Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
AS-2176903/01/201110039053Ready07/06/2011
AS-2176903/01/201110039053Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm07/06/2011
SB-2070503/01/200810029565Ford/mercury: some vehicles may exhibit a no crank, crank no start, driveability symptom, or idle concern with or without mil illumination/dtc's due to the pcm engine harness chaffing against the pcm mounting bracket. *pe07/10/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
01/25/201285000
 Tl- the contact owns a 2007 ford explorer. the contact stated that the bolts that connected the exhaust manifold to the engine became fractured at the connection point. as a result, the exhaust was causing a leak onto the wheel base. the contact took the vehicle to the dealer and was advised that the exhaust manifold needed to be re-bolted back onto the engine. the contact did not have the exhaust manifold re-bolted. the failure mileage was 85,000. kmj
06/22/2012450001
 Manifold bolt failure, causing exhaust gases to escape from the exhaust manifold. many other owners complain of this on online forums. *tr
06/22/201245000
 Manifold bolt failure, causing exhaust gasses to escape from the exhaust manifold. many other owners complain of this on online forums.
09/28/201278000
 Tl-the contact owns a 2008 ford explorer. while driving approximately 65 mph, a chime sounded inside of the vehicle and the radiator warning indicator began to illuminate on the instrument panel. the contact maneuvered to the side of the road and noticed the coolant reservoir was empty. the contact dispensed water into the reservoir which leaked onto the ground continuously. the vehicle was towed to an authorized dealer who stated the thermostat had failed which caused the coolant to drain from the radiator. the technician also informed the contact that the engine would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 78,000. kmj
09/28/201278000
 Tl-the contact owns a 2008 ford explorer. while driving approximately 65 mph, a chime sounded inside of the vehicle and the radiator warning indicator began to illuminate on the instrument panel. the contact maneuvered to the side of the road and noticed the coolant reservoir was empty. the contact dispensed water into the reservoir which leaked onto the ground continuously. the vehicle was towed to an authorized dealer who stated the thermostat had failed which caused the coolant to drain from the radiator. the technician also informed the engine would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 78,000. js
ENGINE AND ENGINE COOLING
03/03/2008
 Front brakes has a rubbing, screaming sound, louder when turning or applying brakes, sometimes the steering wheel is hard to turn when this is happening, not for sure if the noise is coming from the front, middle or the back it is so loud, we have 4 years of the sound on tapes. thought the tapping would help ford motor company at bluebonnet find the problem, instead we were laughed at and treated rudely.the gear shift has been replaced twice by ford and still has sticking problem, we even had the ford corp involved, no solution of the matter has been resolved as of today, ford corp office offered us a employee rate, but when speaking with a salesperson from blue bonnett ford, we would loose the $10,000.00 we put down, i have a vehicle we refuse to drive long distance, in fact we rent a vehicle to go out of town, because ford could not tell me if it is safe or unsafe, we has owner feel it is dangerous.
01/06/201167000
 Tl-the contact owns a 2008 ford explorer. the contact stated that while driving approximately 30 mph and the vehicle suddenly stalled. no warning lights appeared on the instrumental panel prior to the stall. the vehicle was unable to restart and was towed to a independent mechanic who informed the contact that the alternator had failed. the vehicle was repaired for the alternator. the failure mileage was approximately 67,000. tb
01/11/201029150
 2008 ford explorer accelerated out of control backwards on 1/11/10