Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||||
| 08-2-8 | 02/01/2008 | 10024323 | Improved brake pedal feel and firmness. *nj | 04/04/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||
| 03/03/2008 | |||
| Front brakes has a rubbing, screaming sound, louder when turning or applying brakes, sometimes the steering wheel is hard to turn when this is happening, not for sure if the noise is coming from the front, middle or the back it is so loud, we have 4 years of the sound on tapes. thought the tapping would help ford motor company at bluebonnet find the problem, instead we were laughed at and treated rudely.the gear shift has been replaced twice by ford and still has sticking problem, we even had the ford corp involved, no solution of the matter has been resolved as of today, ford corp office offered us a employee rate, but when speaking with a salesperson from blue bonnett ford, we would loose the $10,000.00 we put down, i have a vehicle we refuse to drive long distance, in fact we rent a vehicle to go out of town, because ford could not tell me if it is safe or unsafe, we has owner feel it is dangerous. | |||
| 01/20/2009 | |||
| Tl*the contact rented a 2008 ford explorer from an authorized dealer. while driving approximately 10 mph, the contact proceeded to park the vehicle in a hotel parking lot. the gear shifter was in the reverse position when there was an unexpected and drastic acceleration. immediately, pressure was applied to the brake pedal, but the vehicle failed to slow down. the warning indicator was illuminated on the instrument panel. the vehicle crashed inside of a hotel room. the contact crashed into a truck in order to avoid crashing into the hotel office and pedestrians. the truck then crashed into two other vehicles. the air bags failed to deploy. the driver sustained a mild whiplash, injuries to the neck, a fractured toe, and a mild concussion. the vehicle was completely destroyed and was towed to a collision center. the police and ambulance were called to the scene and a police and incident report were filed. the insurance company was notified. the cause of the failure has not yet been determined. the other vehicles were damaged. the failure and current mileages were unknown. | |||
| 03/31/2008 | 10800 | ||
| Tl*the contact owns a 2008 ford explorer. the contact stated that the brakes failed on seven occasions. the brake pedal would make a clicking sound. the dealer inspected the vehicle twice however they were unable to diagnose the failure. there were no deaths, injuries or police report. the current mileage was 10,800 and failure mileage was 7,000. | |||