrected. the lug nut and stud continued to brake. the contact felt that the wheel could be defected and caused the lug nut and stud to fail. the vin was not available. the failure mileage was 55,000 and the current mileage was 60,000. sm. | |||
| 06/01/2012 | 50000 | ||
| Tl-the contact owns a 2005 ford explorer. the contact stated while driving 30mph the vehicle right rear made a loud noise. the contact inspected the vehicle and found the lug nut and stud broken. the contact replaced the lug nuts and stud but the failure was not corrected. the lug nuts and stud continued to brake. the contact feels that the wheel could be defected and caused the lug nut and stud to fail. the vin was not repaired. the failure mileage was 55,000 and the current mileage was 60,000. li | |||
| 12/01/2010 | 95000 | ||
| Tl* the contact owns a 2005 ford explorer. the contact stated that while turning right at approximately 15 mph, all of the lug nuts on the rear driver side wheel sheered off. the vehicle was towed to an authorized dealer and the contact was informed that some of the lug nuts were also sheered off from all of the other wheels. all of the lug nuts and the lug nut studs were replaced. the failure recurred approximately ten months later. the contact stated that all of the lug nuts of the rear driver side wheel sheered off. the vehicle was towed back to the authorized dealer where the it remained in their possession. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 95,000. | |||
| 12/01/2010 | 95000 | ||
| Tl-the contact owns a 2005 ford explorer. the contact stated that while turning right at approximately 15 mph, all of the lug nuts on the rear driver side wheel sheered off. the vehicle was towed to an authorized dealer and the contact was informed that some of the lug nuts were also sheered off from all of the other wheels. all of the lug nuts and the lug nut studs were replaced. the failure recurred approximately ten months later. the contact stated that all of the lug nuts of the rear driver side wheel sheered off. the vehicle was towed back to the authorized dealer where the it remained in their possession. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 95,000. kmj | |||
| 12/01/2010 | 95000 | ||
| Tl-the contact owns a 2005 ford explorer. the contact stated that while turning right at approximately 15 mph, all of the lug nuts on the rear driver's wheel sheered off. the vehicle was towed to an authorized dealer and the contact was informed that some of the lug nuts were also sheered off from all of the other wheels. all of the lug nuts and the lug nut studs were replaced. the failure recurred approximately ten months later. the contact stated that all of the lug nuts of the rear driver's wheel sheered off. the vehicle was towed back to the authorized dealer where the it remained in their possession. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 95,000. sm. | |||
| 04/27/2011 | 101000 | ||
| Tl*the contact owns a 2005 ford explorer. the contact stated that while driving the vehicle felt like the tire was flat, she continued to drive and the rear passenger wheel came off completely. the vehicle was taken to the dealer who stated that the failure might had been caused by the tire being tightened beyond its capacity but they were unable to diagnose the failure. the manufacturer was made aware of the problem and stated that they would contact her back at a later date. the vehicle was not repaired. the failure and current mileage was 101,000. | |||
| 04/27/2011 | 101000 | ||
| Tl - the contact owns a 2005 ford explorer. the contact stated that while driving the vehicle felt like the tire was flat, she continue to drive and the rear passenger wheel came completely off. the vehicle was taken to the dealer who stated that the failure might had been caused by the tire being over tighten but they were unable to diagnosed the failure. the manufacturer was made aware of the problem and stated that they would contact her back at a later date. the vehicle was not repaired. the failure and current mileage was 101,000. pm | |||
| 12/08/2010 | 11000 | ||
| Noticed a grinding or humming noise in the front right tire. turns out i needed both left wheel bearings replaced and the right rear is also going bad according to my mechanic. now a month later, the same problem again. from my research, this is a very common problem w ford explorers and people have had thewheels seize on them, someone is going to lose their life. | |||
| 10/03/2010 | 52000 | ||
| I was about 400 miles from home ... driving on highway at speeds up to 65 mph ... my tire nearly fell off (left rear) .... had to get towed for 114 miles. the studs that the lugs are attached seared off .... only one was completely attached 2 were hanging off ... and 2 were gone. had the tires rotated about 2 months ago and had driven almost 2000 miles before this happened so i cant blame the way the tire was put on. i believe the studs on the wheel hub are defective .... i have a list of people where this has happened ... if ford initiates a recall i may consider buying another ford. | |||
| 09/21/2008 | 50000 | 1 | |
| 2005 ford explorer xlt rear wheel studs shear off, wheel falls off while driving, no warning. has happened three times 1st time 9/22/08 rear passenger side wheel fell off. travel speed approx. 25mph. all five studs sheared off. towed in had repaired. cost $442.00 including purchase of a new wheel. 10/1/08 heard a slight chirp in drivers side rear so i removed center cap and found two sheared off studs still attached to the center cap. replaced all 5 studs total cost $204.00 10/18/08 arrived home from a fishing trip a distance of 600miles round trip looked at wheels and found missing stud on the passenger side rear missing and another stud stripped. currently have car at a ford dealership for repair which will be approx. $180.00. i have called ford motor co, 4 times yesterday and today with them denouncing this could happen and accepting 0 responsibility and have told me there is nothing they can do. they say they have never had a complaint with this issue. i find that hard to believe since by goggling ford explorer wheel falls off or ford explorer wheel studs fall off i find over two dozen exact complaints about ford explorer studs shearing off. like mine, in most cases the suv has between 48,000 and 50,000 miles. and in many reports it happens multiple times to the same vehicle. i found ford motor co. representatives taking a total no responsibility posture and to be very uncaring about the possibility of major accident, injury or death that my be caused by this faulty condition. i write this complaint with hopes you may take the appropriate action to make our highways safer. *tr | |||