Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
11/03/20041
 2000 ford explorer turned over four times. consumer would like some help in this matter. he stated that no one has helped him with trying to have action taken against ford. *kb information taken from previous complaint. the tire detached from the vehicle. *jb
10/06/2006103/15/2001
 I was not contacted to the recall on my firestone tires on my 2000 ford explorer, until last week, and took it upon myself to, at my expense, and replaced said tires, with another, more trusted and safer brand of tire. now after 6 years. i receive a notice from firestone about my spare, but with the condition that i drive 30 miles, and have the 1 tire replaced with another firestone tire. firestone refused to replace my original 4 tires, with compensation, and now refuses to replace my spare with a tire that i am comfortable with........not a firestone! i feel they should compensate me my $350, original, as well as pay for any tire i choose as my spare.....which they refuse to do!!!!*jb
12/30/20041
 Driving on an interstate highway in louisiana, driving about 55 mph, changed lanes and had blowout on the driver rear tire. i was driving a ford explorer. the blowout looked to have been caused on the sidewall, at a point where the sidewall meets the steel belts on the driving surface of the tire. there are no obvious road damage to the tire. the local goodyear rep said that they have no recall on the tire and they have never seen this damage before and would not warranty the tire. the original tires were firestone, but were changed out by the ford company to goodyear because of the firestone recall. the tires had about 29,000 miles on them and the air pressure was checked 2 days before during an oil change. the tire is goodyear, wrangler rt/s m+s p235/75r15 ser# 274220-grf-70mmwvs it also has the numbers e13 0293095 stamped on them. *jb
11/03/20041
 While driving 70 mph, the consumer was forced off the road. the driver regained control while on the grass siding until the left front tire detached from the truck. this caused the truck to roll over 4 times. please identify if air bags deployed and if seat belts performed as designed. *jb the drivers side front tire moved from the rim suddenly causing an accident (tire information not given). *bf *nm
03/20/2001112/14/1999
 While driving on the freeway, consumer experienced a horrendous blowout, right rear (firestone wilderness at p255/70r16) tire exploded, forcing vehicle out of control and almost causing a major collision. *jb
TIRES - TEMPORARY/EMERGENCY SPARE TIRE
10/06/2006103/15/2001
 I was not contacted to the recall on my firestone tires on my 2000 ford explorer, until last week, and took it upon myself to, at my expense, and replaced said tires, with another, more trusted and safer brand of tire. now after 6 years. i receive a notice from firestone about my spare, but with the condition that i drive 30 miles, and have the 1 tire replaced with another firestone tire. firestone refused to replace my original 4 tires, with compensation, and now refuses to replace my spare with a tire that i am comfortable with........not a firestone! i feel they should compensate me my $350, original, as well as pay for any tire i choose as my spare.....which they refuse to do!!!!*jb
TIRES - TREAD/BELT
07/15/20001
 Prior to recall notification 00t005, consumer experienced a tire blow out, the tires exploded when consumer exited the pavement and returned to level pavement, the force of the tires exploding caused vehicle to rollover, nose over first. *jb