Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
DIGITAL INSTRUMENT PANEL
06171010021038Mil on with p0463 or erratic fuel gauge operation. *kb02/26/2007
0523501/01/20060610710020078No start with instrument cluster inoperative. *tt07/19/2006

Consumer Complaints


Fail datemilesoccurencesPurchase date
DIGITAL INSTRUMENT PANEL
02/08/2010690001
 2006 ford explorer xlt wouldn't start dealership replaced instrument cluster cost $544.00. still hesitates to start (turn key nothing... no clicking takes a few attempts) took back dealership says starter is bad. now abs+traction light +wrench light on. taking back tomorrow. how can all these problems surface at once and not be related???? *tr
11/28/200940000106/01/2006
 Tl*the contact owns a 2006 ford explorer. the contact stated that as he attempted to start his vehicle with the gear shift in park, he was unsuccessful; however, he was able to start the vehicle in neutral. the dealer confirmed that there was a shortage in the instrument cluster. the dealer also stated that they could repair the vehicle for $700. the contact is aware that his extended warranty does not include the instrument cluster. there is no recall for this part. the failure mileage was 40,000. updated 01/15/10. *lj updated 01/19/10.*jb
11/01/2007410/20/2006
 2006 ford explorer with trac and wrench light illuminated. consumer states they have taken the vehicle back several times to have this problem fixed. the mechanic stated it was fixed and then the failure would begin again. *kb the consumer stated when the lights were on, the vehicle would hesitate, the brakes would pulse and then the vehicle stalled. *jb
04/07/2007404/06/2007
 2006 ford explorer with frequent transmission problems. customer states that the transmission has shifting inconsistencies which causes the vehicle to shake. *kb the consumer stated the erratic shifting of the vehicle started the day after purchase and after the incident he contacted the dealership to inform them of the defect. the dealership then in turn had the consumer come in on 4 separate occasions to rectify the situation but to no avail. the consumer would like the situation investigated and would like for the dealer to repurchase the vehicle at the value in which it was sold. the dealer stated the speakers sound like they are distorted, top cover of instrument cluster is loose. *tr
10/09/20061000809/06/2006
 Tl*- the contact stated that the 2006 eddie bauer ford explorer's dashboard instrument lights turned on at any given time of the day. the contact stated that if the lights turned on while driving the speedometer failed to register the correct speed. when the failure happened she pulled the vehicle to the side of the road and shut the ignition off, but it took several attempts to restart the vehicle. the contact took the vehicle to the dealership on 8 occasions, and the dealership has replaced the instrument cluster, the anti theft module, and the computer. also unplugged and plugged all the wires under the hood. the contact stated that she continued to have the same problem with the vehicle. the failure mileage was 1000 and the current mileage was 8485.*ak