Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
0421711/01/200410013369General power train control module (pcm) programming procedures. *tt04/15/2005
POWER TRAIN - AXLE ASSEMBLY
018604/30/2001619276On some vehicles, including sport and sport trac, the front axle leaks fluid from the vent tube. *tt05/22/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
04/29/2011148600
 Tl-the contact owns a 1997 ford explorer sport. the contact stated that the vehicle was parked on an incline when it rolled forward and crashed into another vehicle. the vehicle was not destroyed. the vehicle was taken to a local repair shop and the repair shop stated that the transfer case needed to be replaced. the manufacturer was notified. the vehicle was not repaired. the failure mileage was 148,600 and the current mileage was 148,700. sm.
04/29/2011148600
 Tl- the contact owns a 1997 ford explorer sport. the contact stated while the vehicle was parked on an incline the vehicle rolled forward and crashed into another vehicle. the vehicle was not destroyed. the vehicle was taken to a local repair shop.the repair shop confirmed the transfer case of the vehicle needed to be replaced. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 148,600 and the current mileage was 148,700. rds
POWER TRAIN - AUTOMATIC TRANSMISSION
09/20/2010229000
 Tl-the contact owns a 1997 ford explorer sport. while driving approximately 45 mph she heard a ticking noise. she was unable to identify where the noise was located. she stated no warning lights illuminated on the dashboard of the vehicle. she continued to drive home and parked the vehicle. two hours later she started the vehicle and she shift the vehicle into reverse and the noise began again. the contact stated when the vehicle starts the noise was not there but as soon as she shifts the vehicle into reverse, neutral or a gear the noise begins again. the vehicle has not been taken to an authorized dealer or local mechanic.the contact stated the failure began on september 20, 2010. the vehicle has not been repaired. the failure and current mileage were 229,000. vwb
12/04/20031
 While driving the vehicle, automatic transmission doesn't shift properly and engage from drive to neutral. dealer has inspected but wasn't able to duplicate or correct the problem. please provide further information. *ph
POWER TRAIN - MANUAL TRANSMISSION
03/01/200373000105/22/2003
 I have a 1997 ford explorer that is difficult and sometimes impossible to get into first and reverse. it exhibits typical premature slave cylinder failure. *jb
1
 Consumer states there is a clunking noise when in reverse. *slc
POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE)
08/01/20041
 I purchased a 1 owner,used 1997 ford explorer in april 2004.it has 105.000.3 monthes later,the transfer case went.when my mechanic had it on the lift,he saw that the transmission had already been rebuilt.now 6 monthes later,the transfer case,which came off of a 1997 explorer with 60,000 miles on it,is going bad.i haven't even put 10,000 miles on it since having it replaced in august.i spoke to other ford explorer owners,and they too have had to repair,or replace the transmissions and or transfer cases multiple times in theirs.it is getting extremely costly to have this problem fixed.as well as the inconvenience of having to find a ride while its in for service.is this a familiar complaint? i was not told by the dealer of any transmission problems,or the fact that the original transmission was previously fixed.is there anything i can do?please help.*ak
01/04/20051250001
 Transfer case had to be replaced. upon investigation there was a safety notice from ford, but no recall. the repair shop said it was the third explorer they had fixed for the same problem in a week.*ak
01/11/20031
 Consumer's vehicle is equipped with automatic 4-wheel drive and option was turned on. while driving there was a noise, the vehicle began jerking and transmission started clunking almost causing consumer to lose control of vehicle. *jb