Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS
077310022284Front seat manual lumbar inoperative. *kb07/25/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
12/03/2012123000
 Tl- the contact owns a 2007 ford explorer. the contact stated that the automatic driver's seat would independently move backward and forward without being engaged. the failure recurred four times while the contact was driving at an unknown speed. the vehicle was not taken to the dealer or a mechanic. the contact called the dealer and was advised that the seat failure was caused by a faulty door lock actuator. the door lock actuator would send faulty signals to the automatic driver's seat, indicating that the door was being opened and causing the driver's seat to move independently. the vehicle was not repaired. the vin was not available. the failure mileage was 123,000 and the current mileage was 125,000. kmj
07/02/2012581751
 While driving at 55mph the drivers power seat moved to the full back position. this as happened at any speed many times in the pass few months. a short operator of the vehicle can not apply the brakes to stop the vehicle if needed. you must reach down and move the seat forward with the power switch located on the side of the drivers seat. this procedure takes to long if you need to come to a quick stop. this a big safety issue. the local ford dealer as no idea what is wrong with the vehicle. *tr
07/02/201258175
 While driving at 55mph the drivers power seat moved to the full back position. this as happened at any speed many times in the pass few months. a short operator of the vehicle can not apply the brakes to stop the vehicle if needed. you must reach down and move the seat foward with the power switch located on the side of the drivers seat. this pocedure takes to long if you need to come to a qiuck stop. this a big safety issue. the local ford dealer as no idea what is wrong with the vehicle.
09/18/201170000
 While driving vehicle at any speed, if you hit a bump, the seat will retract (move away from) the controls. the seat will move all the way back to the exit the vehicle mode. when approaching a stop sign or stop light, if you hit a bump, and your foot is on the brake, the seat will retract from the steering wheel, all the way back. the seat moves back at about the same rate you are applying braking pressure. if you are not paying attention, you could easily rear end some one. when turning off a street, you hit the curb drain along side all business entrances of the road, the seat may move back and forth several short times, causing you to hit the throttle fast while coming into a parking lot or it may cause to take your foot completely off the accelorator while turning. i was driving in a blizzard on bad roads and for whatever reason, right hand turns caused the seat to move away from the gas pedal. which is dangerous when you have a car moving up from behind. very dangerous. been to ford for a fix, it lasted one month before it started back up. my warranty has expired and no further attempt to repair has been made. ford is aware of the issue.
08/15/201024500
 Ford explorer 2007 power driver seat moves back without warning. possible safety issue if the drive can't reach gas or brake pedal.
02/11/200812000212/01/2006
 Tl*the contact owns a 2007 ford explorer. the contact stated that the driver's seat would move backwards and forward while the vehicle was in motion. the issue could occur 3-4 times per day or not at all. it was an intermittent failure. the contact took the vehicle to two different dealers and they initially stated that the cause of the failure could not be identified. they later informed her that the door was the cause of the failure. the dealer repaired the ignition switch to remedy the failure, test drove the vehicle, and thought that the failure was corrected. after the remedy, the failure recurred. she took the vehicle back to the dealer and they stated that it had been repaired. when the contact began to drive again, she noticed that the issue was still occurring. the current mileage was 18,519 and failure mileage was approximately 12,000. updated 09/13/08. *lj the consumer stated the dealer fixed the seats. updated 09/17/08. *jb