Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SEATS - FRONT ASSEMBLY - RECLINER | ||||||||||||||||
| 03V281000 | FORD MOTOR COMPANY | from 09/24/1999 to 08/16/2002 | V (Vehicle) | 1552880 | 08/29/2003 | ODI | FORD MOTOR COMPANY | 08/05/2003 | 08/07/2003 | |||||||
| Defect Summary | On certain sport utility vehicles equipped with high back seats, the upper bolt on the driver | |||||||||||||||
| Consequence Summary | The driver could potentially lose contact with the steering wheel or foot pedals during such an event, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the driver seat upper bolt with a metal spacer and bolt. in addition, seats with tubular back frames will have the fully threaded lower recliner bolt replaced with a partially threaded bolt. owner notification began on august 29, 2003. owners should contact ford at 1-800-392-3673. | |||||||||||||||
| Notes | Ford recall no. 03s04.customers can also contact the national highway traffic safety administration | |||||||||||||||
| 06V114000 | FORD MOTOR COMPANY | V (Vehicle) | 8585 | 04/10/2006 | MFR | FORD MOTOR COMPANY | 04/10/2006 | 04/11/2006 | ||||||||
| Defect Summary | On certain sport utility vehicles equipped with high back seats, the upper bolt on the driver's side high back seat that attaches the seat recliner mechanism to the seat back frame, could fracture. if the bolt fractures, the seat back may recline until it makes contact with an object behind the seat, such as the second row seat cushion. | |||||||||||||||
| Consequence Summary | The driver could potentially lose contact with the steering wheel or foot pedals during such an event, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the driver seat upper bolt with a metal spacer and bolt. in addition, seats with tubular back frames will have the fully threaded lower recliner bolt replaced with a partially threaded bolt. the recall began on april 10, 2006. owners may contact ford at 1-800-392-3673. this is a supplement to a previous recall campaign (03v281). | |||||||||||||||
| Notes | Ford recall no. 03s04. customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SEATS - FRONT ASSEMBLY - RECLINER | ||||||
| PE03020 | FORD MOTOR COMPANY | 05/21/2003 | 09/05/2003 | FRONT SEAT BACK RECLINER ATTACHMENT | 03V281000 | |
| By letter dated august 4, 2003, ford notified the agency that it is conducting a voluntary safety recall (nhtsa recall no. 03v281) involving certain model year (my) 1998-2001 ford explorer / mercury mountaineer 4-door, my 1998-2000 ford explorer 2-door and my 2001-2002 ford explorer sport and sport trac vehicles equipped with high back seats.complaints allege that the driver's seat back reclined without warning.a bolt between the upper seat recliner attachment and the seat back frame may fracture.ford will replace the bolt that attaches the seat recliner mechanism to the seat back frame on the driver side seat.based on ford's safety recall action, this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 08/30/2010 | 160893 | ||
| Took vehicle in to have nhtsa action number pe03020 - bolt replace due to back of seat falling backwards during driving. bolt broke allowing the seat back to fall backwards. was informed by airport ford (dealership) that due to the broken bolt that the seat frame was damaged and i would have to pay $350 to get the frame fixed. ford dealer indicated that they could not replace bolt due to damage to seat frame - which was caused by the bolt breaking. called ford motor co and they said that as far as they knew the damaged seat frame caused the bolt (which was on the recall) to break. so the dealer returned the vehicle without replacing the bolt with the seat is still broken. wording from dealership inspect- found unable to replace bolt-sheered off inspec conditon of mounting area into seat bottom frame seat back are both damaged. - ford decline replaced both frame sections due to time length of open recall open since 2003. cust decline repairs - no action taken - return veh to customer in condition vehicle came here with. ford is wanting me to pay $350.00 to fix something that their $2.00 defective bolt damaged. | |||
| 03/02/2009 | |||
| Tl*the contact owns a 2002 ford explorer sport. the contact received a recall notice for nhtsa campaign id number 03v281000 (seats:front assembly:recliner) and had the bolts replaced. a few weeks ago, the seat reclined all the way back and not forward. the contact removed the seat cushion and noticed that the bolt in the mechanism was in place; however, the frame failed. the dealer confirmed the frame failure and stated that they would repair it at the contact's expense. the contact believes that when the dealer repaired the bolt, they may have weakened the frame, which means the repair should be performed for free. the contact was advised to purchase a new seat. the vin and failure mileage were unknown. the current mileage was 65,000. | |||
| 06/02/2008 | 85000 | ||
| Tl*the contact owns a 2002 ford explorer sport. while driving at an unknown speed, the left side of the driver's seat detached from the base, causing the contact to fall back against the rear seats. prior to the failure, he noticed that the seat would only recline in one vertical position. there was no crash involved and the vehicle has not been diagnosed by the dealer. the current and failure mileages were 85,000. | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 10/01/2006 | 55000 | 1 | 01/01/2006 |
| Tl*the contact owns a 2002 ford explorer sport. when the contact entered the vehicle, the back of the seat reclined and would not remain upright. the dealer stated that her vin was not included in nhtsa campaign id number 03v281000 (seats: front assembly: recliner). the current mileage was 67,477 and failure mileage was 55,000. updated 10/31/07. *jb | |||
| 08/05/2006 | 28000 | 1 | |
| Front driver side seat has been broke with recliner problem since the recall on it in 2003, they never corrected the problem and tried to charge me when the mailed me the recall. additionally, there was a new recall as of april 2006 on the same exact thing that they will not honor. *jb | |||
| 11/16/2003 | 60000 | 1 | 06/27/2003 |
| Rear ended , substained surious injuries, 2000 ford explore driver seat roke when other car rear ended me , it was the recliner bolt. *ak | |||
| 09/02/2003 | 1 | ||
| Consumer received recall# 03v281000 notice concerning high back seats. consumer took the vehicle to the dealer who kept the vehicle all day. upon returning to dealer to pick up vehicle consumer realized that dealer did no repairs because the parts were not available.*ak | |||
| SEATS - MID/REAR ASSEMBLY | |||
| 09/09/2002 | |||
| Consumer states that the rear seat is not locked on track causing the seat to move backs and forth while vehicle is in motion. *mr | |||