Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 04/23/2009 | 95000 | 1 | |
| Tl*- the contact owns a 1997 ford explorer sport. while traveling 30 mph she smelled something burning in the vehicle. she then saw a bit of smoke coming from under the hood of the vehicle. she pulled the vehicle over and a person came up to the vehicle and advised her to get out of the vehicle because the vehicle was on fire. another person approached the scene with a fire extinguisher, but by this time the flames coming out from under the hood. they used up the entire fire extinguisher, but could not put the fire out. the tires exploded and all of the windows blew out. the fire department came, they tried to put out the fire, but there wasn't enough water pressure by the time the second fire truck came out the fire was very close to the gasoline tank. luckily they were able to put the fire out before it got to the gas tank, but the thing that is left of the vehicle is the metal frame. she has not yet called ford, but believes this is a manufacturing defect. there were no injuries sustained. the damages were so severe they were unable to tell what caused the fire. all she knew was that the fire started underneath the hood of the vehicle on the driver side. the vehicle had been very well maintained and she doesn't know what triggered the fire. she never received any sort of recall notice. the current and failure mileage was 95,000. updated 5/18/09 *cn according to the fire inspector, a fuel to the left side of the engine from return hose was the cause of the fire. updated 05/20/09*jb | |||