Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 03181 | 09/15/2003 | 10004027 | Remote keyless entry (rke) - service tips. *tt | 11/14/2003 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| 0245 | 03/04/2002 | 636065 | Information regarding discharged battery charging service tips and guidelines. *tt | 11/05/2002 | |
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
| 012113 | 10/29/2001 | 627774 | Some ignition switch lock cylinder assemblies may exhibit rougness and / or excess effort in turning, key does not fully return from start, a malfunction indicator lamp may illuminate with p0500, p1502 and u1039 stored in powertrian control | 02/22/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 06/15/2010 | 110000 | ||
| Windshield wipers stop working,power windows not working,dome light not working,fog lights not working and 4 wheel drive and auto not working. | |||
| 08/26/2010 | 63000 | ||
| Smoke coming out of steering column when turn signal engaged. took to dealer and told ignition switch had signs of a hot point and was melting. had ignition switch replaced at a service station, however, they said they saw no visible signs of damage. | |||
| 08/14/2009 | 1 | ||
| Electrical system at steering column: smell of wires getting hot and smoke. *tr | |||
| 01/30/2004 | 45000 | 1 | |
| I started my ford explorer sport on january 30 for a few minutes to warm it up, before i drove to work. i ran back into the house for aprox 4 minutes, when i came back out the front of the explorer was in flames, it totally burned before the fire dept could get there taking our barn with it. *jb | |||
| 08/18/2002 | 1 | 09/10/1999 | |
| Vehicle fire.about 3 years ago my garage burned down.it was determined that the hot spot ,the point where the fire started was where my 2000 explorer was sitting.it has the same switch that the vehicles that have been recalled have! | |||
| 06/10/2005 | 4 | 06/01/2003 | |
| When using the turn signal, smoke comes from the steering column | |||
| 64430 | 1 | ||
| The evp sensor melted and damaged the ignition switch, other sensors and components. *nlm | |||
| 01/28/2000 | 10 | 01/28/2000 | |
| Timing tensioner was recalled. tensioner damaged my timing chain, which damaged my engine. turn signal switch never worked properly after 31,000 mi, dash lights and guages failed to work consistently or at all beginning 25,000 mi, rear window wiper never wiped properly, heater switch began failing at 36,000 mi. last delimma was catalyic converter going out at 60,000 mi. also, after replacement of tensioner, oil change had been done at same time. 10 miles after leaving dealership, gasket fell off and lost all oil pressure while engine was on. i asked dealership (courtesy ford, pouslbo wa) to check for damage, they said no, it's fine, don't worry. end result, due to engine damage from recalled tensioner+ timing chain, ford agreed to terminate lease early. i will never purchase a ford again. terrible customer service. i contacted the national customer service hotline many times attempting to resolve these matters, never got a call back as promised. dealership never followed up on my complaints and concerns. | |||
| 9 | 02/14/2000 | ||
| The battery gauge occasionally drops to the low end when the vehicle is stopped, idling with the headlights on, with the heater on and radio on causing the dash lights to dim but once the gas pedal is depressed the vehicle would return to normal operation, the dealer has replaced the air compressor, alternator and battery but there has been no change, the headlights stayed on although the switch was off, the light on the stereo is inoperative, at time the vehicle will crank but not start the dealer replaced by pass valve, pcm and da pump but there was no change. nlm | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 04/04/2000 | 1 | 10/11/1999 | |
| Faulty regulator/alternator. *mjs | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 11/04/2002 | 18000 | 5 | 10/08/2002 |
| Have had numerous problems with my explorer. have had 2 transmission valve body replaced, air intake control valve replaced, faulty witing for the laft tail light replace, ignition switch replaced, air bag contacts replaced, turn signal arm and cotrols replaced. | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 04/15/2002 | 1 | 02/01/2000 | |
| Consumer states when left turn signal is used, smoke begins to come out of the opening where the emergency light button is located, resulting in the left turn signal to be inoperative. *ak *tt | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 01/28/2000 | 10 | 01/28/2000 | |
| Timing tensioner was recalled. tensioner damaged my timing chain, which damaged my engine. turn signal switch never worked properly after 31,000 mi, dash lights and guages failed to work consistently or at all beginning 25,000 mi, rear window wiper never wiped properly, heater switch began failing at 36,000 mi. last delimma was catalyic converter going out at 60,000 mi. also, after replacement of tensioner, oil change had been done at same time. 10 miles after leaving dealership, gasket fell off and lost all oil pressure while engine was on. i asked dealership (courtesy ford, pouslbo wa) to check for damage, they said no, it's fine, don't worry. end result, due to engine damage from recalled tensioner+ timing chain, ford agreed to terminate lease early. i will never purchase a ford again. terrible customer service. i contacted the national customer service hotline many times attempting to resolve these matters, never got a call back as promised. dealership never followed up on my complaints and concerns. | |||