Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
04/06/2006109/29/2003
 Since the purchase of my 1999 ford explorer in 2003, my driver's door has always given me trouble when using the key to unlock it. recently, the lock stopped working with the remote and i was forced to open the front door by reaching from the back door. after using that method for a while, my interior handle is now permanently broken and the door will not open from either side. this is a safety concern and an inconvenience. *nm
11/14/2005106/30/1999
 The front side passenger door will not unlock or open at all. the driver's side door is beginning to exhibit the same problems. *nm
 Problems with windshield wipers, brake lights, seat handles, interior lights and door locks.*mr rear windshield wipers do not work. both seat handles broke off. interior lights remain on, brake lights are replaced twice a week. door does not unlock properly.*ts
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
11/15/20062511/15/2006
 Hood would not open. after 2 hours of working on the latch through the grille, i finally was able to open the hood. after buying a replacement from my local ford dealer,$68.00, and replacing the corroded latch, the new one worked fine. for now. *ak
07/02/200422000102/18/1999
 The factory pressurized cylinders that hold the hood open have failed. i have narrowly averted injury when the hood came falling down. i feel that this is a safety issue and a possible design defect. i plan to replace them, but i am concerned that the manufacturer's replacement could be similarly unsafe.*ak
LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK
07/03/200595265206/07/2005
 We were forced to take this vehicle from hansel ford in santa rosa when they felt we wouldn't be able to afford the 2004 ford f-150 we purchased they had sold my trade in hadn't made a deal with company for contract came a few day before first payment due and repoed it since we have had car nightmares the seat on driver side broke just regular time it does a lot of jerking and sputtering the light work when they want to etc..... please get me a decent vehicle for after. *jb