Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/01/2011 | 42000 | 1 | |
| Noise coming from steering, felt in steering wheel while turning, in the form of a shudder accompanied with a pulsating groaning type noise. this occurred more frequently as time has gone by, now it happens more frequently and with an additional sound of fluid bypassing in the steering rack, like what will happen with any vehicles steering system when the wheel is turned all the way full right or full left. it sounds just like that only turning the wheel normally, not to its wheel stops. also it feels like some power assist is lost and not there like it should be, causing increased steering wheel effort. i am concerned that total loss of steering may happen at some point in time! had it in to dealer and they ignored my concern they said they found nothing wrong, steering pump pressure tests should have been performed but i don't believe they did this. *tr | |||
| 01/01/2011 | 42000 | ||
| Noise coming from steering, felt in steering wheel while turning, in the form of a shudder accompanied with a pulsating groaning type noise. this occurred more frequently as time has gone by, now it happens more frequently and with an additional sound of fluid bypassing in the steering rack, like what will happen with any vehicles steering system when the wheel is turned all the way full right or full left. it sounds just like that only turning the wheel normally, not to its wheel stops. also it feels like some power assist is lost and not there like it should be, causing increased steering wheel effort. i am concerned that total loss of steering may happen at some point in time! had it in to dealer and they ignored my concern they said they found nothing wrong, steering pump pressure tests should have been performed but i don't believe they did this. | |||
| 06/12/2012 | 85001 | ||
| Vehicle check charging system light came on, shortly after the vehicle stall while in motion driving at a speed of approximately 25mph and eventually loss power, steering control and braking capabilities. currently at the mecanic, it appears it may have been an alternator malfunction that caused the loss of power. | |||
| 03/03/2008 | |||
| Front brakes has a rubbing, screaming sound, louder when turning or applying brakes, sometimes the steering wheel is hard to turn when this is happening, not for sure if the noise is coming from the front, middle or the back it is so loud, we have 4 years of the sound on tapes. thought the tapping would help ford motor company at bluebonnet find the problem, instead we were laughed at and treated rudely.the gear shift has been replaced twice by ford and still has sticking problem, we even had the ford corp involved, no solution of the matter has been resolved as of today, ford corp office offered us a employee rate, but when speaking with a salesperson from blue bonnett ford, we would loose the $10,000.00 we put down, i have a vehicle we refuse to drive long distance, in fact we rent a vehicle to go out of town, because ford could not tell me if it is safe or unsafe, we has owner feel it is dangerous. | |||
| 09/15/2011 | 49000 | ||
| Tl-the contact owns a 2008 ford explorer. the contact stated that the steering wheel would seize while driving at various speeds above 5 mph. the vehicle would be shut off after the failure and upon restart, the vehicle would operate as normal. the vehicle was taken to an authorized dealer on numerous occasions, where they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 49,000. kmj | |||
| 09/15/2011 | 49000 | ||
| Tl-the contact owns a 2008 ford explorer. the contact stated that the steering wheel would seize while driving at various speeds. the vehicle would be shut off after the failure and upon restart, the vehicle would operate as normal. the vehicle was taken to an authorized dealer on numerous occasions, where they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 49,000. sm. | |||
| STEERING - COLUMN | |||
| 04/13/2008 | 1 | 12/20/2004 | |
| The gear shift lever broke away from the steering column when i tried to put it in park from drive. it snapped at the base connecting to the column. *tr | |||