Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 08/25/2009 | 34500 | 1 | |
| I have a 2008 ford explorer and the rear defroster wire that was attached to the rear glass door fell off. it is only held on the window by a small weld the size of an eraser head. i called my dealership weisleder ford in point pleasant nj, said they could not replace it because they said we pulled it off and its not under my extended warranty. i cannot believe that anyone in this country has not had this problem. i was told it will cost over a thousand dollars to fix! i didnt break it! i called ford and they said they could not do anything for me. im am upset that nothing can be done for me from ford, and i would like you to check into if anyone else has had this problem to see if it is a problem so it can be corrected because when it gets cold im going to need my defroster! my family has bought over 8 vehicle from this dealership and we our loyal ford customers, also this car did have 20000 miles on it when i bought it, so this problem might have been there already! i would like this fixed and would like to get some feed back from you on this problem. thank you *tr | |||