Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | ||||||||||||||||
| 07V453000 | FORD MOTOR COMPANY | from 07/23/2007 to 08/14/2007 | V (Vehicle) | 1497 | 08/30/2007 | MFR | FORD MOTOR COMPANY | 09/26/2007 | 09/26/2007 | |||||||
| Defect Summary | On certain sport utility vehicles equipped with the 4.6l engine and 6r transmission, the bolt securing the transmission oil cooler line fittings at the transmission may not have been sufficiently torqued during vehicle assembly. as a result, the bolt may loosen and the transmission oil cooler lines may disengage from the transmission, causing a transmission fluid leak. | |||||||||||||||
| Consequence Summary | If leaking transmission fluid contacts the catalytic converter, it may pose a risk of fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect and have the transmission cooler line attachment bolt tightened free of charge. the recall began on august 30, 2007. owners may contact ford at 1-800-392-3673. | |||||||||||||||
| Notes | Ford recall no. 07s56.customers may also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| ASI-20589 | 12/01/2008 | 10029167 | Ford/mercury: some vehicles may exhibit various symptoms such as drivability symptoms, including but not limited to no crank with/without blown fuse, and illumination of malfunction indicator lamp. *pe | 06/22/2009 | |
| TSB-08-9-5 | 10/23/2008 | 10026385 | Ford/mercury: 4.0l/4.6l hard start/rough running; after long hot soak/dip in rpm when coming to a stop; built on or before 4/2/08. may exhibit a dip in rpm below normal idle level of 600 rpm on deceleration. *pe | 10/23/2008 | |
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||||
| TSB-08-19-3 | 05/01/2009 | 10028736 | Ford: some vehicles may exhibit oil separation from the internal lube found in the unitized cartridge seal. oil separation appears to be and is often misdiagnosed, as an axle lube leak. *pe | 05/20/2009 | |
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||||
| TSB-08-19-3 | 05/01/2009 | 10028736 | Ford: some vehicles may exhibit oil separation from the internal lube found in the unitized cartridge seal. oil separation appears to be and is often misdiagnosed, as an axle lube leak. *pe | 05/20/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 05/06/2012 | 33333 | ||
| Tl- the contact owns a 2008 ford explorer. the contact stated that the vehicle was parked and shut off in a residential garage. the vehicle rolled away and the contact discovered that the vehicle had crashed into another vehicle in the driveway. the vehicle was not taken to the dealer nor repaired. the manufacturer was not contacted. the failure and the current mileage was 33,333. kmj | |||
| 05/06/2012 | 33333 | ||
| Tl- the contact owns a 2008 ford explorer. the contact stated when he got home he parked his vehicle in the garage. the vehicle was off, when he come out his house vehicle was on the driveway up against his other vehicle. the vehicle was not taken to the dealer. the manufacturer was not contacted. the failure and current mileage 33,333.jp | |||
| 03/23/2012 | 89500 | ||
| Transmission failure left me stranded in oncoming traffic with kids in the car. won't stay in reverse and slips severely in low gear forward. repair shop told me the fix was new transmission for $3000 or rebuild current transmission for $2000. i was told the bands were worn which has been a problem for explorers for many years. i take good care of vehicle and do not drive it hard. only four years old and fewer than 90,000 miles points to a design/manufacturing flaw. | |||
| 09/14/2008 | 55000 | ||
| Tl* the contact owns a 2004 ford explorer. the contact stated that the transmission was beginning to slip and would hesitate when trying to accelerate. the differential unit was replaced once and was currently being replaced a second time. the contact believed the failure to be a manufactured defect. the failure mileage was 55,000 and the current mileage was 90,000. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 04/16/2010 | 33000 | ||
| Around 33k transmission shifted hard...dealership tightened the bands around 45k transmission still shifted hard....dealership reprogrammed now at 54k transmission still shifts hard and the dealership just replaced the selinoid valve in the transmission even after the repair work i am still having problems. | |||
| 11/03/2008 | 4000 | 1 | |
| We have had transmission problems from the start with this 2008 explorer. when slowing to make a turn the transmission gets hung between gears, then the engine revs up, then the transmission will drop into gear with neck snapping result, lunging forward quickly. i'm afraid that this could cause my wife to loose control of the vehicle. also the locking torque converter disengages constantly at highway speeds, then re-engages, then disengages. i was finally able to get a ford engineer named derrick to check the vehicle, but he refuses to acknowledge the problem. all he wants to talk about is how smooth the vehicle rides on the highway, just a lot of double talk to divert attention away from the problem. it is a constant problem, verified by david laughlin of ford motor company, paul sanford of courtesy ford, and dave adams of courtesy ford. *tr | |||
| 08/17/2008 | 100 | 1 | |
| I purchased my 2008 eddie bauer explorer on august 16, 2008. it was brought to the dealer for service on august 21st, for a noise in the differential or transmission as it had a clanging noise when starting and did not shift properly. they recommended to wait for 300-500 miles. on sept. 17, it was brought in again and they replace the drive shaft assembly on the 19th. the problem continued. it was brought in on oct. 23 and i was told to wait for a rep from ford. on dec. 4th, a ford rep said the clanging noise was normal. i asked to speak to the rep, but was not able to...he did not call. on ded. 9th another rep came, but did not speak to me and nothing was done. i filed the papers under the lemon law on december 16 and a ford rep looked at the car on jan. 15, 2009. i was told at 1 pm they were looking into replacing the transmission, as there was a problem, but at 4 pm the same day, received a phone call stating that the rep, deemed it within ford specs. the problem still exits and it was a lot of money spent on a car that does not function properly. i contacted ford again via a letter attached to their survey on march 10, but have not received a response. one of the service managers confided to us that 3 other exact problems occurred with the same make/model. it seems ford may be hesitant to fix this as it may result in a recall. we do not advocate a major recall; we just would like our car fixed. it continues to clank and does not shift properly. *tr | |||