Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
12/06/2011800
 Within a week of purchasing my new vehicle, i started to encounter a stalling issue when backing vehicle. when i put the vehicle in reverse and shift into drive while still rolling, the vehicle stalls. i have several other ford vehicles and this does not happen with any of them. i even have a 2012 ford focus that this does not occur with. this happens almost everytime. when i go from park to reverse and bac out of a parking spot. if vehicle does not come to a complete stop, when i shift into drive, th vehicle stalls. after spending two days at the dealership, i was told there is nothing wrong with this vehicle. the dealership also took out a few new vehicles on their lot and they were able to reproduce this on the vehicles on their lot. i feel this is a huge danger to anyone who has a vehicle that does this. the dealership stated that they had been in contact with the engineers at ford and that this is a normal reaction on this vehicle. i asked for this in writing, they have yet to provide me with a written explaination.
01/15/20132241
 The shifter clicks as soon as i put the gear in park. took it to dealership and was told that it is normal. i have quite a few bad experiences with my previous cars that i know when something is not normal. taking the car again tomorrow since it keeps on happening. it's only been 4 days so the car should not have any problems. *tr