Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
01/18/2010920001
 2001 ford explorer sport: door suddenly stopped unlocking with the key. i have since discovered hundreds of other explorer owners with the same story. i feel this is a safety issue because i transport my 10 month old daughter in this car, and i can't afford to be locked out without warning during the winter. *tr
06/01/20091
 The locks and door latch on my 2001 ford explorer sport obviously do not work! the first problem is that while i'm driving, the driver's side door will fly open if i hit a bump, drive over railroad tracks or turn too hard. my door has opened on the interstate, in on-coming traffic, and has almost hit other cars or objects. any time i close the passenger or rear doors, the driver door will pop open. the second problem is that the locks don't keep the doors secured. my door will still fly open even if the lock is down. this past monday, i left my car locked (or atleast it appeared to be locked) in front of my house and within 30 minutes someone had broken in and stolen everything. he apparently just lifted the door handle because there was no sign of forced entry. he stole my cd player, checkbooks, insurance & registration cards, cash, and everything else he could carry. the locks and doors on my car have been an incredible inconvenience and safety problem for me for almost 3 years. the estimates that have been offered are too expensive for me to afford as i am a recent college graduate. *tr
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
10/01/2004390005009/29/2001
 At just under 40,000 miles,the driver's door latch began to fail, causing the door to either not close completely without vigorous slamming, or failed to open from the inside. dealer has replaced the latch. *ak