Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - BATTERY
024503/04/2002636065Information regarding discharged battery charging service tips and guidelines. *tt11/05/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
03/01/2012
 Drivers side door lock wont unlock with key or with handle, cant unlock door with pull knob either,it's a death trap if u need to escape in the event of fire or accident, this needs to be addressed by ford asap!!!
12/23/201175000
 Front windshield wiper failure:front windshield wipers fail to work consistently. wipers come on even though it is set to the off position. sometimes wipers do not come on when they are turned to the on position. in order for wipers to work consistently they would have to be manually engage with hand and hand has to be kept on the wiper control switch switching it on and off to move the wiper blades. wipers would come on intermittently while driving. wipers would act erratically and fail to operate properly 90% of the time. wipers sometimes would come on after vehicle has warmed up. wipers can come on anytime while driving. faulty hood/weak hydraulic arms: the hood cannot safely stay up because the hydraulic arm supports are too weak to hold the weight of the hood. the hood support does not lock into place so that the hood would stay up safely. no safety bar was installed on this vehicle to safely hold up/prop up the hood in case of hydraulic arm/support failure. if the vehicle gets bumped while the hood is up the hood would fall and close shut. because the hood will not stay up it requires two people when checking under the hood. one person to hold the hood while other is under it. extreme rust & rust through interior running boards/step up: both driver and passenger side interior running boards/step up have extreme rust and rusted holes through the frame in many spots.when the driver or passenger side doors are open all rust can be seen.some rust and rusted holes through the frame in many spots is visible from the exterior even when driver or passenger side doors are closed.
11/01/201084000
 Tl - the contact owns 1999 ford explorer. the contact stated that the vehicles windshield wipers turn off-on on their own, and the doors lock-unlock by itself sporadically. the contact mention that he had to stop it manually. the failure also causes the interior lights to turn off and on. the vehicle was not taken to the dealer and it was not repaired. the manufacturer was contacted, and they are aware of a recall - nhtsa campaign id number 00v072000 ( electrical system:fuses and circuit breakers). although the vehicle was experiencing the same failure, the manufacturer informed him the vehicle was not included. the failure and current mileage were 84,000. pm
05/15/20081020001
 When it is hot outside, the car will not start. it just cranks and cranks,but, will not turn over.....as if it was out of gas when it is not. there are many tricks to getting this thing to start though. if the windows are rolled up all of the way, and it has not been driven before noon, it wont start. if i drive it in the morning when it is cool outside, it will almost always start later in the day. if i don't drive it until the afternoon, and the windows have been left down and it is parked in the shade, it will almost always start. this problem has become a nightmare. i have had it in the shop 2 different times and they have yet to figure out what is causing this to happen. they have replaced relay switch's and fuel filter, but has not helped. i have noticed the theft light blinks rapidly when it wont start, even though i have no theft device activated in the vehicle!!! the air bag light comes on and off when it feels like it, the driver side window doesn't role down half the time, and the seat belts in the back seat lock up every time someone uses them to the point where whom ever is using it has to take it off and let it retract all the way to get it to unlock. this happens several times during a trip in the car. i am over all disappointed with the car at this point, and would love to sell it, but, i can not predict from day to day if it will even start for a buyer to test drive it!!!! the starting issue has been going on for a few months, the other issues have been happening for almost a year now. *tr
05/16/2006201000310/11/2003
 While driving, smoke started coming from the steering column inside vehicle. contacted ford to see if part of recall to speed sensor switch. ford motor co. states vehicle not part of recall, did not recommend anything. no response to steering column smoking or smelling of burning electrical wires. *jb
07/03/200595265206/07/2005
 We were forced to take this vehicle from hansel ford in santa rosa when they felt we wouldn't be able to afford the 2004 ford f-150 we purchased they had sold my trade in hadn't made a deal with company for contract came a few day before first payment due and repoed it since we have had car nightmares the seat on driver side broke just regular time it does a lot of jerking and sputtering the light work when they want to etc..... please get me a decent vehicle for after. *jb
06/01/200350000509/01/1999
 @ 50,000 miles radiator went out and we replaced w/ new radiator/ heads in the motor had to be replaced / electrical problems / re-built transmission put in / driver's seat recliner failure . *ak
03/04/200430000303/04/2002
 Recall 00v072000 concerning electronic functions. windshield wipers were inoperative. also, interior lights, and the 4x4 control worked intermittently. dealer was notified. dealer informed the consumer that this vehicle was not covered under the recall. *ak
06/26/20033
 I was driving down the street and the engine just died, i have a stick so i kept it in second then it started and i kept going this is the third time this has happened since i bought the truck new. my other problem is sometimes the windshield wipers will flick back and forth once or twice and stop and they are off this has happened about ten time since i bought the truck ,the next thing is during hot weather when you start the truck the door ajar light stays on for three or four minutes after you start to drive even though the doors are closed that is not so bad but the dome light stays on to . *jb
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
10/06/200736000110/05/2007
 Tl*contact owns a 1999 ford explorer. contact stated he found recall number 00v072000 on the nhtsa website which is for the electrical system: fuses and circuit breakers. contact stated that the power mirror and the power window along with the windshield wipers don't work on the vehicle. the contact called the manufacturer and they stated that the vehicle was not covered under the recall. the dealer information is not available. current mileage is 36,700 miles and failure mileage was at 36,000 miles. the consumer occurred at purchase this issue is identical to a recall listed on 1999 ford explorer 4wd vehicles, unfortunately ford did not include the consumer's vehicle. updated 10/31/07 *tr
12/12/2006135000102/24/2006
 Dt*: the contact stated while driving various speeds, the windshield wipers became inoperable. there was a nhtsa recall, #00v072000, regarding the electrical system; fuses and circuit breakers. the vehicle was not included in the recall due to the vin.
ELECTRICAL SYSTEM - IGNITION
07/14/200465900605/26/2004
 Vehicle fails to start on occasion. the engine will turn over, but will not catch. after waiting for several hours or a day, the vehicle will once again start. sometimes, after letting the engine turn over many, many time, the engine will catch. this seems to happen mostly when the weather is hot. first incident was on july 14, 2004 only a few weeks after we bought the explorer.*ak
ELECTRICAL SYSTEM - WIRING
07/30/200363750107/29/2001
 Bypass wiring harness for passenger side airbag failure 1999 ford explorer sport. *ak