Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
1611108/01/2002636132Some vehicles built prior to 12/06/2001 may exhibit a popping noise from the front suspension while braking or on acceleration from a stop. *tt11/05/2002
SUSPENSION - FRONT
04241912/13/200410014096Revised procedure for adjusting alignment on all suspensions - new right hand upper control arm design for torsion bar front suspensions. *tt04/28/2005
SUSPENSION - FRONT - STABILIZER BAR
1639511/01/200210008328Squeak noise from the rear stabilizer bar link. *mj07/27/2004
SUSPENSION - REAR
0421311/01/200410013365Squeaking noise from rear sway bar link. *tt04/15/2005
1673504/01/200310002643Various noise issues from the rear leaf springs while driving. *tt09/09/2003
SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY
1777705/01/200410008552Rear leaf spring noise. *tt08/04/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
07/02/20121100001
 I am experiencing a loud clanking and crashing sound emitting from under vehicle while driving on public highways with minimal bumps at various speeds with increased roll movement while cornering. after investigation, i found the body mounts to be crumbling apart, body mounts missing large chunks of material and other body mounts are soft and jelly like when touched. these ford body mounts have been engineered improperly and have reached a premature failed state. this affects the roll of the vehicle and may pose grave danger to vehicle passengers when performing a lane change or any vehicle roll maneuver and affects vehicle control. this is a major safety issue and needs to be addressed immediately. after a internet search, i have discovered this to be an issue with thousands of ford explorer sport trac owners and other ford trucks as well. i am the original owner of the vehicle. this vehicle has been in florida from 2002-2010, and in georgia from 2011-present and has never been exposed to salt, snow or any abnormal environment to cause this failure. this vehicle has not been modified in any way. *js
07/02/2012110000
 I am experiencing a loud clanking and crashing sound emitting from under vehicle while driving on public highways with minimal bumps at various speeds with increased roll movement while cornering. after investigation, i found the body mounts to be crumbling apart, body mounts missing large chunks of material and other body mounts are soft and jelly like when touched. these ford body mounts have been engineered improperly and have reached a premature failed state. this affects the roll of the vehicle and may pose grave danger to vehicle passengers when performing a lane change or any vehicle roll maneuver and affects vehicle control. this is a major safety issue and needs to be addressed immediately. after a internet search, i have discovered this to be an issue with thousands of ford explorer sport trac owners and other ford trucks as well. i am the original owner of the vehicle. this vehicle has been in florida from 2002-2010, and in georgia from 2011-present and has never been exposed to salt, snow or any abnormal environment to cause this failure. this vehicle has not been modified in any way.
03/03/2002106/14/2002
 The engineering of the suspension is such that the truck is unsafe to drive on anything but a straight perfectly smooth road. any dips, bumps, or curves may cause loss of control.*jb
SUSPENSION - FRONT
07/07/2008500001
 When i would make a sharp left hand turn and use the brakes the brakes would pulsate and would not stop the truck right away. it would act like it had hit ice and its was the middle of summer. it would still move about a foot. i took it to a shop to have it looked at and was told he gets alot of ford's that do this and they don't have a recall on this. the shop replaced the part in the hub or wheel not sure and now its fine but it cost me over 500.00 and i only have 50,000 miles on it. i know that parts wear bout but this was a failure of a part that should not have gone bad. also the electric door lock button in the truck stops working, the open section works but not the lock button. *tr