Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 12/01/2000 | 64000 | 1 | 09/03/1999 |
| I have a 1999 ford explorer sport with a step bar that has completely rusted of the first year of purchase. after the winter of 2000 the bars has been rusting more and more there is nothing that i can do as a consumer. the dealership will not replace it under my warranty because they consider that wear and tear. this matter needs to be attended to as a safety issue. stepping on a rusty bar that will give any time soon can not be good for anyone with little kids.*ak | |||
| STRUCTURE - BODY | |||
| 12/20/2011 | 76500 | ||
| Tl-the contact owns a 1999 ford explorer sport. the contact was driving approximately 35 mph in rainy weather conditions and the windshield wipers failed to operate during activation. the windshield wipers would operate whenever the windshield washer control device was engaged. also, the windshield wipers operated when manually turning the control lever. on numerous occasions, the windshield wipers activated unintendedly while in the off mode. in addition, the hood support arm would not remain in an upward position. the vehicle had not been diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 76,500. sm. | |||
| 12/20/2011 | 76500 | ||
| Tl-the contact owns a 1999 ford explorer sport. the contact was driving approximately 35 mph in rainy weather conditions and the windshield wipers failed to operate during activation. the windshield wipers would operate whenever the windshield washer control device was engaged. also, the windshield wipers operated when manually turning the control lever. on numerous occasions the windshield wipers activated unintendedly while in the off mode. in addition, the hood support arm would not remain in an upward position. the vehicle had not been diagnosed or repaired. the manufacturer was notified of the malfunction. the approximate failure mileage was 76,500. js | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
| 04/01/2002 | 1 | 05/01/1999 | |
| The metal is cracking around the hinge located on the rear hatch door. the dealership is aware of the problem. *jb *tt | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
| 12/01/2005 | 55000 | 1 | |
| Dt*: the contact stated the hatchback lift gate failed without warning while the vehicle was parked. upon inspecting the vehicle the dealership determined the ball joint on the bracket cracked and broke due to rust. the entire lift gate had to be replaced. the replacement has not been made. updated 03/17/06. *jb | |||