Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS
077310022284Front seat manual lumbar inoperative. *kb07/25/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
09/16/200738000
 Tl* the contact owns a 2006 ford explorer. the contact stated that the vehicle was in park and when attempting to shift into reverse, the vehicle exhibited an unusual dropping noise and began to jerk violently. in addition, when starting the engine the vehicle would often lunge forward abnormally. when braking, the vehicle would also jerk violently as if someone had crashed into the rear of the vehicle. the contact also stated that she was unable to see out of the passenger rearview mirror when the second row seat was upright because the headrest was obstructing her view. the vehicle was taken to an authorized dealer several times who was unable to duplicate the failure. the contact called the manufacturer who offered no assistance. the vehicle was not repaired. the current mileage was approximately 109,000 and the failure mileage was approximately 38,000.
09/16/200738000
 Tl-the contact owns a 2006 ford explorer. the contact stated that when she was in park and attempted to shift to reverse, she heard a loud dropping sound and the vehicle jerked. when she started the vehicle, it would also lunge forward at times. when her foot was on the brake pedal attempting to stop, the vehicle would jerk as if it were hit from the rear. the vehicle was taken to an authorized dealer who could not duplicate the failure. the vehicle was taken back several times but the failure could not be diagnosed. the contact called the manufacturer who offered no assistance. also, when in the driver seat and the second row seating was up with the headrest up, she was unable to see out of the rear window on the passenger side. the vehicle was not repaired. the current mileage was approximately 109,000. the failure mileage was approximately 38,000-bk
01/01/200612002012/30/2005
 Tl*the contact owns a 2006 ford explorer. the contact stated that there is not enough padding on the front driver side seat of the vehicle. the dealer recommended taking the vehicle to an upholster shop. the upholsterer added more padding to the front seat and the contact stated that this made the seat more comfortable. the current mileage is 55,000 and failure mileage was 1,200. the consumer stated this is a company car and uses the vehicle for transportation to and from sales locations. the consumer provided copy of letters to ford pertaining to the defect , copy of registration, and insurance card. the consumer stated the discomfort of the seat caused his leg to become swollen and upon seeking medical treatment, it was discovered he suffered a deep vein thrombosis and a blood clot had broken loose and caused a pulmonary embolism. the vehicle is a company owned. updated 08/07/07 *tr
11/25/2006107/03/2006
 The head rest on the rear seats of the 2006 for explorer pose a serious vision obstruction. you cannot see when backing up or changing lanes. if you have a car seat in the back seat you cannot let the head rest down. you also cannot move the head rest up or down, only tilt the head rest forward. *jb
10/10/20063000110/06/2006
 Under the front driver and passenger seat, there is surface rust on the metal frame and components. rust is not likely serious, but can stain anything it touches, and may progress to more serious rust, causing parts to break down, or malfunction. dealer i bought vehicle from called ford service center, and ford is aware of the problem, and as they deem it normal wear and tear it is not covered by any sort of warranty. normal wear and tear??? rust inside a new vehicle??? checked other explorers on the lot and they also have the same problem. *nm
10/09/2006109/01/2006
 The headrest on the rear seats of the 2006 for explorer pose a serious vision obstruction. you cannot see out of the side of the vehicle for passing or changing lanes. if you have a car seat in the back seat you cannot let the headrest down. you also cannot move the headrest up or down, only tilt the headrest forward. *nm
SEATS - FRONT ASSEMBLY - POWER ADJUST
09/05/20067098211/16/2005
 2006 ford explorer limited driver seat would not retain memory on #2 setting. when exiting the vehicle the seat wont glide back until the #2 button is pushed. tire pressure light illuminated. *kb the dealer had to reprogram the seat memory module and reprogram both remotes. the dealer reset the tire pressure sensors. *nm
12/01/20056005011/16/2005
 2006 ford explorer ltd. memory seat not working properly. *kb the consumer stated the seat would place him up against the steering wheel, other times it would only move forward a few inches and other times after removing the key and trying more than once the seat would function properly. *jb
SEATS - FRONT ASSEMBLY - RECLINER
04/20/2006749751
 (1) driver's seat back latch broken (2) could not enter, or exit from, back seat on driver's side (3) not repaired as yet. *nm