Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS - FRONT - RETRACTOR
12/19/2003110000100003/15/2000
 I was in an automobile accident 12/2003 my seat belt did not restrain me, i was the passenger in my 1998 ford explorer sport. the car ran into a telephone pole. at the time of impact both air bags went off. at impact i flew up from my seat, didn't touch the air bag but i hit the overhead console with my face. i broke the overhead console, rear view mirror, stereo, two air vents, and the counsel between the front seats. the results from my seat belt not working was 50 plus stitches to my forehead and nose, and a closed head injury. now i am scared for life because my seat belt didn't restrain me and continues not to work. *nm
SEAT BELTS - REAR - BUCKLE ASSEMBLY
11/15/20001511/01/2000
 I spoke with 3 other mothers that have 1998 explorer and on each the middle seat belt won't work, i have three little grandchildren, and because of the problem i could not take all three anywhere. they could not seat up front. why do 4 out of 4 1998 explorers have the same problem? at first i thought i would just order a new one, but i didn't have the $80.00 for part and installation. upon talking to these other explorer owners i really felt that inferior belt buckles were used. my dad was a ford man and we were ford people. please help. *ak