Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
07/09/200504/14/1999
 Driver side door will not open. appears to be stuck in the lock position. have read numerous websites that it is a defective spring from ace lock co.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
04/15/200363400210/10/1998
 Blend door in the ventilation system does not operate. leads to heat in the summer and difficulity defrosting the winshield in the winter. from what i have read this is a common problem on the 1998 explorers. i also had the evaporator tank replaced last year. this is a manufacturing problem and should be recalled to fix. i also had two sets of brakes and rotors on this vehicle and the radio still does'nt work right. *jb
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
11/04/20027800011/04/1998
 Cd's get very hot. display has failed. am band is all static. *nm
01/01/20021
 Over the last year my 1998 ford explorer 2 door sport has been loosing some interior electrical features. the first was the display lights on the radio. they would come and go..... now the display is totally gone. however the radio, cd player and tape deck still work. i just can't see what track, station, or the time. then the next electrical problem was the driver side power unlock switch. i can lock all the doors but i cannot unlock the doors, next the lights went out on the left side of my dash..... i can't remember if this was the same time the lights went out on the steering wheel controls (cruise control settings) or if that went out separately. now........ i cannot unlock the driver door with a key. i can move the key around and unlock the other doors but not the driver door. i have to go through the passenger side and yank on the driver handle several times before the door will open. this is very inconvenient. i plan on taking the vehicle to the dealership for repairs..... but i have heard several other explorer owners having the same problems...... should ford repair this at their cost? it seems to me this is a ford issue and not something i have done to the vehicle, especially if other owners are having the same problem. sounds like something is defective in the electrical harness. *la
06/20/200333243308/06/1999
 Not a safety item. however there is a radio display problem with the ford explorer's. i was told by the dealer that the radio display was a common problem in the explorer's. the cost to repair is $275. if this is a common problem, i wonder why it is not a recall item. i wonder how many people ford has screwed out of $275 for a problem caused by their faulty radios and not by fault of consumers. *nlm
04/15/200363400210/10/1998
 Blend door in the ventilation system does not operate. leads to heat in the summer and difficulity defrosting the winshield in the winter. from what i have read this is a common problem on the 1998 explorers. i also had the evaporator tank replaced last year. this is a manufacturing problem and should be recalled to fix. i also had two sets of brakes and rotors on this vehicle and the radio still does'nt work right. *jb