Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
UNKNOWN OR OTHER
AQ10001FORD MOTOR COMPANY11/18/2010Fleet Vehicle Recall Completion Audit
 The agency, particularly in recent months, has been informed of incidents involving allegations of personal injury and death claimed to have been caused by safety defects and failures to conform to minimum federal motor vehicle safety standards (fmvss) on rental car vehicles for which a safety recall to remedy the safety defect or noncompliance had allegedly not been performed prior to the rental car company's lease of the vehicle.nhtsa understands that there is presently a petition before the federal trade commission (ftc) seeking to prohibit at least one rental car company from renting vehicles on which safety recall campaign remedies remain outstanding.the purpose of this audit query (aq) is to investigate recall remedy completion by rental car companies on the above-listed safety recall campaigns.these campaigns were chosen due to their inclusion of vehicles used in the rental market.this information is expected to provide the agency an indication of how completely and how quickly rental car fleets, in general or individually, perform necessary recall-related repairs or other remedies on the vehicles owned and then leased for use on the roadways.this aq is opened.

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
08/19/2011
 2010 ford mountaineer stopping at a red light, putting the brake on and the car would not stop. the engine was reving and had to take it out of gear to stop the car.
05/15/20101290
 My 2010 ford explore jump forward while sitting still with my foot on the brake. it had happen twice. may 15,2010 and may 17,2010
03/20/201035001
 2010 ford explorer rental from hertz. approx 3500 miles. after 10 miles dashboard red warning said service rsc immediately also audible alarm repeated every few minutes. took it to ford dealer who said it was a loose wire. after 10 more miles, warning repeated then stopped. then car began to pulsate braking pull to the left. had to drive that way 45 miles to airport to exchange the car with hertz.*dt