Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 0427 | 10/07/2005 | 051715 | 10018061 | Steering shudder during low speed maneuvers - 4.0l engine. *tt | 12/14/2005 |
| 031912 | 02/09/2004 | 0427 | 10007369 | Steering shudder felt when turning, driving at slow speeds or at stop. *tt | 06/16/2004 |
| 17254 | 10/01/2003 | 10004908 | Clicking/popping noise from upper steering column area when turning. 2004 e series and explorer sport trac also included. *tt | 01/14/2004 | |
| 031912 | 09/29/2003 | 012501 | 10004041 | Steering wheel shudder during low speed turning maneuvers. 2004 explorer sport trac included. *tt | 11/14/2003 |
| 15769 | 04/01/2002 | 637460 | Some vehicles may exhibit a condition of steering wheel leather peeling. *tt | 11/26/2002 | |
| 16040 | 07/01/2002 | 636235 | Experiencing a clicking / popping noise from the upper steering column area when turning the steering wheel. *tt | 11/06/2002 | |
| 012501 | 12/01/2001 | 630622 | Some vehicles may exhibit a steering wheel shudder during low speed turning maneuvers. *tt | 04/18/2002 | |
| 01251 | 12/24/2001 | 630527 | Steering wheel shudder during low-speed turning. *tt | 04/18/2002 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| PE09020 | FORD MOTOR COMPANY | 04/21/2009 | 08/19/2009 | VEHICLE ROLLAWAY ALLEGATIONS | ||
| In response to an information request (ir) letter sent by the office of defects investigation (odi), ford stated consumer reports of higher than expected efforts when shifting into and out of park could be a result of a groove being worn into the swing arm ramp of the steering column. the swing arm is a component bolted to the steering column that assists in shifting through the transmission gears.an engineering evaluation conducted by ford of returned steering columns found the groove could be created over time if consumer shift more quickly from the drive or reverse to park than the brake shift interlock (bsi) solenoid pin retracts after the brake pedal is applied. in november of 2004, ford released a redesigned bsi solenoid with a shorter pin retracting time as a serviceable component. ford has noted the shorter retraction time significantly lessens the likelihood of bsi solenoid pin to swing arm contact even with rapid consumer shifts.ford also issued a technical service bulletin, tsb 04-22-12, to instruct service technicians on the proper diagnosis and vehicle repair. reviewing complaints to odi and data submitted by ford, odi has identified 200 alleged incidents of unintended vehicle movement after consumers believe they have shifted the vehicle into park, resulting in 85 alleged crashes and 32 alleged injuries.in addition to the reports of alleged incidents of unintended vehicle movement, odi has also identified 883 reports of consumers alleging difficulty or the inability to shift the vehicle into park.this preliminary evaluation has been upgraded to an engineering analysis (ea09-013) to further assess the scope, frequency and risk to motor vehicle safety of the alleged defect in the subject vehicles. | ||||||
| STEERING - COLUMN | ||||||
| PE09020 | FORD MOTOR COMPANY | 04/21/2009 | 08/19/2009 | VEHICLE ROLLAWAY ALLEGATIONS | ||
| In response to an information request (ir) letter sent by the office of defects investigation (odi), ford stated consumer reports of higher than expected efforts when shifting into and out of park could be a result of a groove being worn into the swing arm ramp of the steering column. the swing arm is a component bolted to the steering column that assists in shifting through the transmission gears.an engineering evaluation conducted by ford of returned steering columns found the groove could be created over time if consumer shift more quickly from the drive or reverse to park than the brake shift interlock (bsi) solenoid pin retracts after the brake pedal is applied. in november of 2004, ford released a redesigned bsi solenoid with a shorter pin retracting time as a serviceable component. ford has noted the shorter retraction time significantly lessens the likelihood of bsi solenoid pin to swing arm contact even with rapid consumer shifts.ford also issued a technical service bulletin, tsb 04-22-12, to instruct service technicians on the proper diagnosis and vehicle repair. reviewing complaints to odi and data submitted by ford, odi has identified 200 alleged incidents of unintended vehicle movement after consumers believe they have shifted the vehicle into park, resulting in 85 alleged crashes and 32 alleged injuries.in addition to the reports of alleged incidents of unintended vehicle movement, odi has also identified 883 reports of consumers alleging difficulty or the inability to shift the vehicle into park.this preliminary evaluation has been upgraded to an engineering analysis (ea09-013) to further assess the scope, frequency and risk to motor vehicle safety of the alleged defect in the subject vehicles. | ||||||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | ||||||
| PE09020 | FORD MOTOR COMPANY | 04/21/2009 | 08/19/2009 | VEHICLE ROLLAWAY ALLEGATIONS | ||
| In response to an information request (ir) letter sent by the office of defects investigation (odi), ford stated consumer reports of higher than expected efforts when shifting into and out of park could be a result of a groove being worn into the swing arm ramp of the steering column. the swing arm is a component bolted to the steering column that assists in shifting through the transmission gears.an engineering evaluation conducted by ford of returned steering columns found the groove could be created over time if consumer shift more quickly from the drive or reverse to park than the brake shift interlock (bsi) solenoid pin retracts after the brake pedal is applied. in november of 2004, ford released a redesigned bsi solenoid with a shorter pin retracting time as a serviceable component. ford has noted the shorter retraction time significantly lessens the likelihood of bsi solenoid pin to swing arm contact even with rapid consumer shifts.ford also issued a technical service bulletin, tsb 04-22-12, to instruct service technicians on the proper diagnosis and vehicle repair. reviewing complaints to odi and data submitted by ford, odi has identified 200 alleged incidents of unintended vehicle movement after consumers believe they have shifted the vehicle into park, resulting in 85 alleged crashes and 32 alleged injuries.in addition to the reports of alleged incidents of unintended vehicle movement, odi has also identified 883 reports of consumers alleging difficulty or the inability to shift the vehicle into park.this preliminary evaluation has been upgraded to an engineering analysis (ea09-013) to further assess the scope, frequency and risk to motor vehicle safety of the alleged defect in the subject vehicles. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 03/09/2012 | 100000 | ||
| Tl-the contact owns a 2002 ford explorer sport trac. the contact stated that while driving 60 mph, there sudden acceleration and a jerking movement when the gear was shifted. the steering wheel began to move erratically from side to side. the contact crashed into another vehicle from the passenger side before crashing into a retainer wall. the contact sustained injuries to the neck and back. the driver of the other vehicle also sustained head and neck injuries. the police were called and a report was filed. the insurance company was notified of the failure and the vehicle was destroyed. the manufacturer was not notified of the failure. the failure mileage was 100,000. kmj | |||
| 03/09/2012 | 100000 | ||
| Tl-the contact owns a 2002 ford explorer sport trac. the contact stated while driving 60 mph there was sudden acceleration, a jerked movement when the gear shifted and the steering wheel started to fish tail from left to right causing the vehicle to go out of control. the vehicle hit another vehicle on the left passenger side before crashing into the retainer wall in the middle of the road. the contact sustained aches and pains in her neck and back. the driver of the other vehicle also sustained head and neck injuries. the police was called and a report will be available if needed. the insurance company was notified and the vehicle was total. the dealer was not notified. the manufacturer was not notified. the failure mileage was 100,000. mw | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 13719 | 1 | ||
| Steering wheel was jerking hard left and right when parking. took vehicle to dealer, and the dealer replaced power steering pump with a used pump. consumer had a problem with the dealer using, used parts to correct a recalled item. *ak | |||