Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING - COLUMN
06/05/200879000
 Tl*the contact owns a 2000 ford explorer sport. while stopped at a stop light, smoke appeared from the steering column. the vehicle was towed to the dealer and they stated that the multifunction switch in the steering column failed. they further stated that once the switch fails, it could catch fire. the vehicle cannot be driven until the switch is replaced. the vehicle is currently at the dealer for repair. there were no warning indicators prior to the failure. the failure mileage was 79,000.
09/17/200464863206/21/2001
 The engine has been replaced twice, the steering wheel started to smoke. the dealer stated that there was a mechanical defect in the steering column. *jb the knocking would only occur in the fall and winter month's. on one occasion the while sitting at a red light, smoke started coming from the steering wheel. *sc
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
01/05/2000110/11/1999
 The alarm module required reinitializing, the alarm was not going off when unlocking or locking the vehicle. *mjs
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
12/21/20071
 Gear shift fell off when trying to back out of driveway. the entire steering wheel shaft needed to be replaced. thank heavens we were in the driveway and not on the road.*cn