Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 11/13/2012 | 34700 | 1 | |
| I started my vehicle as usual, had just turned left off my street onto a two lane road, and approximately 0.25miles later i lost power steering. as i was accelerating from my turn, going approximately 40mph i felt the brake pedal pulsate and the steering wheel jerk a little. immediately i had an alert on my dash power steering fault. i attempted to press the brake pedal with no success and there was no resistance. i put it in neutral and coasted to the safest parking lot (approx. 1 mile). i shut the vehicle down and restarted but i still didn't have power steering however i regained brakes. i drove the dealership (3miles away). they shut the vehicle down then restarted and everything appeared to be operating correctly. later after several test drives the ford mechanic had my vehicle re-inact my same events for him. *tr | |||
| 11/13/2012 | 34700 | ||
| I started my vehicle as usual, had just turned left off my street onto a two lane road, and approximately 0.25miles later i lost power steering. as i was accelerating from my turn, going approximately 40mph i felt the brake pedal pulsate and the steering wheel jerk a little. immediately i had an alert on my dash power steering fault. i attempted to press the brake pedal with no success and there was no resistance. i put it in neutral and coasted to the safest parking lot (approx. 1 mile). i shut the vehicle down and restarted but i still didn't have power steering however i regained brakes. i drove the dealership (3miles away). they shut the vehicle down then restarted and everything appeared to be operatering correctly. later after several test drives the ford mechanic had my vehicle re-inact my same events for him. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 01/06/2012 | 2569 | ||
| I stopped at a stop sign and took a left hand turn as i proceeded down a hill. my steering wheel wouldn't turn,like the wheel locked up, and the brakes were hard to push, not slowing me down. the explorer went off of the road striking a concrete pole. it destroyed the entire right front end, and destoyed the pole. the dealer said that they could fix the problem with the streering, and the brakes, but they are not responsible for the damage. they said that it's not ford's fault for the damage. | |||