Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 05/28/2012 | 48000 | 1 | |
| Driving at speed, in traffic, another car cut me off, when hit the horn and started brake - the driver seat suddenly moved backwards. this has happen at least 8 times, the dealer seem to understand the seriousness of driving and the driver seat moving backwards to where i can barely touch the pedals. i purchased the vehicle in may with approx 46k miles. *tr | |||
| 05/28/2012 | 48000 | ||
| Driving at speed, in traffic, another car cut me off, when hit the horn and started brake - the driver seat suddently moved backwards. this has happen at least 8 times, the dealer seem to understand the seriousness of driving and the driver seat moving backwards to where i can barely touch the pedals. i purchased the vehicle in may with approx 46k miles | |||
| 09/01/2011 | 19000 | ||
| Tl* the contact owns a 2008 ford explorer. the contact stated that the electronic adjuster for the driver's seat failed. the driver side seat would move backward and forward independently while the contact was driving. in addition, the interior overhead light failed and constantly remained illuminated. the vehicle was not taken to the dealer nor repaired. the manufacturer was not made aware of the failure. the failure mileage was 19,000 and the current mileage was 20,000. | |||
| 11/16/2011 | 74523 | ||
| Tl* the contact owns a 2008 ford explorer. the contact stated that the front driver side seat slid backward while driving 2 mph over a road bump. the contact also stated that the seat slid backward on a separate occasion upon starting the vehicle. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure and current mileages were 74,523. | |||
| 11/16/2011 | 74523 | ||
| Tl-the contact owns a 2008 ford explorer. the contact stated that the front driver side seat slid backward while driving 2 mph over a road bump. the contact also stated that the seat slid backward on a separate occasion upon starting the vehicle. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure and current mileages were 74,523. kmj | |||
| 11/16/2011 | 74523 | ||
| Tl-the contact owns a 2008 ford explorer. the contact stated that the front driver's seat slid backward while driving 2 mph over a bump. the contact also stated that the seat slid backward on a separate occasion upon starting the vehicle. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure and current mileages were 74,523. sm. | |||
| 03/01/2008 | 100 | ||
| Tl- the contact owns a 2008 ford explorer. the contact stated that the seat would move forward or backwards while the vehicle was in motion and his knee would touch the ignition switch. in march 2008, the dealer repaired the ignition switch and assured the contact that this would correct the failure; however, the seat continued to move when the ignition switch was touched. the manufacturer was aware of the failure. the current mileage was 67,524. the approximate failure mileage was 100. rk | |||
| 03/01/2008 | 100 | ||
| Tl- the contact owns a 2008 ford explorer. the contact stated that the seat would move forward or backwards while the vehicle was in motion when his knee would touch the ignition switch. in march 2008, the dealer repaired the ignition switch and assured the contact that this would correct the failure; however, the seat continued to move when the ignition switch was touched. the manufacturer was aware of the failure. the current mileage was 67,524. the approximate failure mileage was 100. bw | |||
| 12/30/2010 | 32000 | ||
| We have a 2008 eddie bauer fodd explorer that we purchased from the dealership in 2008. earlier this year when we went over a bump, the electronic drivers seat moved back and the interior lights turned on. it took a moment for the lights to turn off, but the seats did not move back in to place. i mentioned it to the dealership during an oil change and they couldn't replicate the problem. now the problem is so frequent that it happens several times while driving, even on the highway. it does not matter if there are bumps or not. at night it is very dangerous because the interior light impares your vision until your eyes adjust. i called the manufacturer who told me that since my car is out of warranty now we would have to pay to fix it, if they can isolate the problem. i believe that this problem can seriously endanger other's lives. i am lucky because i am tall, so when the seat goes back i can reach the pedals, but my wife sometimes has issues when this happens. we finally got fed up today because it happened 5 times during a 20 minute drive down the highway. | |||
| 02/25/2010 | 22000 | 1 | |
| Our ford explorer bought new in 2008 which is still on warranty ( has 22500 est. miles ) driver's side seat retracts and dome light comes on while driving down the road as if it had a mind of its own , making it difficult to see if driving at night and my wife can't reach brake or gas pedal causing a lot of undo stress on her and her passengers. we have had the car taken to the original dealership and they cannot find out what's wrong. this will be the third time taking the car back to dealership for them to try to repair. this problem has happened to other guest drivers of our vehicle. it is definitely a safety issue and i feel some action ought to be taken to correct this before we accidentally hurt someone. dealership is claremont ford, lincoln, mercury new hampshire has a lemon law 3 strikes your out. *tr | |||