Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||||
| 15406 | 11/01/2001 | 630418 | Concerns with rear wipers that do not sufficiently clean the back glass. *tt | 04/17/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 12/23/2011 | 75000 | ||
| Front windshield wiper failure:front windshield wipers fail to work consistently. wipers come on even though it is set to the off position. sometimes wipers do not come on when they are turned to the on position. in order for wipers to work consistently they would have to be manually engage with hand and hand has to be kept on the wiper control switch switching it on and off to move the wiper blades. wipers would come on intermittently while driving. wipers would act erratically and fail to operate properly 90% of the time. wipers sometimes would come on after vehicle has warmed up. wipers can come on anytime while driving. faulty hood/weak hydraulic arms: the hood cannot safely stay up because the hydraulic arm supports are too weak to hold the weight of the hood. the hood support does not lock into place so that the hood would stay up safely. no safety bar was installed on this vehicle to safely hold up/prop up the hood in case of hydraulic arm/support failure. if the vehicle gets bumped while the hood is up the hood would fall and close shut. because the hood will not stay up it requires two people when checking under the hood. one person to hold the hood while other is under it. extreme rust & rust through interior running boards/step up: both driver and passenger side interior running boards/step up have extreme rust and rusted holes through the frame in many spots.when the driver or passenger side doors are open all rust can be seen.some rust and rusted holes through the frame in many spots is visible from the exterior even when driver or passenger side doors are closed. | |||
| 12/20/2011 | 76500 | ||
| Tl-the contact owns a 1999 ford explorer sport. the contact was driving approximately 35 mph in rainy weather conditions and the windshield wipers failed to operate during activation. the windshield wipers would operate whenever the windshield washer control device was engaged. also, the windshield wipers operated when manually turning the control lever. on numerous occasions, the windshield wipers activated unintendedly while in the off mode. in addition, the hood support arm would not remain in an upward position. the vehicle had not been diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 76,500. sm. | |||
| 12/23/2011 | 75000 | ||
| Front windshield wiper failure:front windshield wipers fail to work consistently. wipers come on even though it is set to the off position. sometimes wipers do not come on when they are turned to the on position. in order for wipers to work consistently they would have to be manually engage with hand and hand has to be kept on the wiper control switch switching it on and off to move the wiper blades. wipers would come on intermittently while driving. wipers would act erratically and fail to operate properly 90% of the time. wipers sometimes would come on after vehicle has warmed up. wipers can come on anytime while driving. faulty hood/weak hydraulic arms: the hood cannot safely stay up because the hydraulic arm supports are too weak to hold the weight of the hood. the hood support does not lock into place so that the hood would stay up safely. no safety bar was installed on this vehicle to safely hold up/prop up the hood in case of hydraulic arm/support failure. if the vehicle gets bumped while the hood is up the hood would fall and close shut. because the hood will not stay up it requires two people when checking under the hood. one person to hold the hood while other is under it. extreme rust & rust through interior running boards/step up: both driver and passenger side interior running boards/step up have extreme rust and rusted holes through the frame in many spots.when the driver or passenger side doors are open all rust can be seen.some rust and rusted holes through the frame in many spots is visible from the exterior even when driver or passenger side doors are closed. | |||
| 12/20/2011 | 76500 | ||
| Tl-the contact owns a 1999 ford explorer sport. the contact was driving approximately 35 mph in rainy weather conditions and the windshield wipers failed to operate during activation. the windshield wipers would operate whenever the windshield washer control device was engaged. also, the windshield wipers operated when manually turning the control lever. on numerous occasions, the windshield wipers activated unintendedly while in the off mode. in addition, the hood support arm would not remain in an upward position. the vehicle had not been diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 76,500. sm. | |||
| 12/20/2011 | 76500 | ||
| Tl-the contact owns a 1999 ford explorer sport. the contact was driving approximately 35 mph in rainy weather conditions and the windshield wipers failed to operate during activation. the windshield wipers would operate whenever the windshield washer control device was engaged. also, the windshield wipers operated when manually turning the control lever. on numerous occasions the windshield wipers activated unintendedly while in the off mode. in addition, the hood support arm would not remain in an upward position. the vehicle had not been diagnosed or repaired. the manufacturer was notified of the malfunction. the approximate failure mileage was 76,500. js | |||
| 12/23/2011 | 75000 | ||
| Front windshield wiper failure:front windshield wipers fail to work consistently. wipers come on even though it is set to the off position. sometimes wipers do not come on when they are turned to the on position. in order for wipers to work consistently they would have to be manually engage with hand and hand has to be kept on the wiper control switch switching it on and off to move the wiper blades. wipers would come on intermittently while driving. wipers would act erratically and fail to operate properly 90% of the time. wipers sometimes would come on after vehicle has warmed up. wipers can come on anytime while driving. faulty hood/weak hydraulic arms: the hood cannot safely stay up because the hydraulic arm supports are too weak to hold the weight of the hood. the hood support does not lock into place so that the hood would stay up safely. no safety bar was installed on this vehicle to safely hold up/prop up the hood in case of hydraulic arm/support failure. if the vehicle gets bumped while the hood is up the hood would fall and close shut. because the hood will not stay up it requires two people when checking under the hood. one person to hold the hood while other is under it. extreme rust & rust through interior running boards/step up: both driver and passenger side interior running boards/step up have extreme rust and rusted holes through the frame in many spots.when the driver or passenger side doors are open all rust can be seen.some rust and rusted holes through the frame in many spots is visible from the exterior even when driver or passenger side doors are closed. | |||
| 12/20/2011 | 76500 | ||
| Tl-the contact owns a 1999 ford explorer sport. the contact was driving approximately 35 mph in rainy weather conditions and the windshield wipers failed to operate during activation. the windshield wipers would operate whenever the windshield washer control device was engaged. also, the windshield wipers operated when manually turning the control lever. on numerous occasions the windshield wipers activated unintendedly while in the off mode. in addition, the hood support arm would not remain in an upward position. the vehicle had not been diagnosed or repaired. the manufacturer was notified of the malfunction. the approximate failure mileage was 76,500. js | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 02/03/2002 | |||
| Rear windshield wiper is not making contact with windshield. dealer notified. feel free to provide any further information.*ak | |||
| VISIBILITY - WINDSHIELD | |||
| 05/25/2008 | 135000 | 1 | |
| Windshield cracking and stationary window back passenger window breaking for no apparent reason. *tr | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 03/04/2004 | 30000 | 3 | 03/04/2002 |
| Recall 00v072000 concerning electronic functions. windshield wipers were inoperative. also, interior lights, and the 4x4 control worked intermittently. dealer was notified. dealer informed the consumer that this vehicle was not covered under the recall. *ak | |||
| 60000 | 1 | ||
| The vehicle experienced problems with the windshield wipers which worked intermittently. provide further details. *jb | |||
| 09/30/2002 | 3 | 05/01/2099 | |
| Windshield wiper motor replaced 3 times. mr | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| Problems with windshield wipers, brake lights, seat handles, interior lights and door locks.*mr rear windshield wipers do not work. both seat handles broke off. interior lights remain on, brake lights are replaced twice a week. door does not unlock properly.*ts | |||
| 08/06/2003 | 1 | 06/30/1999 | |
| After talking to several people, and doing some research on the internet, it seems as though a common problem is with the rear windshield wiper motor. on more than one ocassion, the motors stopped working, work incorrectly, or work one minute and fail to function the next. this leads to the lack of visibility towards the rear of the vehicle, which could cause some safety concerns.*ak | |||