Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 11/20/2007 | 16000 | 1 | |
| Vehicle accident two occupants both had seatbelts on, both had airbag deployed and both still struck windshield. accident occurred in november and as of may one occupant is still removing glass from arms and legs. ford will not respond to e-mails requesting why seatbelt and airbags did not prevent occupants from striking windshield. *tr | |||
| 03/13/2006 | 5 | 1 | 02/27/2006 |
| Fuel level and engine temperature gauges are almost impossible to read in daylight, requiring a driver to take his/her eyes from the road for an excessive period of time. this creates a potentially dangerous situation while driving a 2006 ford explorer. *jb | |||
| 04/11/2006 | 1 | 1 | 12/01/2005 |
| Dt*: the contact stated there is a severe windshield glare coming from the dashboard. the dealer inspected the vehicle and determined the vehicle functions properly. updated 5/10/2006 - the dashboard reflected onto the windshield and covered about 70% of the windshield. *nm | |||
| STRUCTURE - BODY | |||
| 03/05/2008 | 19200 | 1 | |
| I bought a 2006 ford xlt explorer with apx. 17,000 miles. i had it for about 3 months it had about 19,000 miles. i drive it about 100 miles to a convention and by the time i got there and pulled into a parking lot the vehicle started shifting hard, jerking and lunging. it was making a loud banging sound and felt like the transmission was going to fall out. i took it to ford, they did some work on the transfer case and replaced a module. about a month and a thousand miles later, it started doing it again. took it back to ford and they did some more work. the shifter lever was replaced. later it started doing it again. i have taken it back several times and the vehicle continues to have the problem. it doesn't do it every day but does do it several times a week, some days are worse than others. as time goes by it seems to get worse and happen more often. sometime when i put the vehicle in reverse there is a delay to engage and one morning it cause me to back into another vehicle. it also has a cracked running board. *tr | |||
| STRUCTURE - BODY - DOOR | |||
| 12/15/2007 | 296 | 14 | 08/26/2006 |
| Have had numerous problems starting with a lifter stuck in motor at 296 miles, to transmission failure at 15,700 miles. brakes have squeaked since it was new, overhead console has fallen off twice, satellite radio works when it wants to. door rubbed on running board, now gas mileage has dropped under 10 miles per gallon. 14 trips to dealership so far and still not all is fixed. *tr | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 06/11/2012 | 64000 | 1 | |
| While driving the lift gate opens on it's own. *tr | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 11/25/2008 | 30600 | 1 | |
| Since 11/08, we noticed the overhead console light would leak water after various rainfalls. on 12/1/08 we took the suv to the dealer for service of this matter. it was released to us on 12/3/08. the correction was: installed updated drain tubes, as per 07-20-6. on 3/2/09 we brought the suv to the dealer for service, for the same - overhead console, dome lamp leaking, & full of water, and roof (headliner) above rear seat on driver's side leaking and soaked with water after various rainfalls. the correction this second time was: cleared drains. on 3/30/09 we brought the suv in for service again. it had rained through the night, and the morning of 3/29/09. the dome console lights were leaking & had water inside, the roof headliner on the rear driver side was soaked & leaking water well into the trunk area, and the right side rear behind the passenger side was soaked & leaking water well into the trunk area as well. we received a phonecall from the technician on 3/31/09, stating that no leaks had been found, no water stains visible. we went in to speak with the service manager that evening, and showed the pictures taken by us on 3/29/09 - showing extensive water leakage. they kept the suv to further investigate for leaks. on 4/2/09 we received a call from the technician, stating the drains would be replaced again. the consequences of these events is that i am afraid to allow the children to turn on the dvd player, sunroof, & even fear of driving the vehicle for possible fire hazard/electrical safety issues. my husband has lost days @ work while the truck is in service. my asthmatic child has not felt well for months now, which leads us to suspect if due to the leakage, thus wetness, if mold is present somewhere in the vehicle. also, the driver heated seat has not worked since 12/09, which leads us to suspect if the water damage has started causing electrical problems. *tr | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 01/07/2007 | 20190 | 1 | 12/27/2006 |
| Tl*- the contact bought the 2006 ford explorer sometimes during the end on january 2007 and it has had excessive rust under the driver's seat, the passenger's seat, and the steering column , also it leaked when raining from the windshield and overhead light. the entire truck got wet. the truck shook badly ,and the tire light turned on because of the shaking. the dealer stated this was typical of this type trucks to have all this rust on them, and they will not take care of the problem or take it back. the failure mileage was 20190, and the current mileage was 21000.*ak | |||