Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING - HEADLIGHTS
11/15/2007120811/10/2007
 Tl*the contact owns a 2008 ford explorer. while driving at any speed, the headlights were shining sideways instead of forward. the failure resulted in poor lighting. the dealer is aware of the failure. the vin was unknown. the current mileage was 1,030 and failure mileage was 120. the consumer stated the was very low intensity when the high beams were on. updated 12/31/07
EXTERIOR LIGHTING - HEADLIGHTS - HIGH/LOW BEAM DIMMER SWITCH
11/07/200793111/07/2007
 Tl*the contact owns a 2008 ford explorer. while driving with the high beams activated, the lights illuminated at an angle. the contact stated that there is no setting on the vehicle to adjust the lights horizontally. the dealer and manufacturer stated that nothing could be done other than adjust the vertical setting, which is not the cause of the failure. the vin was invalid and the engine size was unknown. the failure mileage was 93 and current mileage was 1,100.