Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 07E104000 | SAFELITE FULFILLMENT, INC. | E (Equipment) | 1657 | 01/15/2008 | MFR | FORD MOTOR COMPANY | 12/11/2007 | 12/11/2007 | 571 | 205 | ||||||
| Defect Summary | Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials. | |||||||||||||||
| Consequence Summary | In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass. | |||||||||||||||
| Corrective Summary | Safelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008. | |||||||||||||||
| Notes | This recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | ||||||||||||||||
| 05V520000 | FORD MOTOR COMPANY | from 09/02/2005 to 10/17/2005 | V (Vehicle) | 199942 | 11/22/2005 | MFR | FORD MOTOR COMPANY | 11/09/2005 | 11/15/2005 | |||||||
| Defect Summary | On certain trucks, passenger cars and sport utility vehicles, the windshield wiper motor may have been produced without grease being applied to the output shaft gear. | |||||||||||||||
| Consequence Summary | After a period of continuous use on the high speed setting, lack of grease on the output shaft gear may cause the gear to distort or fracture during operation resulting in a loss of wiper function. inoperative wipers under inclement weather conditions could cause a crash due to impaired visibility. | |||||||||||||||
| Corrective Summary | Dealers will inspect the wiper motor for the presence of grease and grease the wiper motor gears if necessary. the recall began on november 22, 2005. owners may contact ford at 1-800-392-3673 or lincoln/mercury at 1-800-521-4140. | |||||||||||||||
| Notes | Ford recall no. 05s40. customers may also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||||
| 0782 | 10022287 | Thumping/loud flutter - behind dash in defrost mode - lack of airflow to floor - manual a/c. *kb | 07/25/2007 | ||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 0612 | 01/01/2006 | 10019028 | Limited or restricted inward movement of exterior rear view mirror glass. *tt | 02/09/2006 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 02/03/2010 | 40101 | ||
| Tl- the contact owns a 2006 ford explorer. the contact stated that the windshield wiper made a popping sound and disconnected from the motor, causing loss of visibility from the windshield wiper. the dealer was contacted who stated that this was normal. the manufacture was notified who stated that they would pass the information on. the vehicle was repaired by an authorized dealer. the current mileage was approximately 50,000. the failure mileage was 40,101. bw | |||
| 07/18/2009 | 13500 | 1 | |
| 1. the events leading up to the failure are simple. it was a quiet saturday afternoon (4:30 pm on 7/18/09). i was on a two way street on the way to my sweetheart's house in overland park, ks . i was going at about 25 mph. there was one other car in my vision about 75 feet behind me. no one was coming at me. to my right was an empty baseball diamond for the local high school and to my left was a large ( at least 10 feet tall) concrete wall enclosing an upscale housing development. 2. without warning i hear an explosion followed immediately by shattering glass from my sunroof cascading down upon me. the explosion was just the sound of the sunroof shattering. as god is my witness, i swear tt just shattered from causes beyond my knowledge. 3. the following monday morning i took it to the ford dealership where i had purchased it and replaced the sunroof. my bumper-to-bumper warranty was still in force but ford motor refused to hone up on this one. the service manager said that ford doesn't know but what it was shot out accidentally broken out or if someone had put their fist through it. the strange thing was the sunroof glass that was still in the sunroof frame was angling upward as if it had been struck from inside. the service manager pointed this out to me. the local dealership did split the cost of replacement with me though. *tr | |||
| 04/11/2006 | 1 | 1 | 12/01/2005 |
| Dt*: the contact stated there is a severe windshield glare coming from the dashboard. the dealer inspected the vehicle and determined the vehicle functions properly. updated 5/10/2006 - the dashboard reflected onto the windshield and covered about 70% of the windshield. *nm | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 08/12/2009 | 63000 | 1 | |
| While trying to turn on the air conditioning, a clicking can be heard and the air flow does not change over. then during cooler days the heat is inoperative, (it stays on cold air) the clicking is persistent. *tr | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 10/01/2007 | 1 | ||
