Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 07E104000 | SAFELITE FULFILLMENT, INC. | E (Equipment) | 1657 | 01/15/2008 | MFR | FORD MOTOR COMPANY | 12/11/2007 | 12/11/2007 | 571 | 205 | ||||||
| Defect Summary | Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials. | |||||||||||||||
| Consequence Summary | In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass. | |||||||||||||||
| Corrective Summary | Safelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008. | |||||||||||||||
| Notes | This recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||||
| 0782 | 10022287 | Thumping/loud flutter - behind dash in defrost mode - lack of airflow to floor - manual a/c. *kb | 07/25/2007 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 05/24/2010 | 44500 | ||
| Tl* the contact owns a 2007 ford explorer. while driving at 65 mph, the driver | |||
| 11/22/2008 | 1 | ||
| Cannot drive safely at night with the heated windshield in my 2007 ford xlt explorer that i just purchased used today. *tr | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 06/03/2009 | 34012 | ||
| Tl*the contact owns a 2007 ford explorer. the contact heard a rumbling noise whenever he rolled down the rear windows. while driving various speeds with the windows down, the vehicle vibrates severely. the dealer stated that there was a design defect, but could not repair the vehicle. the failure mileage was 34,012. | |||