Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
07/07/200312/18/1999
 Complained of lous rattling noise in engine on 7/07/03, and again on 09/29/04 at a different ford dealer. there are major mechinical problems with this vehicle in concern to the engine cam guides, rear differential and lower basll joints worn, why wasn't my ford explorer sport recalled for these problems or given the same tsb as the 1999 ford explorer?
360001
 Vehicle was involved in a minor side collision while driving at 15 mph. upon impact, vehicle rolled over. driver sustained injuries from broken window glass.*ak
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
07/07/200312/18/1999
 Complained of lous rattling noise in engine on 7/07/03, and again on 09/29/04 at a different ford dealer. there are major mechinical problems with this vehicle in concern to the engine cam guides, rear differential and lower basll joints worn, why wasn't my ford explorer sport recalled for these problems or given the same tsb as the 1999 ford explorer?
SUSPENSION - FRONT - HUB
05/25/200403/17/2004
 Bought vehicle from american ford in hackensack nj car always had a humming sound in the front thought only to be tires took car back to fix three times while i still had orginal warranty and not once did anyone say anything about the humming. on the extended warranty they say this part is not covered and waited until now to say, oh by the way you have a bad hub and it will cost you 500.00 to get it fixed. my complaint is that this part was defective before i bought the car and they ought to be responsible in fixing it. i originally took the car back the 4th time because when i came to a stop the car would not move again when pressing down the accelerator. *mr
SUSPENSION - FRONT - WHEEL BEARING
07/07/200312/18/1999
 Complained of lous rattling noise in engine on 7/07/03, and again on 09/29/04 at a different ford dealer. there are major mechinical problems with this vehicle in concern to the engine cam guides, rear differential and lower basll joints worn, why wasn't my ford explorer sport recalled for these problems or given the same tsb as the 1999 ford explorer?