Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||||
| 04189 | 12/13/2004 | 04245 | 10014062 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 04/27/2005 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||||
| 041514 | 08/09/2004 | 04189 | 10011159 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 01/04/2005 |
| 031501 | 07/12/2004 | 04137 | 10009321 | Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns. *tt | 09/23/2004 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 01156 | 08/06/2001 | 623944 | Some vehicles may exhibit heater core leaks. *slc | 10/31/2001 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 13916 | 02/01/2000 | 612483 | Some vehicles may exhibit a rear power backlite window being inoperative. *tt | 06/08/2000 | |
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||||
| 15406 | 11/01/2001 | 630418 | Concerns with rear wipers that do not sufficiently clean the back glass. *tt | 04/17/2002 | |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 15723 | 03/01/2002 | 636366 | Some vehicles may exhibit adhesive extruding from the headliner material around the moonroof. *tt | 11/07/2002 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 15155 | 08/01/2001 | 624934 | On some vehicles the rear wiper arm fails to clean back glass. *et | 11/15/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 05/31/2011 | 180000 | 1 | |
| I was driving and heard loud noise. sounded like the back window hatch was open and vibrating with every bump in the road. the hatch was closed, so i looked under the vehicle to find the body mounts had completely crumbled away. the body of the vehicle was riding on the frame with no cushion. the body of the vehicle was very hard to handle and felt as if it may shift off the frame at anytime. ## vin passed ## ford explorer sport 2001 ## *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 11/01/2009 | 1 | ||
| 2001 ford explorer sport 2 doors blend door broken no heat. *tr | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 11/04/2008 | 1 | ||
| I was on miramar rd. & my back window in my 2001 ford explorer exploded. not a tiny, little crack, but a loud, terrifying explosion with flying glass. thank god i was on my way to pick up my 9 year old niece & 4 yr old nephew and they were not already in my back seat. glass would have flew into their head on the back seat or i could have gotten into a possible accident. the glass did not reach the front, but was all over the cargo area of the car, inside and outside. (i took some pictures) i pulled over and luckily a man at a local auto shop helped me tape the hanging parts with glass to the car and clean up the glass so i can get the vehicle home. i was in complete shock. as i looked online for what to do and ford information i found similar instances. apparently, i wasn't alone in this situation. this is an ongoing problem with the explorers and in all situations ford is refusing the responsibility. first, i contacted the local poway perry ford service department and was told by christine that unless i wanted to spend around $450 there was nothing she or anyone can do. next, i contacted ford customer care center where pat and her supervisor robert (66360) gave me the warranty speech and a few different websites to research for recalls issues as to get me off of the phone. i let them know that this is a very dangerous situation, for which neither really cared to comment on and kept riveting back to the manual. i am very disappointed in the way i was spoken to and this situation in general. this is a very dangerous situation that can result in possible accidents involving death. i would like for ford to not only resolve my issue by fixing my back window without any charges, but also do some research and figure out what it is that is causing this in all the cases that were presented. *tr | |||
| 1 | |||
| Consumer states with normal closure of the rear door, the windshield completely shattered into small pieces leaving splinters in the rear of the vehicle sustaining minor hand and feet injuries to the individual closing the back door. *tt | |||
| 06/10/2001 | |||
| As she was driving over a curb in parking lot at less than 5 mph tailgate window exploded. 90 % of glass was on outside of vehicle, pieces were very small, there was no glass left in window frame. *ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 01/08/2010 | 85000 | 1 | 06/11/2005 |
| Tl*the contact owns a 2001 ford explorer sport. the contact stated that the driver side window fell inside the door. the dealer was contacted and advised the contact the he will be responsible for paying for the repairs. there were no related recalls or warranties. the failure mileage was 8,000. updated 02/02/10 *bf updated 02/05/10.*jb | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 11/29/2002 | 11/01/2002 | ||
| Engine temperature gauge reading hot when vehicle is not overheating. check gauges trouble light comes on. dealer replaced but still malfunctioning transmission shifting hard. vehicle will jerk/clunk every time tranmission shifts. dealer flushed transmission and replace fluid. no change in transmission function. vehcile vibrates/shakes at higher speeds. may be the driveshaft. dealer rotated tires. virbration still exists. rear seat bottoms do not anchor securely. the seat bottoms flip up when exiting the vehicle. the rear window wiper was not clearing the covered area, leaving dirt and debris on the window obstructing the view. dealer adjusted arm problem is resolved. dt | |||