Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 09/01/2008 | 85000 | 1 | |
| The driver's side front seat, without warning, reclined completely. mechanic believes that the bolt holding the recliner mechanism to the seat frame is broken. currently using the rear seat to prop up the driver's seat until a replacement seat can be found. *tr | |||
| 10/15/2008 | 120000 | 1 | |
| The driver side rear bottom frame failed in a non moving area. this cause the back of the seat to fall back as the hinge for seat tilt came out of the top due to this failure. thank god i was in my driveway or we would have had a wreck. structural steel in a seat frame should not fail in an 8 year old car. the car has not been in a wreck on the seat abused. the driver weigh 200 lbs or less. *tr | |||
| 11/01/2007 | 114300 | 1 | 06/01/2005 |
| The front drivers' seat frame near the seat-back adjustment lever broke while driving, forcing the drivers seat-back to plummet backwards alarming the driver and all passengers. fortunately no one was sitting on the drivers seat in the rear. they could've been crushed. the only event leading up to the seat frame breaking was putting all my weight into the seat, as it is designed to support. *tr | |||
| 12/21/2002 | 46000 | 1 | 12/17/2001 |
| Upon entering my vehicle, sitting in the driver's seat, and restinng my back against the seat while in an upright position, the back of the seat collapsed.this all occurred prior to the vehicle being started and engaged in any gear, which is probably the only reason the incident did not result in a serious or fatal accident. due to the collapse of the seat, i did sustain a back injury/strain. | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 11/16/2003 | 60000 | 1 | 06/27/2003 |
| Auto accident, rear ended at a red light, substained surious injuries, my car 000 ford explore driver seat broke after the inpact the driver seat. recliner bolt broke. *ak | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 08/27/2007 | |||
| 1) drivers seat collapse. 2) ford issued a recall claiming a defective driver seat bolt 3) took vehicle to ford dealership for repair, dealership confirms the recalled bolt is broken and the cause of the seat failure. ford wants $460.00 to replace the recalled bolt. why does ford expect me to pay for a recall. 4) seat will not stay upright at all since the dealership performed the inspection. *jb | |||
| 10/22/2004 | 96454 | 2 | |
| Consumer took the vehicle to the dealer to have the bolt on the passenger high back seat repaired. the seat was still broke, and the manufactured has been contacted. manufacturer advised consumer to take it back to the dealer for resurfacing. dealer stated the bolt was replaced. however, the seat was still broke, and leaned against the back seat.*ak *nm | |||
| 05/02/2003 | 02/10/2000 | ||
| The driver's side seat on my 2000 ford explorer broke and would not stay in the upright position, making the vehicle very uncomfortable and unsafe to drive. *nlm | |||