| When the car stops, starts or drives slow... it jerks when changing gears from 1st through 3rd, both up- and down shifting. it has also started to slow (for no apparent reason) when driving at a steady speed on the highway (going around 65-70 miles an hour), i have had mullinax ford look at the transmission 5 times now, and it is still there. currently i am involved in a lemon law case trying to get ford to buy my car back. they are stating that there is no significant problem with my transmission and at the same time saying that it is due to abuse or neglect on my part ???? i can only suggest that others take the same route - the more the better to get the attention of ford to completely fix this problem. i also have had my compass worked on (did not show anything or just two lines) , the gear shifter replaced (wouldn't shift out of 'p'), the rear window replaced (due to water leak) and the air conditioning system replaced as there was something bend ???. i also have experienced that when work has been done on the car the breaks worked differently afterwards. in my opinion the 2006 ford explorer is a lemon. *tr | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 09/20/2008 | 40000 | 1 | |
| Power window will not work on the rear driver side or the front passenger side of the vehicle. they first stopped, started again then stopped completely. also, cannot be operated from the driver's door. also, the cable on the liftgate window will fall every time the window is lifted. *tr | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 12/11/2010 | 100000 | ||
| Tl* the contact owns a 2006 ford explorer eddie bauer. while driving approximately 10-60 mph, the vehicle began to jerk abnormally. the vehicle would also overheat sporadically and the rear windshield wipers would not operate. the vehicle was taken to a local transmission specialist where they rebuilt the transmission and attempted to repair the rear windshield wipers but to no avail. the failure persisted and the vehicle was taken to an authorized dealer for the failures. the dealer made repairs to the cooling system but was unable to disable the rear windshield wipers to make repairs. the failure mileage was 100,000. | |||
| 12/11/2010 | 100000 | ||
| Tl-the contact owns a 2006 ford explorer eddie bauer (na). while driving approximately between 10-60 mph, the transmission began to jerk with hesitation. the vehicle was taken to a transmission shop where they rebuilt the transmission. the failure continued to occur after the repair. the technician was unable to correct the problem. in addition, the engine cooling system overheated which was repaired by the dealer. also, the rear window wipers were defective and needed to be replaced; however, the dealer and independent mechanic were unsuccessful in disabling the wipers from the window for replacement. the failure mileage was 100,000. js | |||
| 01/12/2008 | |||
| I own a 2006 ford explorer eddie bauer model. six months after purchase, the rear wiper blade stopped working. i called the dealer which i purchased it from and they told me it is not covered and a new motor would cost $300 plus labor. i feel this is a safety issue because with the heavy snows and rain in my area, a malfunctioning rear wiper could cause an accident. i know of 4 other people with the same problem with the same vehicle. i called ford headquarters to file a complaint and they said there was nothing they can do. please look into this problem and i am sure i am not the only person complaining of this issue. | |||
| 10/11/2010 | 82000 | ||
| Tl. the contact owns a 2006 ford explorer. the contact stated while driving 55 mph in the rain the rear windshield wiper malfunctioned. the contact stated the rear windshield wiper motor stopped working making it difficult to see out of the rear window. the contact notice a recall regarding the visibility:windshield wiper/washer:motor (05v520000) but due to the vin number the vehicle does not fall into the recall. the contact stated the manufacturer should extend the recall to more vin numbers because this is a major safety issue that could cause a crash. the failure mileage was 82,000. jo | |||
| VISIBILITY - WINDSHIELD | |||
| 11/20/2007 | 16000 | 1 | |
| Vehicle accident two occupants both had seatbelts on, both had airbag deployed and both still struck windshield. accident occurred in november and as of may one occupant is still removing glass from arms and legs. ford will not respond to e-mails requesting why seatbelt and airbags did not prevent occupants from striking windshield. *tr | |||
| 09/24/2007 | 59 | 1 | 09/24/2007 |
| Tl*the contact owns a 2006 ford explorer. the contact stated that the glare from the dashboard reflects onto the windshield, making it very difficult to see the road. the failure was noticed while driving 55 mph. the manufacturer acknowledged the failure and stated that the vehicle was designed in that manner. they also advised the contact to buy an aftermarket mat to place on the dashboard. the vehicle was taken back to the dealer for either a refund or an exchange for another vehicle. the current and failure mileages were 59. | |||
| 06/04/2007 | 18100 | 50 | 05/01/2007 |
| Tl*the contact owns a 2006 ford explorer. the contact stated that the dashboard produces an extreme amount of glare on the windshield. the failure only occurs during the daytime. the dealer stated that nothing could be done. the manufacturer stated that there is a recall and advised the contact to file a complaint. he submitted a complaint to ford. the current mileage is 18,500 and failure mileage was 18,100. | |||