Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
03/04/2013600
 I drove my recently acquired and new ford explorer sport for first time on the highway on march 4, 2013. when accelerating to pass a truck, i lost control of front end to point of swirling and near collision with the truck. i don't consider this a fluke as same happened a while later during same highway trip. i'm very familiar with high horsepower passenger vehicles and sports cars for that matter. i am also very familiar with higher and allowable speeds having driven and handled sport cars and passenger vehicles on german autobahns while living in europe. it is my experience and belief that the combination of characteristics (weight balancing in combination with significant horsepower, possibly large tire size, traction and four wheel/front wheel drive aspects, thrust etc.) make this vehicle, the ford explorer sport, extremely dangerous on highway while accelerating at allowable speeds. a local dealerships' expert (read: dealer is an independent contractor) in indiana confirmed my observations and beliefs and used term squirlyness to describe vehicles' handling when accelerating at highway speeds. ford indicates that vehicle operates as designed, i content the design is bad, causing this ford explorer sport version to be very dangerous. in my mind it is entirely foreseeable that accidents will happen to unsuspecting drivers of this vehicle based on the vehicle characteristics. obviously this is something that will not be admitted to by ford due to pre-emptive liability assumption in case of accidents. i offered ford to take this new vehicle back. once again i understand that they would not as this would imply admittance of safety concerns regarding the ford explorer sport version.
12/08/201212001
 As i was turning left at a light, my power steering went out completely in the car. i looked down at the instrument panel and it was bright yellow and said advance trac failure. it was very difficult for me to control the suv and it took every ounce of upper body strength in me to pull into a parking lot. i barely avoided a head on collision with another suv as i turned into the lot. i pulled into the back of the lot and put the suv in park and turned it off. upon turning it back on the power steering was working again. i was very shook up since i had my 6 year old daughter with me as well. i hope someone looks into what is causing this to happen. my brand new car is at the local ford dealership and when i dropped it off this morning i was told that they have never heard of such a thing happening to anyone. *tr
10/24/20123001
 Power steering failure while backing up and driving. turning vehicle off and on causes power steering to work. very hard to steer, not safe to drive... dealer is putting a hole new power steering unit in... *tr
10/24/2012300
 Power steering failure while backing up and driving. turning vehicle off and on causes power steering to work. very hard to steer, not safe to drive... dealer is putting a hole new power steering unit in...